Alright, this issue stems from a bizarre Outlook 2003 "feature" (bug?). My setup looks something like this: Personal Folders | + - Archive | + - Inbox | + - Sent Items | ... Sometimes, instead of dragging an email to "Archive", I accidentally drag it to "Personal Folders". Outlook allows this, strangely, and the email is then stored in the "Personal Folders" folder rather than the one I wanted. But, if I click "Personal Folders" in an effort to view the hidden email, Outlook takes me to the "Outlook today" screen. I know there is a way to un-hide these emails because I've done it before: my question is how? Googling is difficult because using the words "Personal Folders" results in a bunch of irrelevant hits since the context I'm using it in is different from the normal use of the term. Thanks for any insights!