- Joined
- Nov 16, 2005
- Messages
- 19,291
I wish we had a use for corporate chat honestly. haven't found a great reason for people to go with it for now. I'm really thinking I'm going to run with terminal services this next year and see what I can accomplish. Thin clients in places that just need a terminal sounds like a decent idea for me
Our biggest thing is mobility, people bounce around from terminal to terminal and need to pick up where they left off. i.e. sometimes our inventory clerk might take over for the receptionist and will continue doing inventory work while up front, etc. Parts counter guys on weekends will shift down to one end of the counter. Service people will work at the writers desk and sometimes in the office. So quickly moving from terminal to terminal is the biggest feature we need.
As for corporate chat, they use it to quickly get overrides on invoices, etc. Because clerks might be on the phone, so they see the flashing IM box and handle it quicker most of the time. I'll use it if i'm on the phone and somebody calls me, I'll send them an IM to let them know and have them chat it to me.