Screen Shot for RMA

kirbyrj

kirbyrj

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Feb 1, 2005
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What's the best way to do a screen shot of video card artifacting for an RMA. I spent about 15 minutes on the phone today trying to explain my problem and they want a screen shot. Should I just shoot it with a digital camera?
 
Well, I've tried 3 different monitors and 3 different computer setups...all have the same problem. I'm pretty sure it's the card as it will artifact in 2d and 3d modes at various resolutions.

I tried to explain this to the guy on the phone, but he wants me to send him screenshots at various resolutions...oh well.
 
kirbyrj said:
Well, I've tried 3 different monitors and 3 different computer setups...all have the same problem. I'm pretty sure it's the card as it will artifact in 2d and 3d modes at various resolutions.

I tried to explain this to the guy on the phone, but he wants me to send him screenshots at various resolutions...oh well.
Click to expand...

Yeah, then you should be fine to get a screenshot for him using print screen. :)
 
RussianHAXOR said:
Yeah, then you should be fine to get a screenshot for him using print screen. :)
Click to expand...

Ok...thanks. I just never knew if Print screen would work with the artifacts or if it would display what "should" be there.

Thanks guys.
 
RADEoN said:
Well, post the picture for us to see too :p
Click to expand...

Lol...ok...I have to take the computer apart and put the other card in and change drivers. Overall, it's just a big hassle. I know its the video card. Just let me RMA the thing :(.
 
kirbyrj said:
Lol...ok...I have to take the computer apart and put the other card in and change drivers. Overall, it's just a big hassle. I know its the video card. Just let me RMA the thing :(.
Click to expand...

I don't see why they need 'screenshots' to RMA an obviously failing card.
 
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