Newegg RMA

Corysti

Weaksauce
Joined
May 27, 2008
Messages
85
Hello everyone I got my new motherboard in and It was damaged so I done a RMA with newegg and sent it back well After sending it off I noticed that I forgot to send the I/O Shield plate and Manual back with the motherboard. Now I talked to a woman on newegg and she pretty much read the policy saying If I didn't send everything back they would send the motherboard back. She said that if i want to pay for shipping then I could ship the items. Now I don't see paying shipping for 3 dollar items and the big buster is my 30 days is now up on the return and one this rma goes out then im pretty much screwed. She said that my rma is only good for another 3 days which there is no way I could get it there on normal shipping which means I would have to pay for overnight and that will cost easily 40 bucks and thats funny 40 dollars to ship a 3 dollar item. Anyway my question is has anyone shipped a rma back and left something out like what I did? And did they process it? I asked this question on another forum and they said yea they will process it. Something about open box.
 
I guess no one has done a rma before and forgot to send back everything?
 
Dear Customer,

Thanks for taking the time to post your informative review. We greatly apologize for any inconvenience you have experienced due to your situation. At your earliest convenience, please contact Alex at 800-390-1119 ( dial 25040 immediately ) or by email at alex.a.villarino@newegg.com for further assistance.
 
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