MSI 8800GT $208 @ Dell.com

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At this time, nothing yet. C'mon, it better ship by the time I get home (2pm). I'm feeling pessimistic :(

edit: as of 9am EST, nothing yet. back to studying lol
 
Ship date 12-10-2007
est delivery 12-11-2007

I paid extra for next day air, they better deliver!
 
9:05AM , Central Standard Time.

Status: Not Shipped
Estimated Ship Date: 12/10/07

No change in the status quo... :(
 
Just got off the line with them and here she blows. I am sorry I wasted my time with this whole debacle.

10:12:05 AM System You are now being connected to an agent. Thank you for using Dell Chat
10:12:05 AM System Connected with Nisha Bhaskaran
10:12:10 AM Nisha Bhaskaran Thank you for contacting Dell Customer Service Chat. My name is Nisha. How may I help you?
10:12:15 AM Nisha Bhaskaran Hi Mega Pimp.
10:12:45 AM Mega Pimp hi
10:13:11 AM Mega Pimp I want to know if I can cancel my order of the following number 93*******
10:14:25 AM Nisha Bhaskaran I appreciate the opportunity to assist you.
10:14:25 AM Nisha Bhaskaran Please verify the complete name as it appears on the records along with your alternate phone number and the best time to contact you.
10:14:55 AM Mega Pimp Mr. Mega Pimp
10:15:07 AM Nisha Bhaskaran Thank you for the verification.
10:15:13 AM Nisha Bhaskaran Is ********@hotmail.com your current e-mail address?
10:15:14 AM Mega Pimp 770-***-**** best and only current contact number
10:15:20 AM Mega Pimp yes
10:15:55 AM Nisha Bhaskaran Thank you for the information.
10:16:05 AM Nisha Bhaskaran Yes, you can cancel the order.
10:16:10 AM Nisha Bhaskaran I will be glad to assist you with the issue; however could you please let me know why you wish to cancel the order?
10:16:57 AM Mega Pimp taking way to long to fill the order....i do not understand why it is taking so long. It was ordered two weeks ago
10:17:45 AM Nisha Bhaskaran As per the latest update your order is estimated to be shipped out on or before: 12/19/07.
10:18:25 AM Nisha Bhaskaran Due to large number of orders placed we are currently facing a shortage.
10:19:39 AM Mega Pimp I think that there should have been notice to the customer that the item was out of stock instead I have been told nothing at all.......so please just cancel it
10:21:00 AM Nisha Bhaskaran We are extremely sorry for the inconvenience caused to you.
10:21:25 AM Nisha Bhaskaran I have forwarded a request to cancel the order.
10:21:25 AM Nisha Bhaskaran It will be cancelled within 24-48 hours.
10:21:35 AM Nisha Bhaskaran Your account will be refreshed within 48-72 hours
10:21:35 AM Nisha Bhaskaran . You will be able to view the updated information on your online account within 24-48 hours.
10:21:58 AM Mega Pimp ok thank you very much
10:22:15 AM Nisha Bhaskaran You are welcome,
10:22:17 AM Nisha Bhaskaran Are you satisfied with the level of services provided during the chat session?
10:22:23 AM Mega Pimp Syes
10:23:15 AM Nisha Bhaskaran Is there anything else I can assist you with?
10:23:27 AM Mega Pimp no thank you hav a nice day
10:24:05 AM Nisha Bhaskaran Thank you for using Dell Customer Service chat to resolve your issue today. blah blah blah blah
Click to expand...
 
Est. Ship Date: 12/10/2007
Est. Delivery Date: 12/12/2007
Carrier: Not Shipped
Tracking Number: Not Shipped


As of 10:00am CST 12/10/2007
 
No change yet for me either.

Still, I am not cancelling because I can't find this card anywhere else for a decent price anyway.
 
NowhereMan said:
No change yet for me either.

Still, I am not cancelling because I can't find this card anywhere else for a decent price anyway.
Click to expand...

+1. Got a pair of them on order, 12/12 est. ship date. After Uncle Sam's cut, etc. they came out to $216.88/ea. I'm going to still wait a little longer, as I don't think there is going to be a comparable price in the next few weeks. If there is, I might cancel this order. My 7950GX2 is getting me by fine, so I'm not in too much of a hurry. :)
 
Ready for the latest?

Dell Chat said:
11:17:29 AM Chris i'm concerned about the status of my order

11:26:22 AM Kumar Singh Chris, I have checked the records and I regret to inform you that your order was supposed to get shipped out today but since the item is not in stock it could not be shipped.
11:26:42 AM Kumar Singh The item is backordered and is expected to be in stock within 10 days.
11:28:24 AM Chris will it be in stock to fulfil my order?
11:28:28 AM Chris or others ahead of me
11:29:07 AM Kumar Singh I apologize but your order has been kept on priority basis as soon as it is in stock will be shipped to you.
11:29:12 AM Kumar Singh I can see that you have selected 3-5 business days as the method of shipping. I will take my managers approval and upgrade this shipping to next business day. This upgrade costs $75.00 approximately.
11:29:29 AM Kumar Singh I am upgrading the shipping for free.
11:30:15 AM Chris my shipping method was upgraded previously by a dell representative
11:30:21 AM Kumar Singh Are you satisfied with the level of services provided during the chat session?
11:30:38 AM Chris however i appreciate you re-upgrading it.
11:30:52 AM Kumar Singh Thank you.
11:30:52 AM Kumar Singh Is there anything else I may assist you with?
11:31:02 AM Chris yes
11:31:16 AM Chris you said that my order was kept on a priority basis
11:31:25 AM Kumar Singh Yes.
11:31:28 AM Chris what differentiates my order with others?
11:31:42 AM Chris is there a date that sets it apart ?
11:32:07 AM Kumar Singh Yes, you are right.
11:32:26 AM Chris can you tell me that date?
11:32:27 AM Kumar Singh Since you order was placed on 11/24/2007.
11:33:07 AM Kumar Singh Is there anything else I may assist you with?
11:33:29 AM Chris what was the cut-off date for priority status?
11:35:07 AM Kumar Singh Actually we calculate the number of days and then depending on the customers who has been waiting long we ship the products.
11:35:42 AM Kumar Singh Now, any body who placed the order after 11/24/2007 for the same item will receive the item after you .
11:36:07 AM Kumar Singh It's like first come first serve.
11:36:21 AM Chris of course
11:36:31 AM Kumar Singh Is there anything else I may assist you with?
11:36:32 AM Chris do you know if there are many people ahead of me?
11:37:12 AM Kumar Singh No, there are not.
11:37:42 AM Kumar Singh All orders for this item till 11/22/2007 were shipped.
11:37:57 AM Chris Excellent! now THAT is a golden nugget of information
11:38:17 AM Kumar Singh So you can say that you ordered on the second day.
Click to expand...


cliff notes:
Estimated Ship Date: 12/10, now backorderd for up to 10 more days
Dell Rep upgraded shipping method to Next Busines Day, AGAIN
All orders up to 11/22 have shipped.
 
I chatted online with a representative. She said they're back ordered. Chances are we're going to have to wait another 10 days if not more. I'm not holding my breath. I ordered an Inno3D card for $274. I haven't canceled my DELL order since I don't know if this site is going to pull a DELL as well. :mad:

If I end up getting both somehow I'll sell one on eBay for profit or keep it for SLI.
 
so...did anyone who ordered the XFX card get theirs shipped too? I wonder if there was a similar delay or back order of these cards too. I know about the 6+ shipping time on the card right now. But when I ordered it, it was scheduled to ship tomorrow.
 
I ordered on 11/24, and it says est. 12/10. Not cancelling it but can wait.

UPDATE: Just got email from Dell - order delayed, est ship 12-17-07.


( :( Oh why did I unchecked Fry's order for $229 eVGA only to find it OOS just hours later?? )
 
just chatted with dell. order on the 28th.

2/10/2007 12:42:42PM Session Started with Agent (Chauhan Shivani)
12/10/2007 12:42:46PM Agent (Chauhan Shivani): "Thank you for contacting Dell Customer Service Chat. My name is Shivani Chauhan.How may I help you ?"
12/10/2007 12:43:09PM me: "im wanting to check my order status"
12/10/2007 12:43:17PM Agent (Chauhan Shivani): "I surely will be glad to assist you with the issue."
12/10/2007 12:43:24PM Agent (Chauhan Shivani): "Please verify the complete name as it appears on the account ."
12/10/2007 12:43:31PM me: "everywhre i look on forums it says that my 8800gt wont be shipped at the time it says"
12/10/2007 12:43:34PM me: "my name"
12/10/2007 12:43:59PM Agent (Chauhan Shivani): "I apologize for any inconvenience or frustration this matter caused. We value you as our customer and your satisfaction is very important to Dell."
12/10/2007 12:44:18PM Agent (Chauhan Shivani): "I will be checking the details for you."
12/10/2007 12:44:43PM Agent (Chauhan Shivani): "Thank you."
12/10/2007 12:45:05PM Agent (Chauhan Shivani): "Is [email protected] your current e-mail address?"
12/10/2007 12:45:19PM me: "yes"
12/10/2007 12:45:25PM Agent (Chauhan Shivani): "Thank you."
12/10/2007 12:45:47PM Agent (Chauhan Shivani): "I have your phone number on the account as 1-800-dell-sucks. Is that correct?"
12/10/2007 12:45:57PM me: "yes"
12/10/2007 12:46:45PM Agent (Chauhan Shivani): "Do you have an alternate number? What is the best time to call you on the number?"
12/10/2007 12:47:05PM me: "you dont need to call me, we are talking on here"
12/10/2007 12:47:26PM Agent (Chauhan Shivani): "Thank you for the information."
12/10/2007 12:48:41PM Agent (Chauhan Shivani): "I have checked the details for you and found that your order for the GEFORCE 8800GT PCIE 512MB is back order and the order is not available the middle of the next month."
12/10/2007 12:49:12PM me: "please cancel that then"
12/10/2007 12:49:48PM Agent (Chauhan Shivani): "I am sorry to know that you want to cancel your order, however, I will surely check on the option of canceling your order at the current stage."
12/10/2007 12:52:30PM Agent (Chauhan Shivani): "The order has been cancelled. The money will be credited to the credit card in 48-72 hours."
12/10/2007 12:52:39PM me: "thanks"
12/10/2007 12:52:57PM Agent (Chauhan Shivani): "Are you satisfied with the level of services provided during the chat session?"
12/10/2007 12:53:28PM Session Ended
 
At Dell, our customers are our top priority and we regret when we are unable to ship our products by the original estimate provided. Although we anticipated being able to ship your order sooner, we are experiencing an unexpected delay and have adjusted the estimated ship date as reflected below (see Revised Estimated Ship Date). We value your business and appreciate your patience.

What's Next? When your order ships, you will receive an Order Shipped email that will allow you to easily track your package(s). At any time you may click on the Order Status bar below to view the current status of your order.
Click to expand...

(Pushed back 7 days.)
Revised Est. Ship Date 12/17/2007
 
This is serious bullshit, my order has been pushed back till the 19th...great service dell...
 
yeah i got the order delayed email to. now says 12/17 . I ordered on the 24th as well.
 
Have any of you considered the possibility that Dell was promised sufficient 8800GTs from MSI by 12/10, but MSI failed to provide said 8800GTs?

Make sure you're blaming the right company here.
 
Same here. 12/10 -> 12/17 for my 2 MSIs ordered 11/24 ~9PM

[posts of hundreds weeping]

But I will wait rather than pay $200 more. Time to whine for next day air
 
Just got this email:

ohnoeswd4.jpg


I ordered at 10 p.m. EST on 11/24. Order was processed on 11/25.
 
kumquat said:
Have any of you considered the possibility that Dell was promised sufficient 8800GTs from MSI by 12/10, but MSI failed to provide said 8800GTs?

Make sure you're blaming the right company here.
Click to expand...

Then MSI sucks. Well Dell still sucks.

17th here aswell.
 
Mine was delayed to the 19th.


We need to get together and order a bunch of a distributor ourselves. Only way to get a cheap one.
 
I chatted with a Dell person and he said that it would probably be shipped on the 12th but I also got the email for the 17th. I ordered pretty early on 11/24/2007 (before the deal was posted here at least) so I am hopeful.
 
2 weeks is typ enough time to build + test thousands of cards..

I wonder if the delay is related to the fan control problems or some other technical issue

Or, if vendors have a huge stash but are keeping supply low + prices high until after christmas
 
kumquat said:
So any retailer to accepts backorders or preorders sucks?
Click to expand...

ALL of their 8800GT orders have been "delayed" as such, not just MSI.

I just don't believe that is likely because then they wouldn't be able to sell full systems with such card, but guess what? They do!

What is more likely is that they messed up on their site and now are delaying orders on purpose to see how many cancel.
 
WildMonkey said:
ALL of their 8800GT orders have been "delayed" as such, not just MSI.

I just don't believe that is likely because then they wouldn't be able to sell full systems with such card, but guess what? They do!

What is more likely is that they messed up on their site and now are delaying orders on purpose to see how many cancel.
Click to expand...

... It's not like the assembly line guys are ripping open MSI and XFX 8800GT retail packages and shoving them in PCs.

MSI and XFX probably heavily prioritize the OEM shipments to Dell and others, which could be part of the reason they are totally failing to ship the retail parts.
 
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