I built a PC for my parents last year. Athlon II X4, Asus 785G board, 4 gigs RAM, 32 gig SSD + 500 WD platter drive, Win 7 Home Premium. Pretty run of the mill. Its given me ongoing, odd problems. Not long after building it the OS install got corrupted. Diagnostics showed no bad hardware so I figured, "parents, who knows what they do to this poor machine". Reinstalled and its been mostly fine.
Fast forward to now and they tell me that office applications won't start up. I gave it a try and, sure enough, Word and Excel don't start. I get the little blue spinning, "working" circle but launch. Instead of launching, though, "something odd" seems to happen and the display scheme goes from the typical areo theme to the "areo basic" with no transparency, etc. Soon after Windows begins to tell me that there are new updates to install but Windows Update crashes if I try to launch it to see what they are. It tells me it can't write to "such and such" memory upon trying to launch.
I thought that maybe it was a display driver type of issue and trying to uninstall ATI drivers results in the ATI software uninstaller crashing. Reloading chipset and display drivers does not help.
I thoroughly stumped as to what is going on here. Bad drivers, bad hardware.... Any insight would be greatly helpful.
Fast forward to now and they tell me that office applications won't start up. I gave it a try and, sure enough, Word and Excel don't start. I get the little blue spinning, "working" circle but launch. Instead of launching, though, "something odd" seems to happen and the display scheme goes from the typical areo theme to the "areo basic" with no transparency, etc. Soon after Windows begins to tell me that there are new updates to install but Windows Update crashes if I try to launch it to see what they are. It tells me it can't write to "such and such" memory upon trying to launch.
I thought that maybe it was a display driver type of issue and trying to uninstall ATI drivers results in the ATI software uninstaller crashing. Reloading chipset and display drivers does not help.
I thoroughly stumped as to what is going on here. Bad drivers, bad hardware.... Any insight would be greatly helpful.