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phone-line modem HELP pls

M

Mizugori

[H]ard|Gawd
Joined
Mar 25, 2004
Messages
1,240
okay i have never dealt with phone line modems before, and i need to install one. I plugged a PCI one into the motherboard, and Windows does not seem to be detecting it. Under Device Manager there is no modem listed. The PC is running win98se and when I try to install the YAHOO internet CD it fails part way through the process, giving me the error:

Code: 
the port was disconnected due to hardware failure

The PC has no internet access without the modem installed of course. There is an icon of an "e" on one of the black chips on the modem, but I cannot figure out what the manufacturer is. Does anyone recognize this company??

What do I do? Please someone who knows modems help me out lol

thanks!!
 
Maybe try putting the modem in a different PCI slot. Other than that, does the device show up (possibly as 'unknown' ) at all if you go to Device Manager and select 'view devices by connection'?
 
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