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Pump problem

theseeker

2[H]4U
Joined
Apr 27, 2005
Messages
2,245
Well it appeared everything was going to be fine, or so I thought. My readout on my Aquaero for AS-Pump, says no pump. Somewhat confused, the aquatube is working, but my flow sensor is registering 0. Any ideas?
 
Are you sure the ribbon cable between the AquaStream controller and the Aquaero is connected? Do you have power connections on both the AquaStream controller and Aquaero or just the Aquaero? You should only have a power connection on the Aquaero and the ribbon cable passes the power to the AquaStream controller (which is where the AquaStream plugs in). That is the only way I could see it not working.
 
Dou you have the right version of the AE<->AS bridge-cable? There are two and you will need the cable for revision 1.5 and above.
You could check the cable with a multimeter. Sometimes the plugs are not fully squashed and a single wire is disconnected.

Have you upgraded to OS 2.03 and firmware 4.05? If not you should do that because there were a lot of problems with the old firmware 3.99 in touch with the Aquastream.
 
Shoggy said:
Dou you have the right version of the AE<->AS bridge-cable? There are two and you will need the cable for revision 1.5 and above.
You could check the cable with a multimeter. Sometimes the plugs are not fully squashed and a single wire is disconnected.

Have you upgraded to OS 2.03 and firmware 4.05? If not you should do that because there were a lot of problems with the old firmware 3.99 in touch with the Aquastream.

I am using firmware 3.10.
 
theseeker said:
I am using firmware 3.10.
You mean 1.30 firmware for that AquaStream right? Take a picture of the bad of your aquaero with everything connected and lets troublshoot that way.
 
R1ckCa1n said:
You mean 1.30 firmware for that AquaStream right? Take a picture of the bad of your aquaero with everything connected and lets troublshoot that way.

IMG_0102.jpg


IMG_0100.jpg


IMG_0101.jpg


Ready when you are.
 
Hehe, no - he really means 3.10.
That was the first firmware which was delivered *g*

Mhhh, strange. It can identify the pumps version and it's current :confused:
 
Shoggy said:
Hehe, no - he really means 3.10.
That was the first firmware which was delivered *g*

Mhhh, strange. It can identify the pumps version and it's current :confused:

Thats what I said.
 
For the flowmeter, connected the right way?

flowmeter_connection.jpg


Have you tried to reconnect the AS<=>AE cable?

And right now you are using the new firmware 4.05e on your Aquaero :confused:
 
Shoggy said:
For the flowmeter, connected the right way?

flowmeter_connection.jpg


Have you tried to reconnect the AS<=>AE cable?

And right now you are using the new firmware 4.05e on your Aquaero :confused:

It was connected green first, but when I connect as shown in the pic, the Aqua goes in to factory test mode and and gives an EEPROM failure? I did not see firmware 4.05e on the download page.
 
theseeker said:
I did not see firmware 4.05e on the download page.
You can find it under support => download.

Just click here and you get all necessary. Especially in your case you should really disconnect everything as stated in the updating guide.
 
Shoggy said:
You can find it under support => download.

Just click here and you get all necessary. Especially in your case you should really disconnect everything as stated in the updating guide.

I will take your advice and update, seems like qiute a task.
But do you belive it is a software problem or pump failure? And thanks for your help.
 
In my opinion it doesn't matter if it is a problem with the firmware or the pump itself. You should update anyway because the new software is much more better. Here you can get a quick overview of all the new features.

You could check the wiring of your flowmeter with this drawing:

ae_flow.gif


That's my configuration and it works.

Note: you are looking at the back of the Aquaero. And don't get confused with the numbering of the pins, they are different from the manual.
 
Shoggy said:
In my opinion it doesn't matter if it is a problem with the firmware or the pump itself. You should update anyway because the new software is much more better. Here you can get a quick overview of all the new features.

You could check the wiring of your flowmeter with this drawing:

ae_flow.gif


That's my configuration and it works.

Note: you are looking at the back of the Aquaero. And don't get confused with the numbering of the pins, they are different from the manual.

I dissconnected the flow sensor just to see if that might be causing a problem. Nothing has changed.
 
Shoggy, Just curious about two other things...how much water should be in the res and does Aquastream make any noise? My pump is completely silent.
 
I forgot to ask but have you tried the pump with just the controller?
 
theseeker said:
Shoggy, Just curious about two other things...how much water should be in the res and does Aquastream make any noise? My pump is completely silent.
As long as the outlet is under water it doesn't matter how many water is inside the Aquatube.

If the pump is decoupled and has no air inside it's nearly noiseless.
 
theseeker said:
This has become quite frustrating!

If you can't fix it, you could always remove the pump from the back of the Aquabay and invest in a fill tank, like the AquaInlet. That attaches directly to the intake of the pump (any Eheim 1046 or 1048 pump) and makes filling and bleeding a breeze.
 
A new problem has reared its ugly head. No matter which way I connect the flow sensor, the aquaero displays factory test and gives me an eeprom failure message.
 
How many blocks are on your loop? From the first picture it looks like you have almost no flow. The water should be swishing against the cover of the aquatube and hitting the top of the circle (opening).

Have you tried to run the aquastream with only the controller and not the aquaero? Do you get any different results?

As for the noise level, the pump is silent once any air is out of the loop. The only thing I hear is my power supply fans at this point with all radiator fans running at 6volts.

As for the sensor problems and such, I think the Aquaero is bad. :(
 
I hooked the power straight to the aquastream controller and I get a solid red led, but there is some flow.
I still have to figure out the flow sensor problem, I am hoping the new firmware may help.
Any ideas or suggestions will be appreciated.
 
It's very likely that the red LED is on because you have 12.7 volt (picture on first site) which is an overvoltage for the pump.
 
Shoggy said:
It's very likely that the red LED is on because you have 12.7 volt (picture on first site) which is an overvoltage for the pump.

How would I correct an overvoltage problem?
 
Shoggy said:
It's very likely that the red LED is on because you have 12.7 volt (picture on first site) which is an overvoltage for the pump.
Needs to be connected to an Aquaero to fix this right?
 
No, that won't help. The AE<=>AS bridge doesn't alter the voltage.

Hehe, think about it: the AS was already connected or how should I know about the 12.7 volt? ;)
 
Shoggy said:
No, that won't help. The AE<=>AS bridge doesn't alter the voltage.

Hehe, think about it: the AS was already connected or how should I know about the 12.7 volt? ;)

Right, but I cannot find a way to change the voltage in the aquaero.
I also think my flow sensor is bad.
 
Dohh :eek:

There is no way to adjust the voltage. That high voltage comes directly from your PSU.
 
Think i will go buy a Eheim or an Iwaki, this is a pain in the rear.
I am getting some flow but the temps are too high, just hope the Aquaero is ok.
 
That flow is much worse than my Coolpump CP701 pump, which is weak... I'd get the Eheim 1250 pump if I were you. That is a powerful yet silent pump.
 
Now wait a minute! Didn't this whole system work properly before you got it?

Something isn't correctly hooked up or there is something going on that no one is aware of. Did you clean the XT block before installing it? What is the pump frequency set at in the Aquaero? What PSU are you using? Have you tried a different PSU? We need to get back to basics to problem solve here :eek:
 
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