memtest results

[hickeybaski]

Ok, so I have been having problems with my comp crashing, so I started doing tests starting with memtest (latest version)

On 9 passes I have received 2 errors. The readouts are (the each line under the title is a seperate error line)

TST
4
4

Pass
0
7

Failing Address
00018b91424
00033371138

395.0MB
819.0MB

Good
a1765402
af8bea02

Bad
a1765502
bf8bea02

Error Bits
00000100
10000000

Count
1
2

Channel
-
-

So do I need to RMA my memory - is this normal??

 

[Mike Clements]

Can you post your complete system spex and ALL bios settings you have made for RAM, CPU, and voltages? And, can you state why you are running Memtest?

 

[larrymoencurly]

Even one bad bit is too many.

 

[Mike Clements]

Even one bad bit is too many.

True but, Memtest is not foolproof. Therefore, more information is needed to properly give assistance.

 

[Potatocodone]

Best to go make an RMA.

I think pretty much all memory manufactures are lifetime warranty?

 

[Mike Clements]

Best to go make an RMA.

I think pretty much all memory manufactures are lifetime warranty?

What if the problem is not the memory? Then the user sits with no system for a week or 2, reinstalls the replacement part, and then starts this troubleshooting process all over again.

As noted, more info is needed and troubleshooting is a good idea. It can save a LOT of time and money in the long run.

 

[Impulse]

Best to go make an RMA. I think pretty much all memory manufactures are lifetime warranty?

Hardly, most of the enthusiast-preferred brands do though, but many of them also sell run-of-the-mill non-premium DIMMs that don't have lifetime warranties, a value line or whatever. Either way, as already stated, just because Memtest errored out doesn't mean there's a problem. Without knowing the timings and configuration there's no way of knowing if the issue is really the RAM at all. Did he manually configure voltage/timings? Maybe the mobo defaults are wrong (it doesn't always read the on-board defaults properly), etc.