NEC LCD2690

[travbomb]

Hey toastyx, I have read some user reviews on the widescreengaming forum (painman?)and they said lag and ghosting go away when you turn on overdrive or something like that...and 3 reviewers of this monitor stated the same thing.

Because of those reviews where ghosting/lag is eliminated on this monitor is why I want to get this monitor (plus I just got a tax refund so Im in the market now for one), but I agree with Montichristo, dead pixels are unacceptable given the price of this monitor.

That's what is keeping me from buying one today and cant recommend to anyone to buy the 2690 or 2490 until NEC fixes its dead pixel policy.

Two things:

First off these monitors come with 4 year top of the line warranties better then pretty much any other warranty out there.

Second the odds of getting dead or stuck pixels is much lower on these units since only the best panels (A grade) are purchased for them from LG-Phillips. But a full no dead or stuck pixel warranty would be foolish on NEC's part since NEC does not make the panel and also can not check each panel for dead pixels before using them in the display. So unless LG-Phillips agreed to take back the panels that had dead or stuck pixels NEC would be losing a ton of money when they had to throw these panels away.

 

[Tarc]

Many dealers seems to offers a 15 or 30 day customer satisfaction guarantee.

Tarc

 

[travbomb]

Many dealers seems to offers a 15 or 30 day customer satisfaction guarantee.

Tarc

Yes that is true but that is the reseller not the manufacturer giving that garuntee.

 

[b1_]

Second the odds of getting dead or stuck pixels is much lower on these units since only the best panels (A grade) are purchased for them from LG-Phillips. But a full no dead or stuck pixel warranty would be foolish on NEC's part since NEC does not make the panel and also can not check each panel for dead pixels before using them in the display. So unless LG-Phillips agreed to take back the panels that had dead or stuck pixels NEC would be losing a ton of money when they had to throw these panels away.

Well, if they're "A-grade" panels that rarely fail there shouldn't be too many of them that need throwing away, right?

Surely you cannot accept that it's okay for an unused monitor out of the box to have muliple defective pixels, and for the consumer to have to wear it.

Yes, zero dead pixels for the full warranty is unreasonable with the current state of the technology but I don't think a short period after purchase (eg 7 days) is too much to ask for a 100% satisfaction guarantee that includes even 1 defective pixel. In Australia the majority of manufacturers offer at least 7 days zero dead pixels (Samsung, Philips, Dell, Benq, Viewsonic, and I think also Chi Mei).

Talk to the panel makers and get it soughted out because I can tell you the consumer ain't happy about it.

 

[hopla]

ToastyX:

Thanks for letting us know that PS3 works at 1080P with this display. Thats great news!

There is one issue you have that I want to adress before it disappears in the post crowd: Lines!

I read the post and still have problems finding those lines. I used the test patterns program from here and tried with different settings of blue. I couldn't find lines on any of the sides, left or right and think I must be looking wrong or something. Can you point out a good way to make those lines more visible? Took some macropictures (with a shitty cam without tripod) and all I could see was the pixel pitch and the pixels.... Imageshack refuses pictures over 1.5mb, so I cut out a little patch of the picture to show what I see (settings are 50% blue):

Its not a sharp image, but I hope you can give me some pointers. If lines are an inherited flaw of some screens or panel types and not a screen defect, I find it important to document this.

Also the Xbox 360 HD-DVD Drive runs 1080p on the 2690.
Drivers for the Drive are standard in Vista.

 

[whoster69]

I really don't understand why some continue to support the idea that receiving an LCD that costs over a thousand dollars with dead pixels is acceptable. It isn't. I will not buy one unless I can send it back if it has flaws and dead pixels are a flaw. I will not accept dead pixels on a new unit no matter what.

 

[p-n-p]

If pixles are dead out of the box...you can then say... cheking for dead pixles before it goes in the box... may be a win/win for everyone!!!

And while you got it plugged in, you could listen for power supply whine.

Im sure they must get plugged in to see if the work before they ship out.

 

[Chippy]

Re: dead pixels

If you are in the UK, something to bear in mind is the protection you have under UK law.

That is, you have a completely unconditional right within 7 days of receipt, to return anything* you bought online for any reason whatsoever. In fact you don't need a reason. You just say "I am returning it" and you are entitled by law to a 100% refund. Restocking fees in these circumstances are illegal under UK law.

So you can buy any monitor you like and if it has any dead pixels - or any other problem at all that you don't like - just send it back

Incidentally, this level of protection is *only* for things you buy online, so its best not to buy things like monitors in shops!

Chip

* "Excludes contracts for the supply of food, beverages or other goods intended for everyday consumption supplied to the consumer's residence or to his workplace by regular roundsmen; or

contracts for the provision of accommodation, transport, catering or leisure services, where the supplier undertakes, when the contract is concluded, to provide these services on a specific date or within a specific period" - quoted from the relevant legislation.

 

[p-n-p]

Theres no NEC 27 inch cause there is a 26 inch. Also the 30 inch is in the works but the input configuration is taking some time. It will have a DVI dual link which can split the screen in to two side by side frames with a single input. basically for side by side x-rays via a single source.

Can you throw us a bone on the 30?

Pic's? Street price est.?

 

[lcdchaos]

im really torn apart between the NEC 2690 and the S2411W from Eizo.
and this inner fight finally brought me to hardforum and this thread.

@travbomb : how many revisions are there already for the 2690 ?
Is the power supply noise now fixed,or is there just a fix available after you purchased the screen ?
and does the fix really quieten the screen or is the noise after that still there,but now "just" bearable ?

Sure the image quality is the most important part when buying a screen,but all this fades into the background,when the screens hums/buzzes you into despair/madness....

I cant follow your logic for nec not to offer a zero dead pixel policy.
This screen is just (way) to expensive,to worry it might smile back to you with some deadpixels right in its face.
And with todays automation technology there has to be a way to check the panels for dead pixels before assembly.
LG maybe the producer,but QC cant be outsorced to them,this has to be done @NEC !!
Over all this doesnt make sense at all.
What I read here,the first action quite some ppl took,after purchasing the 2690,was to call in RMA for their 2690s,I mean this also costs nec money and in time quite a bit of their (good) reputation ?!
If then some people finally find their 2690-peace after up to 3 RMA´s,this cant be cheaper for nec then doing a (real) quality control in the first place.
"Grade A",this can be an internal grade/quality term when buying raw panels from the producer,but when writing this on the website/or in some pdf-brochure for the end costumer,this should/Can/MUST only mean => no dead pixels !!!!

Here in (good old...) Europe nec not only decides we are not ready for 24" screen,they also only offer a 3 year warranty on their screens instead like in the us 4 years.
Also it seems what I heard,that nec europe (support) isnt that willingly when it comes to replacements like in the US. You have to do endless debates before they consider a replacement ,especially for the noise issue.

Eizo on the other hand,offers a FULL blown 5 year warranty.
I havent read that buying an Eizo also (might) require such a RMA-odyssey as it seems to be with the 2690.

So what should I do ??

wait for another hardware revision of the 2690,so I can get a SILENT screen,or is Eizo the only answer to the quality problems with the 2690 ?


for the tip with the european/uk law,yeah you can send it back within 7/14 days (depends) ,but some shops can bill you a certain amount of money anyways,when the returned article has ANY signs of use.
besides you have to pay in ANY CASE postage ,and return postage,which isnt really cheap for 14+kg plus insurrance !!!!!!

so this is no solution,for a bad quality control @the manufactor !

 

[ChakkaSol]

Two things:

First off these monitors come with 4 year top of the line warranties better then pretty much any other warranty out there.

Second the odds of getting dead or stuck pixels is much lower on these units since only the best panels (A grade) are purchased for them from LG-Phillips. But a full no dead or stuck pixel warranty would be foolish on NEC's part since NEC does not make the panel and also can not check each panel for dead pixels before using them in the display. So unless LG-Phillips agreed to take back the panels that had dead or stuck pixels NEC would be losing a ton of money when they had to throw these panels away.

I would rather have a 3 year warranty with zero dead pixels than a 4 year warranty with dead pixels. I disagree, with a zero dead pixel policy your sales and profits would far exceed the costs...and you could send the stuck pixel panels to businesses cause they dont care.

Its too bad I have to go to a VAR to get a zero dead pixel policy on a $1,500 plus monitor...come on NEC.

 

[sosrah]

Eizo on the other hand,offers a FULL blown 5 year warranty.
I havent read that buying an Eizo also (might) require such a RMA-odyssey as it seems to be with the 2690.

Eizo warranty:


The product shall be free from defects in material and workmanship for a period of five (5) years, but subject to the usage time being 30,000 hours or less from the date of purchase.
The warranty period for the LCD panel and backlight is limited to three (3) years from the date of purchase except with the following cases:
– For the ColorEdge CG221and CG211, the usage time is limited to 30,000 hours and the warranty period is limited to three (3) years for the LCD panel from the date of purchase. The warranty period of the backlight is warranted only if the monitor is used within the recommended brightness of up to and including 100 cd/m² with a color temperature between 5,000 K – 6,500 K and limited to three (3) years from the date of purchase subject to the usage time being less than or equal to 10,000 hours.
– For the ColorEdge CG220, the LCD panel is limited to three (3) years and the backlight is limited to two (2) years from the date of purchase.

 

[travbomb]

Can you throw us a bone on the 30?

Pic's? Street price est.?

Still in development. Nothing at this point.

 

[strauch]

I bought a nec 2690 and i calibrate it with a colorvision spyder2. the icc profile is deformed, so i get an eyeone display2 from an user of another forum. i calibrate my nec with the eyeone and i get a different icc profile. the eye one profile looks like the original nec profile. so something ist wrong with the spyder2. i'm in contact with colorvision but they can't give me any solution, they mean the problem is my computer or something like this or my wish the nec supports 100% of the adobe rgb colorspace. Is there anybody who can support my finding?

i attached a picture with the three different profiles. i think the spyder2 can't calibrate the nec.

 

[Tamlin_WSGF]

Also the Xbox 360 HD-DVD Drive runs 1080p on the 2690.
Drivers for the Drive are standard in Vista.

Nice! I don't have any consoles, but I wonder how they look connected to the NEC. The NEC gives you almost full control of the image compared to other screens and an easy solution for cranking up colors (saturation) for games that looks good with that. How's your experience with the XBOX 360 and the NEC?

Btw. do you see those lines that ToastyX speaks of?

 

[Tamlin_WSGF]

strauch:

I have the Spyder2pro and the NEC 2690. Tell me what you want me to check, and I'll see how it turns out on my computer as well.
Spectraview profiler (not spectraview 2) supports Spyder 2. I tried it and didn't notice something that irregular, but tell me what and how you want it checked, and if it turns out Spyder 2 doesn't work properly with the NEC, something needs to be done!

 

[strauch]

strauch:

I have the Spyder2pro and the NEC 2690. Tell me what you want me to check, and I'll see how it turns out on my computer as well.
Spectraview profiler (not spectraview 2) supports Spyder 2. I tried it and didn't notice something that irregular, but tell me what and how you want it checked, and if it turns out Spyder 2 doesn't work properly with the NEC, something needs to be done!

hello tamlin,

mhhh a hardware calibrated nec with the spyder2 is new for me. can you send me your icc profile (i will send you a pn with my e-mail adress)? i'm interrested if you have the same difformed profile i get with the spyder2 (see my picture). i wonder that two colorimeter deliver two highly different results

greetings

strauch

 

[travbomb]

@ lcdchaos

The problem has been fixed at manufacturing. It is not something that you have to get fixed once you buy it. The hum should be completely gone.

 

[p-n-p]

Can we see some more pic's of 2690's? I think Ive narrowed down between this and 275t if and when i see reviews of the sammy.

I think theres got to be happy 2690 owners out there with some good pic's!!

 

[mobutu]

Yes, zero dead pixels for the full warranty is unreasonable with the current state of the technology...

I don't give a sh.t about the current state of tech, I care about my money and the product that I receive after spending a ton of money for this type of monitor. I expect it to be perfect, not even a tiny tiny less.

We as consumers should stop eating this crap/blabla that manufacturers try to put on us. Dead/stuck pixel/subpixel, backlight bleeding, hum/buzz, etc should be in no way accepted, Nec, Eizo, whatever.

It's as simple as that.

 

[ChakkaSol]

I don't give a sh.t about the current state of tech, I care about my money and the product that I receive after spending a ton of money for this type of monitor. I expect it to be perfect, not even a tiny tiny less.

We as consumers should stop eating this crap/blabla that manufacturers try to put on us. Dead/stuck pixel/subpixel, backlight bleeding, hum/buzz, etc should be in no way accepted, Nec, Eizo, whatever.

It's as simple as that.

I couldnt have said it better myself...the perfect ones should go to enthusiasts and the dead pixels ones should go to businesses. You dont see or care about a few dead pixels at work cause the lighting is usually terrible, plus your not "suppose" to play games at work.

I still think NEC would make more money with a 100% 15-30 day warranty that warrants against dead pixels...we would all be singing the praise for this monitor & NEC and the 2690s and 2490s would be sold out immediately for years to come. It would be the monitor of choice for enthusiasts! Come on NEC!

 

[Tamlin_WSGF]

I couldnt have said it better myself...the perfect ones should go to enthusiasts and the dead pixels ones should go to businesses. You dont see or care about a few dead pixels at work cause the lighting is usually terrible, plus your not "suppose" to play games at work.

I still think NEC would make more money with a 100% 15-30 day warranty that warrants against dead pixels...we would all be singing the praise for this monitor & NEC and the 2690s and 2490s would be sold out immediately for years to come. It would be the monitor of choice for enthusiasts! Come on NEC!

In Norway we have a full return without having to state reason. Its called consumer law...

 

[ChakkaSol]

In Norway we have a full return without having to state reason. Its called consumer law...

Hey Ive been to Norway in my college days - great country and everyone has blond hair and blue eyes - a college boy dream. Went all around Europe on the trains...yes I have to say the governments in Europe seem to have better consumer protection laws than the US. The US is all about big business and the almighty dollar and how many dollars you can take from the little guy.

If NEC can do it in Norway and Australia, why not the US? Come on NEC, take a leadership role in this!

 

[p-n-p]

You may want to check with your state law.Especialy in the north east states, where consumer protection laws run wild.

 

[davidc]

@ lcdchaos

The problem has been fixed at manufacturing. It is not something that you have to get fixed once you buy it. The hum should be completely gone.

I have one of the original Europe (UK) displays (serial no: 711...) and I receive it back tomorrow from NEC where it has (I hope) had the high pitched hum removed.

I'll report back on whether it is fixed.

I have 0 dead pixels.

David

 

[Aquila76]

I couldnt have said it better myself...the perfect ones should go to enthusiasts and the dead pixels ones should go to businesses. You dont see or care about a few dead pixels at work cause the lighting is usually terrible, plus your not "suppose" to play games at work.

I still think NEC would make more money with a 100% 15-30 day warranty that warrants against dead pixels...we would all be singing the praise for this monitor & NEC and the 2690s and 2490s would be sold out immediately for years to come. It would be the monitor of choice for enthusiasts! Come on NEC!

ChakkaSol, I have gone through 3 LCD2690's, and not a one had dead or stuck pixels / subs.I have a review over at WSGF, too, that is hopefully going to get completed this weekend. I have had zero issues with the picture quality or motion / lag. I measured lag around 15ms (one fps @ 60fps), and had no noticeable ghosting / tearing on any of the displays. The only issue I had was I got one of the early whining displays, and the second one got damaged during shipment (scratched the screen).

Not to mention NEC's support has been ludicrously quick and helpful. Each of my issues were resolved in one day, and I had a new LCD (not a refurb) at my workplace in two. Shipping is paid for by NEC for the length of the 4 year warranty as well.

I cannot recommend this monitor enough. I'm sorry that some are having issues, and I can see they're real (not just some !!!!!! bickering); but I and several others have nonesuch issues and absolutely love the capabilities of this display.

Click for larger image (Dial-up warning; following pics are approx 2MB)

Lag (or lack thereof)


PixPerAn 'Streaky Pictures' Sock Car


PixPerAn Flag Test

 

[Painman]

Throughout my discussions with NEC Tech I was advised that (in North America, anyway) you may request a replacement display if there is one fully dead pixel, or 3 dead subs within a certain area. IIRC they stated 5" x 5". A fully dead pixel is 3 dead subs, so it would fall under the dead sub rule anyway.

Hey toastyx, I have read some user reviews on the widescreengaming forum (painman?)and they said lag and ghosting go away when you turn on overdrive or something like that...and 3 reviewers of this monitor stated the same thing.

Because of those reviews where ghosting/lag is eliminated on this monitor is why I want to get this monitor (plus I just got a tax refund so Im in the market now for one), but I agree with Montichristo, dead pixels are unacceptable given the price of this monitor.

That's what is keeping me from buying one today and cant recommend to anyone to buy the 2690 or 2490 until NEC fixes its dead pixel policy.

I think some folks are using certain words to describe various things, and what they're describing might not be what another thinks of when they read that word. I'll state what I think of when I hear certain terms thrown about, I'm sure some folks will be thinking of something else when they see them...

Lag: Input lag, aka processing lag. The display takes a noticeable amount of time to register a change in screen information. Aquila76 measured this on the 2690 vs. a CRT (see his pic), its lag measurement was pretty decent (16 ms).

Ghosting: Sometimes people see motion blur (*ALL* LCDs do this to an extent, except maybe the fastest TNs) and call it ghosting. Ghosting = distinct afterimages of moving screen objects left in the wake of the moving objects. Sometimes it's seen on the leading edge of a moving screen object and called a "halo". Overdrive algorithms are almost always the culprit here. A non-overdriven LCD will typically just blur.

Smearing: The screen displays an intermediate color when it's asked to transition from one color to another more quickly than it's able. A common example is the off-color smudge left in the wake of a mouse cursor moved around at a certain speed across the grey background of this forum. Often times lumped in with Ghosting. Overdrive algorithms are often to blame here too - sometimes they employ transitional colors to jump more quickly between the existing color and the newly requested one. See relevant section (pg. 12-15) of this article for further explanation. Sometimes the transitional color lingers too long and you can see it as a smear or smudge.

To clarify re: the 2690 (using my own interpretations of terms as I've just defined them):

Blur - Yes. Without Overdrive, you'll see it in a fast game. Overdrive speeds up the pixel transitions and tightens things up well.

Ghosting: You'll have to look pretty damn hard to see the 2690 do it. PixPerAn can induce a bit of it when Overdrive is on, but usually you'll have to go out of your way to make the 2690 do it visibly while gaming.

Smearing, Smudging: Never. None.

NEC did a really nice job with the Overdrive on the panel. It speeds it up nicely, and doesn't create its own ugly artifacts to a noticeable degree in regular use. Having said that, if you want to game on a 2690 you really should Overdrive it, but most "gaming" panels are overdriven to begin with. It has no effect on static image quality as near as I can tell (all my SpectraView testing was done with it enabled), so if you do a bit of Photoshop work in between gaming sessions, you shouldn't have anything to worry about.

 

[ChakkaSol]

ChakkaSol, I have gone through 3 LCD2690's, and not a one had dead or stuck pixels / subs.I have a review over at WSGF,[/URL]

It was your review, Painman and Tamlins (great reviews btw) that led me to the 2690. I have the money from a tax refund and am ready to buy. But when you read a few posts from users that get a few dead pixels with their purchase, I can even feel their buyer's remorse coming thru the post on this thread.

Throughout my discussions with NEC Tech I was advised that (in North America, anyway) you may request a replacement display if there is one fully dead pixel, or 3 dead subs within a certain area. IIRC they stated 5" x 5". A fully dead pixel is 3 dead subs, so it would fall under the dead sub rule anyway.

I could see you were getting great service from NEC - another reason to buy. If what you say is true, I may consider pulling the trigger but you carefully say "you may request a replacement" doesnt mean they will honor it. However, its not what Travbomb said earlier about the dead pixel policy.

 

[Painman]

I could see you were getting great service from NEC - another reason to buy. If what you say is true, I may consider pulling the trigger but you carefully say "you may request a replacement" doesnt mean they will honor it. However, its not what Travbomb said earlier about the dead pixel policy.

I wasn't trying to form my words *that* carefully when I wrote that part, that's just how I put 'em down NEC Tech did state to me that 1 full dead pixel on any display qualifies as defective and gets you a replacement.

Give NEC Tech a call and see what they say. They're available 24/7.

Edit: I'm not sure where (or if) this is now linked on the main NEC site since it looks like it just got a facelift, but it looks like this is still in effect.

 

[Manny Calavera]

I am glad you guys are enjoying your display's

I would truly love to be able to enjoy mine,and give a glowing review but I am still waiting
on the two 24" Nec's I ordered last Monday. Why is it that so many companies are having supply issues right now ?

A friend of mine who works for Ingram Micro,told me there are two in the country in his database !!! Certainly I cannot be the only one who ordered these sucker's ?

 

[ToastyX]

How do you know you orderd a spectraveiw? Is it just a luck of the draw? Or is it specified when the order is placed?

I ordered the SpectraView edition from pcconnection.com.

Can I ask, is the stand height adjustable in portrait mode?

Yes, it can go up and down by about three inches.

With the conclusion that wider gamut is better?

A wider color gamut is better if you need to work with a wider gamut in color-aware applications or if you just want more saturated colors, but if you need to work with sRGB, a wider gamut is actually worse. In color-aware applications, sRGB images would have to be corrected to your monitor's color gamut, which means you lose some shades in the process, which also messes up gradients. Outside of color-aware applications, everything will be oversaturated. I'm starting to wonder if I chose the right monitor. This monitor should be capable of being calibrated down to sRGB if needed, but SpectraView doesn't seem to provide such an option. If I could calibrate the monitor to restrict the color gamut down to sRGB when needed, there wouldn't be a problem.

There is one issue you have that I want to adress before it disappears in the post crowd: Lines!

I read the post and still have problems finding those lines. I used the test patterns program from here and tried with different settings of blue. I couldn't find lines on any of the sides, left or right and think I must be looking wrong or something. Can you point out a good way to make those lines more visible? Took some macropictures (with a shitty cam without tripod) and all I could see was the pixel pitch and the pixels.... Imageshack refuses pictures over 1.5mb, so I cut out a little patch of the picture to show what I see (settings are 50% blue):
(image)
Its not a sharp image, but I hope you can give me some pointers. If lines are an inherited flaw of some screens or panel types and not a screen defect, I find it important to document this.

It's possible the lines are just a defect with my particular unit. I can see the lines with most colors on the left side of the screen, but they're very faint. The lines are so faint that it's impossible to capture with a camera.

Here's an emulation of what I see (actual image, not a thumbnail):

If you don't see lines in that image, then you won't be able to see what I'm talking about.

Interestingly, when I drag that image to the left side of the screen, the lines in the image either get stronger or completely disappear, depending if I'm on an even or odd row. That confirms the lines are there since the image either doubles or cancels out the lines. If you see the same effect, then your monitor has the lines. Now the problem bothers me even more because I can't see that image properly on this monitor, yet it looks fine on my 20WMGX2.

I hope it's just a defect in my particular unit and not a design flaw. I'm in the process of getting a replacement for the backlight bleeding, so I'll find out soon.

I measured lag around 15ms (one fps @ 60fps), and had no noticeable ghosting / tearing on any of the displays.

Lag (or lack thereof)

That timer is no good. It's a flash timer on a web page. Flash timers are not accurate at all. They don't update often enough to produce an accurate result, nor are they guaranteed to update at a consistent interval. You can see the difference between the previous frame and the current frame on the LCD is 31 ms, which means the timer is not updating often enough. If the timer was accurate, the difference between frames should always be 16 or 17 ms at 60 Hz.

You'd need a timer that updates at least 1000 times per second so when the screen refreshes, the proper number is shown.

I plan to do a lag test, but I need to find an accurate timer. I might have to write my own.

There is definitely more lag on this monitor. I was just dragging windows between this monitor and the 20WMGX2, and I could see this monitor lag slightly behind when dragging a window up and down. That's in addition to being able to feel more lag when moving the mouse.

After reading ToastyX's post, it pretty much rules out me buying two of these monitors, I'm not going to pay £1800 (USD$3500) for monitors with those problems

If you could read what I had to say about any monitor I've tried, you'd probably never buy a monitor. I'm thinking of starting a review site because I tend to notice every little problem, even ones that never get mentioned. For example, the HP L2335 dithers colors, but I've never seen this mentioned anywhere. I tried three different units with different manufacturing dates, and they all had the same dithering. I've gone through so many monitors trying to find a decent monitor that it's turned into a crazy obsession, but I've learned a lot in the process.

I plan to do a very extensive review of this monitor in a few weeks, once I have everything I need.

 

[Chippy]

I don't give a sh.t about the current state of tech, I care about my money and the product that I receive after spending a ton of money for this type of monitor. I expect it to be perfect, not even a tiny tiny less.

We as consumers should stop eating this crap/blabla that manufacturers try to put on us. Dead/stuck pixel/subpixel, backlight bleeding, hum/buzz, etc should be in no way accepted, Nec, Eizo, whatever.

It's as simple as that.

Don't buy one then. That's the only option you have.

But what if you *need* a new display and all of the manufacturers are saying the same thing - that a few dead pixels is acceptable. What are you to do? Struggle on with an old 14" CRT?

A wider color gamut is better if you need to work with a wider gamut in color-aware applications or if you just want more saturated colors, but if you need to work with sRGB, a wider gamut is actually worse. In color-aware applications, sRGB images would have to be corrected to your monitor's color gamut, which means you lose some shades in the process, which also messes up gradients. Outside of color-aware applications, everything will be oversaturated. I'm starting to wonder if I chose the right monitor. This monitor should be capable of being calibrated down to sRGB if needed, but SpectraView doesn't seem to provide such an option. If I could calibrate the monitor to restrict the color gamut down to sRGB when needed, there wouldn't be a problem.

The gamut of a monitor is what it is. But having a wider gamut is not a problem as you describe. If you work only sRGB all that happens is that the monitor is only asked to display a subset of the colours that it can actually display. That's not a problem and no re-mapping has to take place. Its only when colours fall *outside* the monitors gamut that things get re-mapped.

(It is true that there can be some downside to using a wider gamut because with current technology each of the colour channels is represented in only 8 bits and with a very wide gamut this is a little coarse. But if you work only in sRGB I don't think that's relevant.)

Chip

 

[sosrah]

Also in the manual, in color control description, it speaks about a panel native sRGB colour setting.

 

[lcdchaos]

@travbomb :
PLEASE post the serial number range where the hum/buZZ has been fixed (european serials,if there is a difference to the .us ones)!!!
also please post which is the latest hardware revision !

@davidc : cant wait for your report on the hum thing!
how long did this repair take ? and what hardware revision does your screen have ?

anyone here from EUROPE ? how far is NECeurope going to satisfy the customer,when it comes to dead pixels ?
seems for necUS one dead pixel is already enough to xchange the screen,how is it in Europe / any experiences ?

@sosrah : eizo warranty : I checked the Austrian website,there are no such exceptions,its just stating 5 years warranty,thats all !
check yourself (if your german doesnt suck too much ) : http://www.eizo.at/warranty.html
btw,they call this "the carefree exchange service"... carefree.. thats worth something

 

[Tamlin_WSGF]

Hey Ive been to Norway in my college days - great country and everyone has blond hair and blue eyes - a college boy dream. Went all around Europe on the trains...yes I have to say the governments in Europe seem to have better consumer protection laws than the US. The US is all about big business and the almighty dollar and how many dollars you can take from the little guy.

If NEC can do it in Norway and Australia, why not the US? Come on NEC, take a leadership role in this!

Cool! Interrail I assume? I have also been on interrail across Europe. Consumer laws in Europe are great. They should be like this in US as well. If a product is meant to last more then 2 years, it doesn't matter if the company have "2 years warranty", you automatically get 5 years warranty then. If its ment to last less then 2 years and a company gives you 2 years, you only have 2 years warranty. Companies can give you better rights then consumer laws, but not worse. They sometimes give less warranty, but if you contest it, you win even if you have signed for a less warranty. As I said, they can't give you worse conditions, even if you would agree to them yourself...

ToastyX:

I can see the lines in your picture pretty clearly. They look like double scanlines, like a TV with some signal disturbence. I downloaded the picture and dragged it around to different places on the screen. It didn
t change. I put a picture of blue next to yours and it was solid on my screen, while yours had horizontal stripes. I'll see if I manage to get a descent picture of it out of my camera later with both so you can check for yourselves too!
It really is stripes on your screen, so something is definitly wrong there.

 

[b1_]

I would truly love to be able to enjoy mine,and give a glowing review but I am still waiting
on the two 24" Nec's I ordered last Monday.

I can't wait for your review Manny. I think I'm leaning towards the 24 but there appears to be little info on it as I'm sure you're aware. Btw, I like your strategy of buying a backup 24, juuust in case .

 

[davidc]

@travbomb :
PLEASE post the serial number range where the hum/buZZ has been fixed (european serials,if there is a difference to the .us ones)!!!
also please post which is the latest hardware revision !

@davidc : cant wait for your report on the hum thing!
how long did this repair take ? and what hardware revision does your screen have ?

anyone here from EUROPE ? how far is NECeurope going to satisfy the customer,when it comes to dead pixels ?
seems for necUS one dead pixel is already enough to xchange the screen,how is it in Europe / any experiences ?

@sosrah : eizo warranty : I checked the Austrian website,there are no such exceptions,its just stating 5 years warranty,thats all !
check yourself (if your german doesnt suck too much ) : http://www.eizo.at/warranty.html
btw,they call this "the carefree exchange service"... carefree.. thats worth something

Have just installed my repaired 2690 and the high pitched hum is still there. The hum seems to be less affected by the brighness setting. There is no indication of what repairs NEC have actually made - no note or receipt. I have phoned NEC to find out what was done to the display and was told that adjustments were made to the power supply. The customer service person is going to discover a little more detail from the Tech who worked on my display.

I will wait to see what more information is provided but I fear the worst. I suspect that NEC will say that the noise is now within specifications and they do not consider there is a problem, My difficulty is that I don't know if all fully working (repaired or fixed in manufacture) 2690s produce this hum and so cannot say whether my model is defective. I do know that a cheap Dell 17" I was using while the NEC was being repaired was completely silent, and another 15" Liteon I have is completely silent. If I ask for a replacement display - a newer model - will that be any better? If I buy a Dell 27" will that hum - or (idc) a 27" Samsung?

The high pitched hum on the 2690 is not loud but it is audible in a quiet environment and is intrusive if hums bother you. It bothers me.

The 2690 was away with NEC for about 41/2 working days so no complaints from on the speed of repairs.

I'll let you know what more info I get. I am very disappointed that my 2690 is not now silent.

David

 

[sosrah]

http://www.eizo.at/warranty.html[/url]
btw,they call this "the carefree exchange service"... carefree.. thats worth something

You are right,(i used google translation ) there are some differences.

 

[rao]

... I suspect that NEC will say that the noise is now within specifications and they do not consider there is a problem...

this could be very true, since that was the answer for all the 3 units I had in my hands. when I got one with rev. 3A and a 7xx serial I finally gave up. In my opinion, ALL 2690 have a little noise. Only that most people won't hear it or just don't care. It seems, that there has been another noise problem, where the noise has been much louder, and I can imagine, that that has been fixed.

...I am very disappointed that my 2690 is not now silent.

so am I, but I think we just have to live with it.

rao

 

[davidc]

this could be very true, since that was the answer for all the 3 units I had in my hands. when I got one with rev. 3A and a 7xx serial I finally gave up. In my opinion, ALL 2690 have a little noise. Only that most people won't hear it or just don't care. It seems, that there has been another noise problem, where the noise has been much louder, and I can imagine, that that has been fixed.


so am I, but I think we just have to live with it.

rao

I think you're right. It's damn annoying though. Before I bought the 2690 I thought all lcd displays were silent - now I don't know if any of the large ones are. The CRT I had for 4 years before the 2690 was completely silent.

David