Need help with a Seagate External harddrive

[BaronBamboo]

Ok I have a 500gb seagate Freeagent Desk external harddrive

I hooked it all up and my computer recognized it, but when I go to my computer and click on it, it says the disk structure is corrupted and unreadable...

also on the manual it says when you install it software installer will automatically launch, but I never got such thing. I also tried to use it on my laptop and got the same problem (laptop recognized it but I can't click on it and never got software installer)

anyone know what's going on? appreciate any help, thanks.

 

[Dangman]

Don't worry about the software installer. You won't need it. However what is troublesome is that "disk structure is corrupted and unreadable" message. Try reformatting the drive and see if that message pop ups. You might have a DOA or dying drive.