For Christmas for I was given the MX Duo. I installed it just like it says in the instructions but nothing worked. Since then, I've figured out that the mouse will work as long as the keyboard is not plugged in. If the keyboard is plugged in, neither the keyboard nor mouse works. This is true for both PS/2 and for USB. Is there something I'm missing or is something defective? Batteries in both are new and there's not a distance problem with the receiver.
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Logitech MXDuo Keyboard Problem
- Thread starter Emmo213
- Start date
well, it's not quite a combination, so just for clarification, I'll rule out any misconfiguration. . .
The USB cable with the power cable plugged into it goes into a USB port, and that's it.
You have to follow the instructions and hit the connect button on both devices and the base in the order that it tells you to do so.
That's all I can really think of that could go wrong and cause that problem -- otherwise, a tech support call or forum post is needed
