Ryzen 5900X Uncommanded Restart

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deucer

n00b
Joined
May 26, 2021
Messages
9

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Ryzen 9 5900X Uncommanded Restart​

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Haven't Posted in years, so please accept my apology up front if I'm not using proper protocol on this site.

Upgraded system from AMD FX9500 as I was beginning to get random "lock ups" while gaming. The problem became more prevalent during COD Cold War.
System Currently:
RYZEN 9 5900X Unlocked, Based Frequency - 3700.0 Mhz
ASUS TUF Gaming 570 Plus (WIFI), Chipset AMD 570 (Bixby), BIOS version 2607 (08/14/2020)
be quiet, "Dark Rock 4 Pro" CPU Cooler, 250W TDP
Corsair "Dominator" DDR4, 2 ea x16 gig, base frequency 1066.7 Mhz
Super Flower Leadex III 750W Modular Power Supply
Sapphire/ AMD Radeon R9 270 GPU
With the exception of the GPU, all hardware in the above list were the upgrades.
I was very surprised that the upgrade actually accepted all programming within my hard drives with virtually no hiccups. Very stable platform and with excellent response time to commands.
Note: Nothing was changed prior to upgrade regarding Operating System (Win 10 Pro w/ latest updates up to current date), nor any other programs.
I decided to cut to the heart of the matter; COD Black Ops! Loaded Black Ops running through "Steam" account and it loaded ultra fast and played with no problems whatsoever. Ok, next test was "Black Ops Cold War" through Battle.net "Activision". Battle.net loaded with no problem, but after clicking "Play", the system began its loading sequence then suddenly the Computer did a full restart. Computer booted and loaded back up as though nothing happened. Tried it again and again and again and same results. Not good, bad juju... Is this hardware issue??? . Loaded OCCT and began running various stress tests affiliated with hardware replaced (CPU, Cooler, MB, Ram, Power Supply). Results after multiple tests which monitored Temp, PWR, Volt, Freq, Current, Fan and my patience, no failures were recorded nor observed. The CPU temp did go up as high as 80C., but that was @ 100%, but could not discern a definite cause for this anomaly. This is not chronic or wide spread issue specific to this computer thus far, but only specific to "Cold War". Well then I begin pilfering through settings, scan for repair, uninstall, reinstall, 1 beer, online you tube searches, another beer, BIOS review and changes, reset BIOS back to original state, drank another and getting a don't give a s**t attitude by then. At one time or another I have reviewed, altered every program that correlates to "Cold War" within my computer (that being Anti-Virus, Radeon software Adrenalin, Network settings, etc...). This only occurs when loading COLD WAR! Everything else has been working flawlessly. Any ideas or tips on what I am missing here?
Thanks in advance,
deucer
 
I have a somewhat similar problem. If I do a virus scan on every drive it will restart. But if I leave out that one drive there are no reboots. The drive does have 1 bad sector but runs fine otherwise. What I’m trying to say is can you place the game on a different drive and see what happens
 
Could you elaborate a bit on what you mean by "Uncommanded Restart"? Are you getting a BSOD first or not? If you aren't getting a BSOD, that would point more toward a hardware issue as opposed to a software issue. If you are getting a BSOD, it could be a hardware or a software problem, but at least the code from the BSOD could potentially give us some information about the problem.

deucer said:
Loaded OCCT and began running various stress tests affiliated with hardware replaced (CPU, Cooler, MB, Ram, Power Supply). Results after multiple tests which monitored Temp, PWR, Volt, Freq, Current, Fan and my patience, no failures were recorded nor observed. The CPU temp did go up as high as 80C., but that was @ 100%, but could not discern a definite cause for this anomaly. This is not chronic or wide spread issue specific to this computer thus far, but only specific to "Cold War".
Click to expand...

I also noticed that the one component that you didn't test was the one component that you brought over from your old computer. If your GPU is having issues, that could explain both the problems you are having with your old computer as well as the problems you are having with your new computer - especially since those problems seem to be so closely attached to gaming. Do you have another GPU that you can test?

Also, it sounds like you kept the same OS install? Windows 10 is more forgiving than older operating systems when it comes to swapping hardware, even a CPU+Mobo, but that doesn't mean it's a good idea. It can cause small problems, annoying problems, that might not be obvious at first. If you have a spare hard drive, you might try a fresh windows install using the new drive and see if you have the same issues (can just stick the old drive back in there, with the existing windows install, if not).
 
GotNoRice said:
Could you elaborate a bit on what you mean by "Uncommanded Restart"? Are you getting a BSOD first or not? If you aren't getting a BSOD, that would point more toward a hardware issue as opposed to a software issue. If you are getting a BSOD, it could be a hardware or a software problem, but at least the code from the BSOD could potentially give us some information about the problem.



I also noticed that the one component that you didn't test was the one component that you brought over from your old computer. If your GPU is having issues, that could explain both the problems you are having with your old computer as well as the problems you are having with your new computer - especially since those problems seem to be so closely attached to gaming. Do you have another GPU that you can test?

Also, it sounds like you kept the same OS install? Windows 10 is more forgiving than older operating systems when it comes to swapping hardware, even a CPU+Mobo, but that doesn't mean it's a good idea. It can cause small problems, annoying problems, that might not be obvious at first. If you have a spare hard drive, you might try a fresh windows install using the new drive and see if you have the same issues (can just stick the old drive back in there, with the existing windows install, if not).
Click to expand...
Thanks for the responses. Made another attempt to load with same results.
Log Name: System
Source: EventLog
Date: 5/29/2021 6:14:52 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The previous system shutdown at 6:14:17 PM on ‎5/‎29/‎2021 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:52.2857457Z" />
<EventRecordID>25326</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data>6:14:17 PM</Data>
<Data>‎5/‎29/‎2021</Data>

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/29/2021 6:14:45 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Steve-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:45.1729468Z" />
<EventRecordID>25342</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 5/29/2021 6:14:52 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Steve-PC
Description:
Audit events have been dropped by the transport. 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Eventlog" Guid="{fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}" />
<EventID>1101</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x4020000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:52.6158836Z" />
<EventRecordID>217006</EventRecordID>
<Correlation />
<Execution ProcessID="1724" ThreadID="2896" />
<Channel>Security</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<UserData>
<AuditEventsDropped xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog">
<Reason>0</Reason>
</AuditEventsDropped>

Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 202
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
The Network List Manager reports no connectivity to the internet.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>202</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.0030459Z" />
<EventRecordID>1177</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 200
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
A connection to the Windows Update service could not be established.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>200</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.0032088Z" />
<EventRecordID>1178</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 201
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>201</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.1858100Z" />
<EventRecordID>1181</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: System
Source: Service Control Manager
Date: 5/29/2021 6:14:53 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The AODDriver4.3 service failed to start due to the following error:
The system cannot find the path specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.6784545Z" />
<EventRecordID>25389</EventRecordID>
<Correlation />
<Execution ProcessID="932" ThreadID="2304" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">AODDriver4.3</Data>
<Data Name="param2">%%3</Data>
<Binary>41004F00440044007200690076006500720034002E0033000000</Binary>
</EventData>


Log Name: System
Source: Service Control Manager
Date: 5/29/2021 6:14:53 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.6784545Z" />
<EventRecordID>25390</EventRecordID>
<Correlation />
<Execution ProcessID="932" ThreadID="4404" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">NetTcpActivator</Data>
<Data Name="param2">NetTcpPortSharing</Data>
<Data Name="param3">%%1058</Data>
<Binary>4E006500740054006300700041006300740069007600610074006F0072000000</Binary>
</EventData>


Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 5/29/2021 6:14:53 PM
Event ID: 18
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: Steve-PC
Description:
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 10

The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>18</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.8401385Z" />
<EventRecordID>25391</EventRecordID>
<Correlation ActivityID="{0df071cd-4a67-4b87-99da-8a45093f1e66}" />
<Execution ProcessID="4556" ThreadID="5388" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">3</Data>
<Data Name="ApicId">10</Data>
<Data Name="MCABank">1</Data>
<Data Name="MciStat">0xbaa00000060e0809</Data>
<Data Name="MciAddr">0x0</Data>
<Data Name="MciMisc">0xd01a0ffe00000000</Data>
<Data Name="ErrorType">10</Data>
<Data Name="TransactionType">256</Data>
<Data Name="Participation">0</Data>
<Data Name="RequestType">0</Data>
<Data Name="MemorIO">2</Data>
<Data Name="MemHierarchyLvl">1</Data>
<Data Name="Timeout">0</Data>
<Data Name="OperationType">256</Data>
<Data Name="Channel">256</Data>
<Data Name="Length">936</Data>
<Data Name="RawData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ata>
</EventData>

This is what was reported after the restart. No BSOD, just get a beep and it reverts to loading then POST, then loads OS. This game is loaded on a Storage drive, 1 TB SSD as C Drive is only 240 GB. I load all my Music, pics and games on that Drive. Win 7 and 10 both loaded the game using the 9500 Processor. A few hours ago I tried pulling one of my memory sticks to see if it would make a difference. Nothing changed, so I pulled that stick and put the other in and tried it. It loaded the game! So, I decided to troubleshoot to see if it is the MB slot, or the stick and I moved it to another slot. It failed. I moved it to another slot and it failed again. I moved it back to the original slot that worked and it failed... So either my MB is hosed or something is not communicating correctly. Strangely some of the errors reported in Viewer show COM failures. As for the GPU, I know it is old and I thought it could be the problem, but testing via OCCT indicated it was holding good with LOAD application. Right now GPU cost are as high as Processors, but I plan on upgrading and probably sooner then planned. Also, none of these errors will show up in Viewer until I attempt to load the game. I hope this info sheds some light on this issue. Thanks again!
deucer
 
Last edited:
deucer said:
Thanks for the responses. Made another attempt to load with same results.
Log Name: System
Source: EventLog
Date: 5/29/2021 6:14:52 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The previous system shutdown at 6:14:17 PM on ‎5/‎29/‎2021 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:52.2857457Z" />
<EventRecordID>25326</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data>6:14:17 PM</Data>
<Data>‎5/‎29/‎2021</Data>

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/29/2021 6:14:45 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Steve-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:45.1729468Z" />
<EventRecordID>25342</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 5/29/2021 6:14:52 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Steve-PC
Description:
Audit events have been dropped by the transport. 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Eventlog" Guid="{fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}" />
<EventID>1101</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x4020000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:52.6158836Z" />
<EventRecordID>217006</EventRecordID>
<Correlation />
<Execution ProcessID="1724" ThreadID="2896" />
<Channel>Security</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<UserData>
<AuditEventsDropped xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog">
<Reason>0</Reason>
</AuditEventsDropped>

Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 202
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
The Network List Manager reports no connectivity to the internet.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>202</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.0030459Z" />
<EventRecordID>1177</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 200
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
A connection to the Windows Update service could not be established.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>200</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.0032088Z" />
<EventRecordID>1178</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: Microsoft-Windows-DeviceSetupManager/Admin
Source: Microsoft-Windows-DeviceSetupManager
Date: 5/29/2021 6:14:53 PM
Event ID: 201
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Steve-PC
Description:
A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
<EventID>201</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.1858100Z" />
<EventRecordID>1181</EventRecordID>
<Correlation />
<Execution ProcessID="1552" ThreadID="3132" />
<Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>


Log Name: System
Source: Service Control Manager
Date: 5/29/2021 6:14:53 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The AODDriver4.3 service failed to start due to the following error:
The system cannot find the path specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.6784545Z" />
<EventRecordID>25389</EventRecordID>
<Correlation />
<Execution ProcessID="932" ThreadID="2304" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">AODDriver4.3</Data>
<Data Name="param2">%%3</Data>
<Binary>41004F00440044007200690076006500720034002E0033000000</Binary>
</EventData>


Log Name: System
Source: Service Control Manager
Date: 5/29/2021 6:14:53 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.6784545Z" />
<EventRecordID>25390</EventRecordID>
<Correlation />
<Execution ProcessID="932" ThreadID="4404" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">NetTcpActivator</Data>
<Data Name="param2">NetTcpPortSharing</Data>
<Data Name="param3">%%1058</Data>
<Binary>4E006500740054006300700041006300740069007600610074006F0072000000</Binary>
</EventData>


Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 5/29/2021 6:14:53 PM
Event ID: 18
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: Steve-PC
Description:
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 10

The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>18</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-29T23:14:53.8401385Z" />
<EventRecordID>25391</EventRecordID>
<Correlation ActivityID="{0df071cd-4a67-4b87-99da-8a45093f1e66}" />
<Execution ProcessID="4556" ThreadID="5388" />
<Channel>System</Channel>
<Computer>Steve-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">3</Data>
<Data Name="ApicId">10</Data>
<Data Name="MCABank">1</Data>
<Data Name="MciStat">0xbaa00000060e0809</Data>
<Data Name="MciAddr">0x0</Data>
<Data Name="MciMisc">0xd01a0ffe00000000</Data>
<Data Name="ErrorType">10</Data>
<Data Name="TransactionType">256</Data>
<Data Name="Participation">0</Data>
<Data Name="RequestType">0</Data>
<Data Name="MemorIO">2</Data>
<Data Name="MemHierarchyLvl">1</Data>
<Data Name="Timeout">0</Data>
<Data Name="OperationType">256</Data>
<Data Name="Channel">256</Data>
<Data Name="Length">936</Data>
<Data Name="RawData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ata>
</EventData>

This is what was reported after the restart. No BSOD, just get a beep and it reverts to loading then POST, then loads OS. This game is loaded on a Storage drive, 1 TB SSD as C Drive is only 240 GB. I load all my Music, pics and games on that Drive. Win 7 and 10 both loaded the game using the 9500 Processor. A few hours ago I tried pulling one of my memory sticks to see if it would make a difference. Nothing changed, so I pulled that stick and put the other in and tried it. It loaded the game! So, I decided to troubleshoot to see if it is the MB slot, or the stick and I moved it to another slot. It failed. I moved it to another slot and it failed again. I moved it back to the original slot that worked and it failed... So either my MB is hosed or something is not communicating correctly. Strangely some of the errors reported in Viewer show COM failures. As for the GPU, I know it is old and I thought it could be the problem, but testing via OCCT indicated it was holding good with LOAD application. Right now GPU cost are as high as Processors, but I plan on upgrading and probably sooner then planned. Also, none of these errors will show up in Viewer until I attempt to load the game. I hope this info sheds some light on this issue. Thanks again!
deucer
Click to expand...
have you tried running chkdsk with the repair command? If there is a bad sector, that should identify it and then flag it so the OS doesn't use it. Then I would reinstall the game.

Also....I believe you said you changed out all of that hardware, without reinstalling Windows? ------- I recommend reinstalling Windows. I know some people will poo-poo about that. But I see it time after time, weird little errors after major hardware upgrades, without reinstalling/resetting windows 10.

And if you do start the reset/reinstall process, choose the option which does it from the cloud. This updates your base windows files to the latest versions. So after the reset is done, you will have minimal or no windows updates to install.
 
Last edited:
Does system file checker see anything odd? i would certainly try a fresh win10 install before giving up
 
sfc /scannow = No errors
chkdsk = No errors

Based on errors in Event Viewer, I'm still leaning towards a software issue. Perhaps a Win10 install might provide a clearer picture. I have done a re-installation of the game with no success.
 
freeagentt said:
From what I understand Corsair ram doesn't play nice with AMD.

The last time I used Corsair ram it didn't play nice with Intel either lol..
Click to expand...
ive found that they just need a bit extra voltage, like every set of theirs ive ever used needed extra.
 
deucer said:
sfc /scannow = No errors
chkdsk = No errors

Based on errors in Event Viewer, I'm still leaning towards a software issue. Perhaps a Win10 install might provide a clearer picture. I have done a re-installation of the game with no success.
Click to expand...
try upping your ram voltage .05v
 
Corsair ram! I have heard the same also, only after I purchased those sticks. I've heard some say you can adjust the memory voltage and then it will cooperate. One thing is certain: They sure are purdy lights glowing all the time. That's definitely going to get old after awhile.
Thanks for the input folks.
deucer
 
pendragon1 said:
yup, its worth a shot. should be enough if you do have them set at 2133.
Click to expand...
Ok, DRAM set @ 1.25V , 2133mhz.... Well we are getting closer. This time it actually entered into game and ask if I wanted to load in Safe, Recommended, Stay in same. Then the computer restarted. Curious as to which one needs to tweaked more?
 
pendragon1 said:
yup, its worth a shot. should be enough if you do have them set at 2133.
Click to expand...
for what its worth these random restarts and or bsods in my experience are 90% unstable memory situations. Getting a new setup and seeing what speed and timings work....And add in the fact different bios revisions might play well with one speed and timing, the next one might not. We see these threads all the time
 
deucer said:
Ok, DRAM set @ 1.25V , 2133mhz.... Well we are getting closer. This time it actually entered into game and ask if I wanted to load in Safe, Recommended, Stay in same. Then the computer restarted. Curious as to which one needs to tweaked more?
Click to expand...
try running one stick of ram at a time and report back once you have tested both sticks separately
 
try that^^^
deucer said:
Ok, DRAM set @ 1.25V , 2133mhz.... Well we are getting closer. This time it actually entered into game and ask if I wanted to load in Safe, Recommended, Stay in same. Then the computer restarted. Curious as to which one needs to tweaked more?
Click to expand...
then try bumping the vsoc too, .05v
 
Sorry I haven't responded earlier, had to address other issues pertaining to life. "Pendragon1" : Would that be the VDDCR SOC voltage? My Bios does not show VSOC Voltage. "Hititquitit": I have a storage Drive which store a games, pics, music etc... and I suppose I could load 10 on it, but the game just loaded up and is running "shaders" as I type. Go figure that out! Shaders 64% complete. The only thing I've done since last contact we you folks is I downloaded Chipset and up dated BIOS to the latest. I didn't have time to do any testing yesterday, but it is running now. I'll keep you Posted on how this SAGA turns out. Thanks again for everyones input!
 
deucer said:
Would that be the VDDCR SOC voltage? My Bios does not show VSOC Voltage.
Click to expand...
yeah i would assume thats it. its naming varies between makers and i cant remember what it says in my asus b450 bios. i'll check when i get home this aft.
 
JSHamlet234 said:
+1

I recently upgraded a family member's PC to a 5800X on an ASUS B550 Prime with 16GB of Corsair DDR4-3200 RAM. There was instability at 3200 with the rated timings until I bumped the SOC up a little (I don't remember what the voltage ended up being, maybe 1.05?).
Click to expand...
ive seen .9v to 1v at stock, depending on ram speeds. i have mine set at 1.075 for my 3400 to be 100%.
 
Upgrade to latest GA BIOS for your motherboard, earlier AGESA revisions had tons of problems with blue and black-screen reboots. Those were most common at idle, not playing a game, but still worth a shot.
 
The "SoC" on Ryzen is the I/O and memory controller which is housed on a completely separate chip on the same substrate, built on the 12nm process to save cost. It has its own power settings, thus the SoC settings in your BIOS.
 
Yes, both AMD and Intel can gain memory stability by bumping the voltage for the memory controller.

If you are going beyond XMP profile, you will probably end up with a voltage bump to both the memory controller and the RAM.
 
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