So you're okay with private businesses scamming the shit out of the Deaf just because you think that the courts shouldn't do it? So you're fine with contractual obligations that declares you must forfeit your life pending the failure of something you agreed to? Absurd argument right? No, it isn't and the courts should always have access even down to private institutions.While I can sympathize with the deaf I don't believe that the courts should be able to tell a private company (privately held, not tax payer funded) how to run their business.
If Netflix doesn't want to do subtitles then there is nothing anyone should be able to do about that. You choose to pay for their service. Don't like the service? Don't subscribe. Easy as that.