Newegg, I know your busy, but for the love of god I KNOW ALL ABOUT YOUR WEB PAGE. get that shit OFF your waiting message. I do not need to hear about how I could use the web page instead once every 15 seconds. Obviously I want to talk to A REAL PERSON for some reason. And while your at it either fix the background music or get rid of it. It bad enough to be on hold for 20 minutes but listening to that crap is going to make me go to tiger direct. They can answer the phone.