NEC LCD2490WUXi Defect or "Feature"?

Discussion in 'Displays' started by IgiVeUp, Jul 19, 2008.

  1. IgiVeUp

    IgiVeUp n00b

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    First of all, hello to the members of this forum. I've been reading for a while, but now I'm in a situation where I'm seeking advice and I hope you can help.

    I got some strange, mostly vertical, streaks on my display. Unfortunately my P&S camera wasn't able to capture this properly, but if you have a close look at the following picture you will notice it. The most visible streaks I marked with a red dot. Move your head from side to side or move the picture for a better view.
    http://forum.planten.de/galerie/d/119627-2/crap.jpg

    --- update:
    this picture should be better:
    http://forum.planten.de/galerie/d/119732-2/crap+II.jpg
    Go upwards from where the mouse pointer is located. (don't worry the finer grid lines - this is just an effect of taking the photo)
    ---

    Can you 2490 users please tell me if you got the same effect on your displays? Is this a defect or a feature of this monitor?


    Info:
    - brand new June '08 Model Rev. 2D, calibrated with included SV
    - same effect with both ColorComp switched on/off
    - same effect on both DVI inputs
    - effect visible on all colors
    - reference monitor running in clone mode is not affected
    - already tried different cables and VGA outputs

    regards
    IgiVeUp
     
  2. Majed

    Majed [H]Lite

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    Yeah,
    I can see it if i use the regular photoview program instead of seeing it inside the browser.
    i think it's no way this is a Feature!

    I have SV 2690 btw.
     
  3. Biges

    Biges [H]ard|Gawd

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    Good idea to post a photo :)
    If it is what I see, then you should contact the NEC tech support.
     
  4. 10e

    10e 2[H]4U

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    Yeah there is definitely something funny with that photo. It seems like a strong backlight inconsistency.

    NEC may recommend you run the monitor at 100% brightness for a bit of time, but I would call them up and see what they think.

    My 2690 doesn't do anything like that especially with blue background.
     
  5. IgiVeUp

    IgiVeUp n00b

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    Thank you people for having a look at the photo.
    This is pretty frustrating as it took me a lot of effort, time and $$ to get it shiped overseas.

    btw no 2490 users around?
     
  6. TechStuey05

    TechStuey05 Gawd

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    I own an Nec 2490 and do not notice any defect like your photo showed.
     
  7. Biges

    Biges [H]ard|Gawd

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    Where are you from, if I may ask?
    I'm from Europe, so no other choice than to buy 2690, no 2490 here.
     
  8. PAo_ReVoLT

    PAo_ReVoLT [H]ard|Gawd

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    i had 2 2490s non of them like that (is the spiral thingy you are talking about?)
     
  9. IgiVeUp

    IgiVeUp n00b

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    I'm from Europe too, so I got it shiped from the states



    No. Try your photo viewer application to watch it in fullscreen instead of using your browser.
     
  10. Biges

    Biges [H]ard|Gawd

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    I which I was brave enough to do what you did. But in the end, I'm happy with that 1,5" inch extra. Anyway, depending in which country you actually live, I think local NEC may be willing to give you a helping hand. They are one company after all.
     
  11. IgiVeUp

    IgiVeUp n00b

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    This product is highly recommended almost everywhere, so it wasn't a tough decission for me. But right now I feel a bit brave :confused:
    Currently I am in contact with local & US support as well as my reseller. I hope I can get a replacement without too much hassle.

    I would have gone for a 2690 too. But currently I have little use for a wide gamut display. It is a sad story NEC Europe doesn't sell the little WUXi.
     
  12. IgiVeUp

    IgiVeUp n00b

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    added better photo - see post #1
     
  13. visualguy

    visualguy Limp Gawd

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  14. IgiVeUp

    IgiVeUp n00b

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    Thank you very much for this information visualguy. Yeah, this looks pretty familiar to me. It's not that bad here though.

    I'll buy you all a virtual drink if I get the same service
     
  15. chubby bunny

    chubby bunny Limp Gawd

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    Just figured I'd be the 100th person to let you know that I'm able to see it :D Hopefully everything works out for you man.
     
  16. IgiVeUp

    IgiVeUp n00b

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    Thanks for support chubby.