RMA Hdd question

xellos2099alpha

[H]ard|Gawd
Joined
Nov 16, 2008
Messages
1,733
My Samsung drive has been approved for RMA and they told me to send it in. However, before I do that, there is some question. Should I wipe the drive clean of data before shipping it out since it is my current OS drive? If so, is there a tools that I can do it?

Also, what is the best way to pack it for shipment? I got my hand on one of those anti shock hard drive case which oem drive tend to come in as. Can I put a bunch of newspaper/brown wax paper round the anti shock case then put everything to the shipping box or do I need to use the standard method of using shipping bubble?
 
Never used it but DBAN always seems to get a nod from someone when it comes to wiping drives... Whether it's necessary or not is entirely up to you, was there any sensitive on it? I guess at a bare minimum it's probably got remnants of stored passwords and whatnot, if you use the same one all over the place you might wanna run a few wipes over it, heh.

The packing method you suggested should be fine, better than peanuts and other stuff that tends to shift around or can be deflated after a couple of hits imo (that crap always seems to leave the drive exposed on one side).
 
Back
Top