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Refurbed Laptop Comes Preloaded With Vomit

Yep, that does it! So much for an appetite for lunch and any desire to shop for Dell products!
 
Argh. I am SO not buying a refurbed Alienware, then. No telling WHAT I'll get! (Alien vomit?)
 
Lol, I loved how Lenovo jumped on the free advertisement. Don't care for either manufacturer over the other, but kudos to the Lenovo team for sticking it to a competitor on such short notice. :p
 
Benny Blanco said:
It might just be baby vomit... or pet vomit. That's not too bad.
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By all means go ahead and take it apart, I'll be wearing rubber gloves while I dunk every single piece of the laptop in PCB cleaning solution...and that's only if I'm stuck with the POS.
 
TheCapulet said:
Lol, I loved how Lenovo jumped on the free advertisement. Don't care for either manufacturer over the other, but kudos to the Lenovo team for sticking it to a competitor on such short notice. :p
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Same here
 
DUDE! You bought a
cwm8.gif
 
These companies will bio-hazard a pc if it has cat hair in the heat sinks and refuse warranty, but they'll be the first ones to sell a vomit enhanced computer.
 
"Consumerist, I need help. Any contact information for a higher-up at Dell would be mostly welcome. The intended owner of this computer is having to attend college classes without a laptop for notes because of this incident. "

I am an attention whore so had to add this part to my story, as the intended owner of this computer is too incompetent to take notes with a pen/pencil and paper, they are unable to take notes because of this incident.
 
Bone_Enterprise said:
"Consumerist, I need help. Any contact information for a higher-up at Dell would be mostly welcome. The intended owner of this computer is having to attend college classes without a laptop for notes because of this incident. "

I am an attention whore so had to add this part to my story, as the intended owner of this computer is too incompetent to take notes with a pen/pencil and paper, they are unable to take notes because of this incident.
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Don't knock it, that excuse works. The hard drive die in my laptop (still under extended warranty) died the week before finals. I had a backup of all my work, and could have just used a lab computer, but I told the geeksquad employee that I needed the laptop for college, and he grabbed a new hard drive off the shelf for me instead of shipping the laptop out to get one from the OEM. Had the laptop back by the end of the day.
 
I'm surprised nobody's hitting on Dell for shipping bio hazard - assuming it is vomit.
 
I agree with another guy on there, looks like roach droppings. That shit needs to be sent back for biohazard.
 
christpunchers said:
Lesson: avoid refurbs... or maybe Dell altogether?
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I've bought my share of refurbs from Amazon in the past with no complaints. I hope this is just a one in a million screw up on Dell's (or shipping's) part. For all we know it could be roach droppings as mustang said, which can probably occur during shipping or sitting in the warehouse.
 
Forward it to or call out the CDC, they will give Dell a rough time about it looking for the source of contamination. It is an unknown substance.
 
I've never had a problem with any of the refurbs I bought from Dell.
Bought 5 desktops (computer only, no LCD's) for the office last month, and they all looked brand new.
Quad core i5-2400's with free shipping for $400 was too good of a deal to pass up :)
 
Looks like cigar smoke residue to me. I cleaned a deceased relative's house and that substance was literally on everything. It is worse than any glue.
 
Well it had water damage so it was probably in a flood or maybe it was just dropped in a mud puddle. I know when insulation gets wet and collapses a ceiling it can get inside electronics and it looks pretty weird after drying.
 
I hope he doesn't try to hold a UV light up to the keyboard. Then he'll have his vomit all over it also and his claim will void.

staindetector_light.jpg
 
Honestly, I'm not surprised...

I recently had some problems with a Latitude laptop that I sent to Dell for repairs. The laptop was new but suffered from random lock-ups from day 1. It was in perfect condition when I sent it out and returned a week later with greasy fingerprints and crumbs all over the keyboard and screen. They didn't even bother to package it correctly in the box. The protective sleeve that goes around the laptop was jammed in the corner of the box, and the laptops was rattling around inside with only cardboard protecting it. To add insult to injury, the technician couldn't replicate the problemsand returned the laptop with "No Troubles Found".

I later discovered on my own that Dell had forgot to remove the plastic protective cover from the TIM before they married the heatsink to the processor. I removed the plastic strip, reapplied some thermal compound and the laptop hasn't crashed since.

Morons!
 
Bone_Enterprise said:
"Consumerist, I need help. Any contact information for a higher-up at Dell would be mostly welcome. The intended owner of this computer is having to attend college classes without a laptop for notes because of this incident. "

I am an attention whore so had to add this part to my story, as the intended owner of this computer is too incompetent to take notes with a pen/pencil and paper, they are unable to take notes because of this incident.
Click to expand...

Lucky classmates. Nothing annoyed me in college more than those idiots that would sit in the front of class with their notebooks out and play games/watch movies or smash every key loudly as they wrote exactly what was listed on a powerpoint slide that was already available online. The most annoying and distracting thing ever.

Though I still feel for the owner; especially when you remember the aforementioned cat hair warranty story.
 
chicks with long finger nails typing in class is the single most annoying sound on earth.
 
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