Samsung 2693HM weirdest problem - HELP!!!

[Titanium Core]

Hi!

I just bought a Samsung 2693HM yesterday. I connected it to my pc, via DVI running at 1920x1200 native resolution, and to my 360 Elite through HDMI.

I turned it on, played with the menus and so on, experimented with the 360 to check how much the overscan would bother me or not...everything's fine until maybe 15 minutes later, this is when i start noticing some red pixels here and there.

At this time i freaked, imagining having to box the whole thing up again and driving to the store for a replacement. but suddenly the red pixels, which at first seemed scattered, now at closer inspection revealed to be displayed as 5 vertical lines, top to bottom of the screen, but dotted!

So now i have 5 vertical rows of red pixels. The dotted rows are evenly spaced between each other, about 10cm between each, and the pixels are aligned vertically with about 1cm between each!

By now i'm thinking this must be hardware related, not just simple stuck or dead pixels.
One curious fact is that if i turn off the monitor for some minutes, it goes away, but returns after some 10 minutes, after the screen warms up.

I experimented with the flashing colors mothod for 2 hours, soft massages, and nothing worked!

All of the dots are red, they are perfectly aligned and are most visible against blue or green backgrounds, but they're perfectly visible against white. They only seem to vanish against gray colors, and this happens in windows (DVI) no matter the resolution, and on the 360 HDMI source too.

Has anyone had the same/similar problem, and if so, can you help me or at least explain what's going on? I was hoping for it to be fixable, so i wouldn't have to drag the box back to the store.

thank you in advance!

 

[Titanium Core]

Anyone?

 

[10e]

Sounds defective. I didn't notice any of this on the 2493HM.

It sounds like when the electronics inside warm up, it causes a problem and lights up these pixels.

The fact that it happens on two different outputs makes me lean towards it being a monitor problem.

Regards,

10e

 

[Titanium Core]

Yeah my thoughts precisely.

What's funny is that i read your excellent review, where you make mine's smaller brother and the G2400W fight to the death, and my choice was clearly the BenQ. But since dead pixel policy when buying online here in Portugal sucks, i opted to buy it from a local shop in my street (in case i had to drag it over to the store again for a replacement).

Well, they couldn't get the BenQ from their suppliers (the model wasn't even listed!!) so i had to go with the Samsung, and since i was at it, i went for the bigger version.

I thought the lack of 1:1 with the 360 would be my biggest problem with it...never expected 80 dead pixels!

The thing came yesterday...and looks like Irony had something to say here,so back to the shop with it. I never saw anything like this!

Its like a grid of vertical red pixel columns!

Anyway, im getting a replacement tomorrow...hope the next one doesn't catch fire or explode!

On a curious note...when i went back to the store an hour ago and told them about the problem, i showed them this forum and some specific threads about dead pixels. They're response was " well,we can't read english that good...what's your point?" and they started looking at me like i was trying to scam them hehehe!

But that's typical of us Portuguese...super sceptical!

I'm already imagining trying to show this to them tomorrow, plugging the monitor in the store for them to see the defect...and nothing happening hehe Irony at play again!

Hope not!

Thanks