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New Build Problems

D

dmonkey

[H]ard|Gawd
Joined
Dec 14, 2004
Messages
1,552
I was trying to install Windows XP Pro when it gave me an error "data error (cyclic redundancy check)" and that one of the components Windows needed to setup could not be installed.

Can anyone shed some light on this? I am using a MSI K8N Neo4, and I am still installing XP Pro, no drivers or anything besides SATA ones installed yet. I have the drive formatted already, the error occurs during the GUI installation sequence on "Installing Windows." It says there might be a problem with the disc; try cleaning the disc or using another disc.

On the system setup log, it says Installation Failed: D:\I386/asms. Error Message: Data error (cyclic redundancy check).
 
IMO, if it is happening with CD's, the ROM drive may be failing. Same with hard drive. CRC errors are from a particular piece of hardwares internal checks and balances system to make sure it isn't sending corrupted data. Data read twice should be the same. When it isn't, a CRC error is triggered (hardware or media, bear in mind this is an over simplified explanation). RAM has a slightly different checking process and will usually BSOD your machine or spit out different type error messages from the operating system, same with the motherboard error detection systems. CRC errors are generally from data drives, sometimes from the media, but usually from the hardware itself, meaning, it's going bad.. Does the error occur when trying to install with the same CD on another computer? You might try locating a CD ROM diagnostics utility if it's happening on your CD ROM.. Should be some free ones around by Googling.. If from a hard drive, the manufacturer of the HD will have a diagnostics utility on their site. Good Luck!
 
I had this a while back, reformat the HDD and install Windows XP fresh. That is unless you are getting that error with the CD.
 
How do I know if it is happening on the DVD Drive (NEC 3520A) or my HDD (Maxtor 300GB SATA)?
 
Sorry for my lack of knowledge, but I think I already have them installed, and my drive is already formatted. I get the error during the GUI part of the install where Microsoft peppers you with propaganda about its product's features.
 
Since you are still in the install part ... there is no sense in trying to recover form that ... just start it from the beginning ... let windows setup format the drive ...

What PSU are you using? I've seen this on a failing PSU before ...
 
I am using an Antec Neopower, and the voltages seem stable, not venturing too far from right voltages. I am running a 6600GT as well, and an Athlon 64 3000+ at 1.8Ghz. Shouldn't be too much load for the Neopower 480.

How do I let windows setup format the drive? I am at work now, I will try some of the tips when I get home. Thanks.

EDIT: I think it might be a problem with my NEC 3520A. It spins up quite loud (about 35-40db by my estimate in comparison with my 30db fan) and makes pretty loud "scratch" noises when accessing a disc. Are the NEC 3520A's usually loud?
 
dmonkey said:
EDIT: I think it might be a problem with my NEC 3520A. It spins up quite loud (about 35-40db by my estimate in comparison with my 30db fan) and makes pretty loud "scratch" noises when accessing a disc. Are the NEC 3520A's usually loud?
Click to expand...

Those are the same sounds my Plextor made before it just stopped reading anything all-together. Lucky for me it was under warrenty so I RMA'd it and got a refurb back.

I don't know how to test for optical drive failures when outside of windows. Can you try installing XP with a different optical drive?
 
I've eliminated the "bad optical drive" theory. I used one of my old CD-ROM's and attempted to install but Windows XP still can't find "D:\I386/asms". Maybe the disc is defective? Is there anything else I can do? I don't want to waste money and time on a RMA when I am not sure what is happening. I think it all has to do with the "asms" file, any ideas?

EDIT: I did some googling, and the problem doesn't seem as unique as I thought. I have found a possible solution, but it involves finding the files and then copying them to the HDD some how. How would I copy the files to the HDD if I haven't even completely installed windows yet?
 
That is beyond me. Take it up with the Operating system forum guys/gals here on the [H], they know a lot more than I do.
 
You can copy the whole \i386 directory on the HD ... then run the installer from there and see if that works for you ... you'll need to format the drive FAT32 to do this ...

there could be something wrong with your media ... any scratches you can see?

I believe winnt32 is the installer ...
 
I've tried everything, and I think I can confirm that my Windows XP disc is bad. It has a strange streak on it that is only visible under direct light.

I emailed Zipzoomfly for an RMA, is that the right way to get a new XP disc? I don't need a new license, all I need is a new disc, but they are asking me to ship it back to them. I have already thrown away the shrinkwrap packaging and attached the XP Certificate of Authenticity to my PC.
 
If you bought it from them ... then they'll support it ... is it an OEM product? Just ask them how to do the return, maybe they'll accept the disc as is ...

I've never RMA'd software before ...
 
It is an OEM edition. I gave them an RMA request, and they told me to send them everything, CD, booklet, packaging and all, when they could just send me a new installation disc.

I feel dubious though, the rep didn't seem like she knew what I was RMAing. Zipzoomfly is kind of slow on returning emails...

Also, something that might be interesting, my CPU, an Athlon 64 3000+ Winchester core, is running 1.34-.37 Vcore in the BIOS. The Vcore is jumping around between 1.34 and 1.37. Isn't stock voltage for the 3000+ 1.5 volts? Now I am really confused.
 
dmonkey said:
Also, something that might be interesting, my CPU, an Athlon 64 3000+ Winchester core, is running 1.34-.37 Vcore in the BIOS. The Vcore is jumping around between 1.34 and 1.37. Isn't stock voltage for the 3000+ 1.5 volts? Now I am really confused.
Click to expand...

Nope, 1.5 is stock voltage for 130 nano New Castles. 90 nano allows for shorter traces within the CPU, meaning it takes less voltage to get from A to B. 1.35-1.375 sounds about perfect for a Winchester at stock.
 
Thanks. What got me confused is that Monarch and Newegg.com both list the Athlon 64 3000+ as 1.5 volts. Zipzoomfly lists the 3000+ as 1.4 though.
 
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