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Need some quick help with audio problem

R

rage4order

Gawd
Joined
Oct 4, 2004
Messages
795
My daughter brought her laptop over to me cause she was having problems with the audio not working. I've looked in Device Manager and it is showing a problem with the drivers installed. I've tried uninstalling, reinstalling, updating, and even using the old driver disk I have and nothing has worked. Can anyone give me another option to try to get the audio to work?
BTW, it's an Asus laptop about 5 years old with Windows 7 Ult. installed.
 
With a laptop that old, it's not out of the question that the audio could in fact be defective. Have you tried doing a fresh reinstall?
 
Danny Bui said:
With a laptop that old, it's not out of the question that the audio could in fact be defective. Have you tried doing a fresh reinstall?
Click to expand...
That's actually what started the problem. I gave the laptop to my daughter, so I did a fresh install to remove all of my junk from it. Ever since then I haven't been able to get the audio working correctly. I originally had XP installed.
 
Hmm, any chance that you can reinstall Windows SP3 in trial mode to rule out a Windows 7 issue?
 
Danny Bui said:
Hmm, any chance that you can reinstall Windows SP3 in trial mode to rule out a Windows 7 issue?
Click to expand...
Not sure. I did try to do a fresh XP install before W7 but it was saying the software was no longer supported so I went ahead and installed W7.
 
Just a quick update. I did resolve my problem....by installing XP Pro SP3. I guess it must have been some compatibility issue with W7 cause everything is working perfectly again. Thanks for the suggestions Danny.
 
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