Riptide_NVN said:But that doesn't seem to be a rational explanation. You're basically saying because of bad luck they got one display right after another like that? No offense but I am finding that whole situation very difficult to accept.
BTW I install Dell's where I work.
No the entire campus had a slow upgrade over the past couple of years. Each department got 1-2 computers at a time, so this is spread out over the 2 years. Since you install computer too, you know that the users will complain if there is even a single stuck/bad pixel. We have had only a few of them gain bad pixels over time, in my experiance it has been either right away or not at all.
I have only gotten one bad "batch" of LCDs from Gateway. After opening 5 LCDs with bad pixels from an order of 30, we sent the whole order back. Actually that is one of the reasons we moved to Dell.
I have personally had 8 LCDs over time. Only 2 of them had any problems, and that was having a dim sub-pixel (red on both) and you could only see that when you let it run on a solid red backround and searched the screen looking for defects. I have no reason to lie about this, and if any of them had even 1 bad pixel; I would lie my way to getting a replacement.
I think that you are overexagerating the problem. Over 50% at work? I don't know of any company that would find this acceptable.