It's about time businesses flush out all the old technology-incompetant employees and replace them with fresh blood, don't you think? For a couple reasons...
Their incompetance creates extra work for the help-desk crew, as they open tickets for routine tasks which any normal user can handle. They are not slick with technology, so they can't leverage it to their benefit for increased productivity like a young person could. I'm pretty sick of hearing the old "sorry, in my day we used a calculator, I'm not good with computers" BS. How many times can you say you don't know how to use a computer when you use one daily.
If it were up to me, these people would be out the door immediately... replaced by a harder working more efficient crew.
Their incompetance creates extra work for the help-desk crew, as they open tickets for routine tasks which any normal user can handle. They are not slick with technology, so they can't leverage it to their benefit for increased productivity like a young person could. I'm pretty sick of hearing the old "sorry, in my day we used a calculator, I'm not good with computers" BS. How many times can you say you don't know how to use a computer when you use one daily.
If it were up to me, these people would be out the door immediately... replaced by a harder working more efficient crew.