“Microsoft Should Pay Compensation For User Upgrade Woes”

Megalith

Megalith

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A consumer rights group based out of the UK thinks that people deserve money from Microsoft due to all of the problems that the Windows 10 upgrade has caused. Sometimes I feel like I’m the only guy who ran into absolutely no issues.

The group said some respondents had paid technicians to repair problems that appeared after the Windows 10 upgrade, which in some cases took place despite users declining Microsoft's upgrade notifications. Which? members complained of being "nagged" by Microsoft alerts to install the update. "Which? is shining a light on the problem and calling on Microsoft to improve its customer service and repair and compensate its customers where appropriate," it said.
 
Azphira said:
Compensate them by refunding 20% on what they spent on Windows 10. ;)
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As much as people want to treat this as a joke, there really should be some compensation to those who got the upgrade. Yes it's free, but if you didn't want it...
 
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I upgraded 5 PCs (including laptops). The 4 I'd reinstalled Windows 7 or 8 myself from scratch previously, upgraded fine. My brother's off-the-shelf pc had a nightmare of a time upgrading. I finally got it registered with the upgrade and then ... installed again from scratch, issues gone. I think most of the problems came from bloatware installed by pc manufacturers... from my anecdotal experience. ^.^
 
upgraded well over 100 PCs (my 5, the rest at work) and only 1 machine gave an issue.... And it was pretty much because I knew it needed to be wiped for a while and was lazy about it.

all the complaints and hate at work was pretty much because they hate change and couldn't comprehend why anyone should bother with windows 10.
 
No problem here. Most issues I have heard of are the typical upgrade issues, really old software and devices have issues. I think the real issue is this is probably the first time the average person has ever once upgraded a windows machine. We are the exception, the other 90% of the world upgrades when they buy a new computer.
 
Well shit there ya go for democracy! A bunch of tech savvy people have no problem with Windows 10, hence a frivolous idea!
 
Windows 10 upgrade was perfectly fine for me. It was the anniversary upgrade I had growing pains with, mainly with programs that wouldn't run right until reinstall.
 
The only issue I ran into after upgrading was that my PC will not stay in Sleep mode or Hibernate. If it's put into either of those it will come back on. Sleep I can understand because I've had problems with Sleep and other PCs before. But I've never had one come out of Hibernation by itself before.

It also has trouble updating for some reason. I had to force it to do the Anniversary update.
 
I would like to thank Microsoft for this release, because without it I would not have heard from some of my customers for service calls. I hope they continue this tradition every 2 years as I can always use some extra money to give to the IRS and the missile factory.:sneaky:
 
Dual booted Win10. Installed fine. Runs fine.

Skyrim refuses to work under it. Even on a fresh vanilla install. I've tried just about every fix, workaround, compatability mode, and voodoo ritual you can name. Still crashes to desktop at startup.

Runs perfectly under win7.
 
Win 10 itself caused no issues for me, neither was I nagged about it when I had Win 7 (Enterprise version has its perks), it's the AU that broke a couple of things for me (hardware/driver related issues), so I rolled back and it's back in working condition for me.

Gonna have to find the root cause of the hardware issue though.
 
Been running Windows 10 since the preview release.

Absolutely 0 problems upgrading except for a couple machines I did that I knew needed to be wiped because they were already having issues with 7. They just took a long while... overnight.

I've put Windows 10 on probably 15 non-work machines and at work we are only putting Windows 10 on any reimaged and new machines.
 
Only issue i found is that win10 constantly reads/writes to the hard drive upon bootup for like 10-15 minutes, with an ssd there's no issue but with a mechanical it makes the os unusable.
 
Had multiple issues with various machines with W10. Mainly driver and software issues.
 
I didn't have any issues with any of the ten family and personal machines I upgraded to Win 10. My older sister did have issues with her laptop, but I think that was mainly because it was 7 years old and only a 3 core CPU with 4GB of memory.

I did, however, have issues with the anniversary edition upgrade on three machines. One had Edge quit working, one had all games from a certain manufacturer quit working, and one is hanging on the first boot of the day, every single time, only to boot normally once it is restarted after that first boot. I've only fixed one of them so far.
 
dgingeri said:
I didn't have any issues with any of the ten family and personal machines I upgraded to Win 10. My older sister did have issues with her laptop, but I think that was mainly because it was 7 years old and only a 3 core CPU with 4GB of memory.

I did, however, have issues with the anniversary edition upgrade on three machines. One had Edge quit working, one had all games from a certain manufacturer quit working, and one is hanging on the first boot of the day, every single time, only to boot normally once it is restarted after that first boot. I've only fixed one of them so far.
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I did run into an issue with all Sega games not working right. Had to run the configuration tool make a change to save and change back and the games would run perfectly after that. It was a weird one.
 
SamuraiInBlack said:
Dual booted Win10. Installed fine. Runs fine.

Skyrim refuses to work under it. Even on a fresh vanilla install. I've tried just about every fix, workaround, compatability mode, and voodoo ritual you can name. Still crashes to desktop at startup.

Runs perfectly under win7.
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Anniversary update breaks dx9 iirc. If you reinstall don't run the ann update?
 
SamuraiInBlack said:
Dual booted Win10. Installed fine. Runs fine.

Skyrim refuses to work under it. Even on a fresh vanilla install. I've tried just about every fix, workaround, compatability mode, and voodoo ritual you can name. Still crashes to desktop at startup.

Runs perfectly under win7.
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Win10 AU updated WDDM to 2.1. If your video card driver is also a WDDM 2.1 driver, Fallout 3, Fallout New Vegas and Skyrim won't launch. Nvidia updated their drivers to WDDM 2.1 starting with 372.xx, has looked into it and found it to be not their problem. It affects AMD's WDDM 2.1 drivers as well. If you have Nvidia drivers on Win10 AU, rolling back to before 369.xx or earlier should fix it; I don't know which version of AMD drivers started using WDDM 2.1. See this thread.
 
Win 10 got installed. That was my issue. Went to 8.1 Enterprise. No more issues
 
sfsuphysics said:
Well shit there ya go for democracy! A bunch of tech savvy people have no problem with Windows 10, hence a frivolous idea!
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It really isn't tech savy vs average. The real question is this, Is Microsoft responsible 100% for any issues that people have to the point that they should have to pay any and all IT charges that everyone in the world has had as a result of upgrading to a newer version of windows? Which in order to be true means that Microsoft purposely did something that caused everyone to have to get their computer fixed or broke the way that everything worked between windows releases. The fact that people have been able to upgrade to windows 10 without the everything breaking means that at its base windows 10 is fine, it doesn't break your computer, it doesn't do anything to Windows itself. So were does that leave the issue? That leaves said issues with the end user, what exactly is breaking or not working after the upgrade? I personally had a talk with somebody at a family reunion yesterday who was talking about after he upgraded his law office to windows 10 from 8.1 that he had to have a friend help him as suddenly his old printer no longer worked till they upgraded the printer drivers, he also had trouble with Quick Books and Dragon naturally speaking until he installed windows 10 patches. My guess is the type of issues that most people had, are those the fault of Microsoft? As I stated above, the real issue is that this is probably the first time that most home users have upgraded Windows in the history of Windows. As has been said on here over the years, people upgrade Windows when they buy new computers they are going out and buying the upgrade versions. So due to that, the average person doesn't know that when you get a new version of windows you need to patch software and upgrade drivers. Legally should Microsoft forced you to click something saying that you understand that you need to go do that? That is what this comes down to, is there something different between the upgrade to Windows 10 that is different than any other upgrade that makes Microsoft fully responsible for the world's IT cost of upgrading to windows 10.
 
I got to experience pretty much every issue. Most common ones are start button not working at all or explorer being broken after upgrading, blank screening and flickering usually caused from god forbid having a antivirus installed upon upgrade. Not to mention internet browsers and programs being reset to Microsoft 'preferred' ones after upgrade even if you tell it not too and also after every fucking service pack as well just to add to the confusion for the tech illiterate not being able to find their bookmarks.

After the abhorrent and scummy tactics to get people install the adware infested windows 10 with annoying popups and the fact the vast majority never wanted the upgrade in the first place and were having these problems. I'm 100% for these people getting compensation from Microsoft.
 
Oh yeah, I did have the Start button to disappear. I had to restart with the keyboard using Tab and Enter.
 
The idea is that when you upgrade Microsoft makes sure you can without any problem , why else would you have such a function and this is rather unsettling for many where you "hope" everything is all right but as soon as it is done it is not.

Whatever people in here tend to think of as a problem (bloatware or god know what) then Microsoft should not install their upgrades on a system which requires attention from a specialist. But you guessed it Microsoft really does not care about this one way or another.

If your operating system functions around an automatic upgrade feature it should work for you and not against you. Hence the word upgrade , not holy hand grenade ...
 
I have upgraded 5 pc's here at home 1 went flawlessly, 1 I had to delete the network drivers and let them reinstall before it would connect to the internet, 1 will not activate, 1 will not complete the upgrade although it is exactly the same build as the first one that went flawlessly, the last one is an old asus G73J that will not connect to the internet, start button disappears and to many other problems that it just went back to Win 7.

As much as I like Win 10 it has been a bit of a pain in the buttox.
 
I think they should pay compensation for placing the nagware ad that I couldn't get rid of without wasting my valuable time and requiring me to edit the register. Negative selling is illegal in parts of the world, i e, that you have to take action to avoid buying. Of course Microsoft got away with it by offering the software for free. Then it wasn't selling... It was still a waste of a lot of people's time trying to shut up the ad. So much for the "productivity tool" company.
 
I took two of three home built systems through the upgrade without issue. The third one I just clean installed and entered the 7 key. I rode out several upgrades with friends and family "just in case." No issues with mine but driver issues did crop up here and there on others. Also if the pc was hosed software wise before you tried to upgrade.. They seem to be the nightmare boxes. Back up what you need and clean install. You know like we did with all the other windows versions. I agree that the nagging upgrade app was dirty pool though.
 
Not one verifiable example of win 10 ever auto installing without the user causing it. Plenty of examples of user ignorance and MS doing shady things with the nag prompt. That however doesn't make MS financially responsible because people in 2016 still can't figure out how to slow down and read.
 
I bet these people would like to be compensated.

if-you-were-waiting-for-a-sign-this-is-it-get-windows-10-billboard.jpg
 
Other than having to do some google to aid in the fight to keep it off some systems, it has not been too horrible.
Keeping the addresses MS uses for their spyware and cloud storage blacklisted will likely be an ongoing battle.

Not sure if they will keep trying to be fair. The number of people that actually try to lock out the built in spyware portions of the OS are prolly fairly few.
 
So far we've upgaded over 400 pcs/laptops/surface (and counting), only 2 laptops had issues that were easily solved. (and it was a problem they were carrying from windows 7)
 
I had one issue with my DVR box and that was the ATI driver was way too old, Tracked it down in some logs after a bit and boom upgrade successful, newer MS video driver installed.

I think people just like to complain sometimes. (TO be honest they feel wronged and are voicing their concern but I think they are slightly out of touch) My work computer is a Dell OEM key and such I got the win7 update to win10 notices. While they were noticeable they were terrible and after the free period expired I didn't hear about it again.
 
I didn't notice any problems until the AU update. I can't get one of my older games to open (Call of Duty 2). I noticed an earlier post referring a problem with directx 9, that could have something to do with it. And I get some kind of memory problem notification on shutdown (may be a conflict with some of my hw or software). The memory checks out fine. I hope things will get ironed out with time. Overall though I like the system.
 
Nope, you are not alone. 4 different systems of varying vintages, all upgraded fine. 3 from Windows 8.1 and one from Win 7. 3 of them now have the Win 10 Anniversary Update and I have had no problems with that either, all installed applications, which include the standard Office plus games and specialty apps for model railroading and electronic design, have thus far all worked just fine after the updates.
 
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