Odd Blue Screen (nonpaged_area win32k.sys)

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xerus`

[H]ard|Gawd
Joined
Dec 22, 2005
Messages
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I'm running an overclocked q6600 (which has been tested and tested and tested and it looks stable.) and suddenly encountered my first BSOD in Windows XP 64-bit last night. I was just browsing using Firefox 3 when it happened.

It was PAGE_FAULT_IN_NONPAGED_AREA with win32k.sys. The only thing I did recently was install Crysis Warhead and played it for an hour or two. Then later that night I got the BSOD. (This machine has played through all of Crysis, and plays UT3 pretty well)

I went to my event viewer and noticed that my C: drive has been reporting Error ID 11 (The driver detected a controller error on \Device\Harddisk1\DR1.) at random points throughout the day. I'm not sure if this is linked. I've been trying to find more information on this error, and the only thing that I can come up with is it may be a faulty cable between the motherboard and the hard drive. This hard drive is a brand new 320gb western digital, so I suppose that anything is possible...

If anyone has any insight on the BSOD (which hasn't happened again yet) or this disk error 11, I'd appreciate any tips ;D

More specs:
Asus P5Q-Deluxe
q6600 @3.0ghz
ddr2 ocz reaper 4gb (800mhz)
8800gts

Thanks
 
after looking at the link tiraides posted, I would run Memtest ASAP.
 
Yep, going to run memtest overnight tonight. Thanks for the input so far.
 
And to rule out the drive as well:

Download the CD image of Hitachi Drive Fitness Test, burn the ISO file to a CD, and then boot from it, just like you would do with the XP install CD. Test the hard drive and see if any problems are found. DFT will run on most manufacturers' hard drives. Alternatively, you can use Seagate's SeaTools for DOS to test a Seagate or Maxtor drive. For a Western Digital drive, you could use Data Lifeguard Tools for DOS to test a Western Digital drive.
 
I haven't been able to run Memtest yet... I cant make a bootable floppy disk from Windows XP 64 bit it seems. I would put it on a CD, but for now my CD rom is unplugged because I'm waiting for some 2 pin jumpers to come in so I can set it to slave as this ASUS board only has one IDE slot, and cable select never works. Another funny story about XP 64-bit, I cant run any of Western Digital's diagnostic tools from windows, and their DOS tools tell me that I don't have a WD HDD ;D

So no Memtest yet, but I haven't seen a blue screen since the one I started this thread about. I switched the SATA cable, and initially I tried booting it up and the motherboard told me that overclocking failed. Weird... I didn't change any settings and restarted and it booted up fine.

It looks like the errors are still coming up in the event viewer though. Here's some SMART data about the drive that has me a little worried:

S.M.A.R.T Data
Raw Read Error Rate (01) : 0 (Threshold 51; Worst 200; Maximum 200)
Spin-up Time (03) : 3275 (Threshold 21; Worst 154; Maximum 154)
Start/Stop Count (04) : 19 (Threshold 0; Worst 100; Maximum 100)
Re-Allocated Sector Count (05) : 0 (Threshold 140; Worst 200; Maximum 200)
Seek Error Rate (07) : 0 (Threshold 0; Worst 200; Maximum 200)
Power-On Time Count (09) : 427 (Threshold 0; Worst 100; Maximum 100)
Spin Retry Count (0A) : 0 (Threshold 0; Worst 100; Maximum 253)
Calibration Retry Count (0B) : 0 (Threshold 0; Worst 100; Maximum 253)
Power Cycle Count (0C) : 19 (Threshold 0; Worst 100; Maximum 100)
Power-Off Park Count (C0) : 10 (Threshold 0; Worst 200; Maximum 200)
Load/Unload Cycle Count (C1) : 19 (Threshold 0; Worst 200; Maximum 200)
Drive Temperature (C2) : 30 (Threshold 0; Worst 113; Maximum 87)
Re-Allocated Data Count (C4) : 0 (Threshold 0; Worst 200; Maximum 200)
Pending Sector Count (C5) : 0 (Threshold 0; Worst 200; Maximum 200)
Un-Correctable Sector Count (C6) : 0 (Threshold 0; Worst 100; Maximum 253)
CRC Error Count (C7) : 609 (Threshold 0; Worst 200; Maximum 199)
Write Error Rate (C8) : 0 (Threshold 0; Worst 200; Maximum 200)

I don't think the CRC Error Count should be at 609... although, I did cancel a defrag earlier today, I have no idea if that will effect it. All my other drives have 0 in their SMART data for CRC Error Count. When I run SeaTools SMART test on the drive though, it tells me that it has passed.

On a side note, I installed one of the Marvell controller drivers for this motherboard, and it looks like Windows now thinks that my older IDE drive is a SCSI drive... and I can no longer run SMART tests on it. If anyone knows whats up with this let me know. :I
 
Just a quick update-- I've swapped the SATA cable that was on the offending drive in event viewer and since then I've had no disk errors. Fingers crossed ;D
 
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