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Received RMA drive today

Xponential

n00b
Joined
Jan 6, 2006
Messages
29
I had to RMA a WD 74GB Raptor that failed after ~ 2.5 years and received my new drive today. The first thing I noticed was the manufacture date which is 3 December 2009. I got excited at first because I thought WD had sent me a new drive. Then I noticed that it's labeled "Recertified" above the model number (WD740ADFD).

So this drive failed less than 2 months after it was manufactured, was RMAed, and is now recertified? Should I be worried?


Edit: Just thought of something. Could the manufacture date on the drive actually be the date it was "Recertified" and not when the drive was originally manufactured?
 
The label they put on the drive is brand new, even though the drive may be physically used. So yes, the date on the label is the date that the drive was refurb'ed. Most likely the physical drive is older than that...but you have no way of knowing because everything including the SMART data is wiped.
 
ISo this drive failed less than 2 months after it was manufactured, was RMAed, and is now recertified? Should I be worried?

first of all that's not your original drive they sent back. they aren't repairing and turning drives around in 24 hours - your old drive went into a stack somewhere and they sent you another drive that had passed their recertification tests. as far as where your replacement drive came from or what its history is, who knows, depends on their internal process. in the old days at least they used to separate the drive and the PCB on return drives -- if PCB was bad, the drive got a new PCB and went back out. And vice versa.

I wouldn't feel any less confident about a drive just because it has the recertified sticker- i own plenty of them. all that matters is the warranty end date.
 
first of all that's not your original drive they sent back. they aren't repairing and turning drives around in 24 hours - your old drive went into a stack somewhere and they sent you another drive that had passed their recertification tests. as far as where your replacement drive came from or what its history is, who knows, depends on their internal process. in the old days at least they used to separate the drive and the PCB on return drives -- if PCB was bad, the drive got a new PCB and went back out. And vice versa.

I wouldn't feel any less confident about a drive just because it has the recertified sticker- i own plenty of them. all that matters is the warranty end date.

I know it isn't the same drive that I sent in lol. The warranty on the drive I received is the same as the drive I sent in, so they didn't give me a new warranty. Just hoping this thing lasts at least until the end of the warranty.
 
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