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IT Resume Thread

Congrats on the offer.

I was half tempted to remove Sarbanes-Oxley since it is not "directly" an IT law, but since IT is pretty much required for compliance perhaps I should leave it in.

Good feed back...

So any idea if submitting a resume online, if I should still include a cover letter?
 
Well, I just like to thank those few who gave me a little guidance in this thread - as I just got off the phone with the CIO of Woodforest Ntl. Bank and was offered a Tier 2 field network tech. position, servicing the DFW area.

You guys rule. :cool:
 
Always send a cover letter. Can't hurt.

For those interested, this resume is what got me my Software Engineer job. This is a real step up for me, from what I was doing before.

Honestly, I thought making it long and all that would be *bad*. It seemed to contradict my initial instincts. But I am still getting a couple of calls a day, even from people just finding me on Monster or whatever. This applies equally from Software as well as Sys Admin jobs. I did apply for sys admin jobs (since I have experience and am qualified), even though I wanted a developer job. I think most of you on here seem to be geared towards sys admin stuff anyway.

Now I just gotta finish packing up my apartment in North Carolina...my new job is a mile and a half from the White House.
 
Any CIO or CTO types in here? There's gotta be at least one. Ok, how about CIO or CTO wannabes on their way up the chain???? I've got a question.

I'm on a pathway to a new career I chose for my love of computers. My BS was in Management Science years ago, became a helicoper pilot in the Marine Corps and worked almost exclusively in Operations for almost 5 years. Medically retired, and I am now going to school full-time (in the fall, taking to summer classes right now) for a DUAL Master's degree progam: Master of Science in Information Technology (MSIT) and an MBA, with a management emphasis (probably). Other emphasis' include marketing, finance, real estate, and (I think) global strategy.

Anyhow, my goal is to one day.........be a network anchor (cheap Anchorman reference...sorry :p ) is to be a CTO or CIO of a large corporation. I already have leadership and department head skills from my military time. I have no current IT experience whatsover.

Since 99.9% of my classes will be in the evenings to cater to the majority of part-time MBA students, I will have days free to work somewhere as either an intern, or a low-paying position. The fall will be my first full-time experience since my undergrad days of 9+ years ago. That being said, I will not work my first semester. But after that, I am game.

I need to know what kind of job(s) I should take to accumulate some IT experience that will help me on the path to CIO/CTO. I'm fairly certain the leadership and operational management experience I attained while in the Marine Corps, plus two Master's Degrees in my hand, will surely benefit me. All that is fine and dandy, but I have no experience other than the "enthusiast" activities I have engaged in over the years with building, tweaking, overclocking my own machine, and building and troubleshooting countless other machines for friends and family. That won't get me very far.

Timeline I'm looking at is roughly two years in the program. After that it's resume city. Any ideas???? I can use both campus resources and the VA's placement sources to help me find something. I just need to know what, in particular, would serve as good quality experience that will help me reach my goal.

Thanks
 
Heres my rez. Any advice would be greatly welcomed and appreciated.

A+ Certified Computer Technician | Hardware/Software Analyst | Technical Support Specialist

An information technology professional that is highly motivated. Seven years of extensive experience in repair, diagnosis and support of information systems. In depth knowledge of hardware/software repair, diagnosis, optimization, troubleshooting and customer support. Possesses vigorous technical knowledge with years of “hands on” experience. Proven ability to work efficiently in a high volume environment. Established record for diagnosing complex problems, and efficiently delivering effective response.

Education/Certifications

Associate Degree in Specialized Business
Major: Computer Information Management
Computer Tech, Fairmont, WV, 1998, GPA: 4.0/4.0
CompTIA A+ Certified, 2003

Computer Training

Hardware:
PC hardware devices, Network routers, hubs, cabling, file servers, workstations, backup devices, as well as installation, troubleshooting, and repair of all of the above.

Software:
Windows 3.x, Photoshop, Roxio Easy CD Creator, Internet Explorer, Outlook Express, SiSoft Sandra, Mozilla Firefox, Ad-Aware, Spybot, HijackThis, CWShredder, WinRAR, WinZip, Netscape, Microsoft Office, AVG Antivirus, and Norton Antivirus.

Operating Systems:
Trained in MS-DOS, Linux, SCO, and Sun Unix, Windows 95, Windows 98, Windows NT, Windows ME, Windows 2000, and Windows XP.

Networking:
Novell NetWare, Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, and Windows XP as well as basic network topologies and protocols.

Languages:
Turbo C, Turbo C++, Turbo Pascal, FoxPro, Visual Basic, HTML, JavaScript, Ada, CoBOL, and Assembler.

Communications Training:
Received education in Business Communications, Advanced Communications, Business Law, Business Psychology, and Human Relations.

Career Experience

Elmo’s Cyber Café 3/22/98-Present:
Gained invaluable knowledge in the area of hardware, software, networking and troubleshooting. Tasks included network design and installation, upgrades, repairs, building, and installation of software on new systems. Secondary tasks also included telephone support, sales, and marketing. Promoted to head technician 2/13/00.

International Brotherhood of Electrical Workers 1998:
Networking Internship. This entailed basic network repair, and upkeep. Tasks included defragging of network drives, checking cabling and hubs, as well as teaching network users to maintain their network.

Davis-Lynch Glass Company of Morgantown 1998:
Networking Internship. Tasks included wiring, layout, hub placement, and installation of network cards into two local workstations. Acquired valuable knowledge of basic network installation.

Computer Tech of Fairmont 1997:
Assistant Instructor. Tasks included basic to advanced assistance of students. This entailed basic question-and-answer periods.

Computer Tech of Fairmont 1997:
Software Internship. Acquired valuable knowledge about advanced troubleshooting, repair, and efficient network administration. Responsibilities included supervising/administrating of three local area networks, which entailed user management, security, as well as maintenance and upkeep.

1995-Present:
Design web pages as source of tertiary income. Gained knowledge and experiences in the languages of HTML and JavaScript.

1994-Present:
Performed PC troubleshooting as source of secondary income. Performed simple to advanced tasks for home users. Gained valuable experience in the realm of deduction and repair.

Again Thank You :)

 
microcosm13 said:
Heres my rez. Any advice would be greatly welcomed and appreciated.
Click to expand...

Here's my advice, as always, take it with a grain of salt, as I'm not some HR guy.

* Personally, I think skills sections go better after experience.

* CWSshredder, Firefox? I dunno it seems like you're bloating out your list of applications instead of focusing on the essentials. Something like Office is important. I also notice a lack of more serious 'network' tools listed, which you might have experience with. Something to be said for bloating though. What I find funny is that you have Assembly on there! I didn't put that and I was going for software jobs to boot. My word on this is just that if you put some of this stuff on there, some interviewers will tool you, and ask you specific questions, or ask you to talk about it.

* Your paragraph at the top...all the sentences except the first one appear to generally say the same thing over and over. IMO, these kinds of statements are cover letter statements.
Afterall, the person is going to learn about you having years of hands on experience by looking at the experiences you have listed. This sort of paragraph just gives them a chance to become disinterested before getting to the meat.

* Your OS experience and your Networking experience don't line up. You have Linux/UNIX and yet nothing under networking.

* You've been at the cybercafe` for 7 years, yet you say almost as much about much shorter-term experiences. You really need to go into more detail about what you did.

* One thing that I think is critical, is you have your skill set listing and your experience listing, but there is no bridge between the two! You don't go into how you've utilized or applied any of the skills on the job.

Yea, I know, these are quite a few points. I don't mean to sound harsh if I do! I want to see every [H]ard brother succeed.
 
Scroatdog said:
Anyhow, my goal is to one day.........be a network anchor (cheap Anchorman reference...sorry :p ) is to be a CTO or CIO of a large corporation... I have no current IT experience whatsover.
Click to expand...

don't let that discourage you. the director where i work had no it exp either. matter fact dude was a fireman.
 
The DarkBlade said:
Here's my advice, as always, take it with a grain of salt, as I'm not some HR guy.
Click to expand...

No, not at all! I appreciate ALL the advice. The truth is with Assembly, thats every programming language I've had, so it's all listed. I'm going to ask you some questions now, on each of your points.

I'll take your advice on pruning the software section and expanding upon my networking a bit. You are certainly right about that one.

Now the cybercafe thing, its really a joke. No one uses it, we don't maintain it, and its usually broke most of the time. Thats why I don't touch on it to much, because I did setup it up, do frontend coding, and that was about it. ;) In this job I do primarily exactly what I said. You feel I should expand upon that without bloating to much, my question is how, could you give me an example?

Also how do I exactly bridge my skills to experience? I know so much about fixing machines, but not much about resumes. :( I appreciate you taking the time to help me.
 
Scroatdog said:
Any CIO or CTO types in here? There's gotta be at least one. Ok, how about CIO or CTO wannabes on their way up the chain???? I've got a question.
Click to expand...

My best advice is not to stagnate in any section for too long. But 2 years is no where near enough time to achieve CIO or CTO status. Most organizations will look for previous work in IT of some sort, preferably a jack-of-all trades type. I recommend getting your foot in the door doing lowly IT support for a year, then move into networks for another year. Lastly do some systems work in either administrator or as an analyst, with the latter being the preferable choice. Toss in a sprinkling of systems development and you should be all set. After all is said and done and you've got the varied background that a CTO *should* have, look for CIO/CTO positions in about 5 years or so.

To be honest, for mainstreme corporations you'll be hard-pressed to make it to the Offier level of administration without a Doctorate/Ph.D and 10 years experience in the field you plan to manage (20 years if you count the 10 additional years spent in management of said field).
 
microcosm13 said:
Also how do I exactly bridge my skills to experience? I know so much about fixing machines, but not much about resumes. :( I appreciate you taking the time to help me.
Click to expand...

One thing, what exactly are you shooting for? For instance, I knew I wanted a Java development job, so I made some changes to line up with that.

As for what I mean by bridging skills to experience, observe the following example:

Networking Internship. This entailed basic network repair, and upkeep.

Now if you state it like this:

Networking Internship. Maintained Windows-based peer-to-peer LAN, including Windows 98, 2000, and XP. Duties also included administration of Novell Netware 6.50 file-sharing system.

What you have done is you have linked "I maintain networks" with "I know Windows XP" by saying "I maintain networks that are made with Windows XP." If an employer needs a Novell network maintained, he/she doesn't know for sure that you know how to do it unless you explicitly state it; otherwise there is a logical gap. Your network experience could have been with Windows 95 for all they know.

Your skills are not worth as much if you can't talk about specifically how you've used them on the job. Afterall, all that knowledge is useless to an employer if you don't know how to apply it.
 
The DarkBlade said:
Your skills are not worth as much if you can't talk about specifically how you've used them on the job. Afterall, all that knowledge is useless to an employer if you don't know how to apply it.
Click to expand...


Thank you, I totally understand what you mean now. I will certainly work on that. To answer your question, I'm a repair tech, have been since I started. Its really what I love doing, so I always try to find something geared towards that.

 
Interview question:

If you are currently full time employed from 8:30am to 5:30pm, what is the best method to make time for interviews without your current employer noticing too much?

I have one interview comming up so I just took the day off, but I can't keep doing it. Do you guys find potential employers are willing to interview during non-regular hours or weekends?
 
Almost all were willing to meet really early in the morning, during lunch, or really late in the afternoon (after 4 or 5).
 
-Sean Casey said:
Interview question:

If you are currently full time employed from 8:30am to 5:30pm, what is the best method to make time for interviews without your current employer noticing too much?

I have one interview comming up so I just took the day off, but I can't keep doing it. Do you guys find potential employers are willing to interview during non-regular hours or weekends?
Click to expand...

My interview was made at after hours, 5:30pm.
 
Hey guys, I've got two things here.

I've been looking all over Kansas City for a computer related postions now for the past month and a half or so (I just graduated this past May) and have had little success. I've had 3 interviews (2 in one day, one with the hiring manager's boss) with a national freight line headquartered here, but have yet to hear from them since about 2 weeks. Obviously, I'm new to the whole interview/getting hired thing, so I want to get some ideas if such a absence of communication is an indicator of them not interested or if it really takes that long for them to draw up acceptance papers.

The resume I'm using is basically the follwing, but my real resume has my address incuded:
Online Resume
I've been told that this is a pretty good resume, but I have yet to see any real benifits from it. Any opinions would be greatly appreciated.
 
hey guys... got a new resume up, and I hope it's better than before. I'm really looking to become a jr network/system admin (don't care about pay...). I'll be starting my first call center job at 2wire.com in September, but I'm already looking out for my future cause I don't want to do that for too long. All they do is support for their broadband modems and routers, and their satellite tv equipment. The place only has advancement opportunities for tier 2 and 3 support and managers. No real network/sys admin jobs since it's already taken care of. I haven't been there yet, so I don't know what's what, but maybe by some stroke of luck they might see what I know and perhaps take me in there.

Anyways, please tell me what you think of this new resume:

http://marcin.fastlanehw.com/Junk/online_resume.pdf

edit: and how do you guys feel about me listing courses that pertain to the MS exams, even though I haven't taken them? It's just to show that I went through classes that cover the topics...
 
Fark_Maniac said:
Hey guys, I've got two things here.

I've been looking all over Kansas City for a computer related postions now for the past month and a half or so (I just graduated this past May) and have had little success. I've had 3 interviews (2 in one day, one with the hiring manager's boss) with a national freight line headquartered here, but have yet to hear from them since about 2 weeks. Obviously, I'm new to the whole interview/getting hired thing, so I want to get some ideas if such a absence of communication is an indicator of them not interested or if it really takes that long for them to draw up acceptance papers.

The resume I'm using is basically the follwing, but my real resume has my address incuded:
Online Resume
I've been told that this is a pretty good resume, but I have yet to see any real benifits from it. Any opinions would be greatly appreciated.
Click to expand...

Two things:

1. You mispelled "Achievements"
2. Avoid putting references directly on your resume, instead put "References on request." An employer can only legally call your previous employers and ask generic questions such as were you employed there, were you ever fired on put on probation, would you hire this person again, etc. They cannot legally ask personal questions regarding your performance, etc. AFAIK.
 
Fark_Maniac said:
Hey guys, I've got two things here.

I've been looking all over Kansas City for a computer related postions now for the past month and a half or so (I just graduated this past May) and have had little success. I've had 3 interviews (2 in one day, one with the hiring manager's boss) with a national freight line headquartered here, but have yet to hear from them since about 2 weeks. Obviously, I'm new to the whole interview/getting hired thing, so I want to get some ideas if such a absence of communication is an indicator of them not interested or if it really takes that long for them to draw up acceptance papers.

The resume I'm using is basically the follwing, but my real resume has my address incuded:
Online Resume
I've been told that this is a pretty good resume, but I have yet to see any real benifits from it. Any opinions would be greatly appreciated.
Click to expand...


under skills, break it up into sections. like this:

Programming Languages: C++, Java, C#.
Networking: TCP/IP, Novell, Active Directory, IBM AS/400
Operating Systems: Windows, Linux, UNIX

also, networking is a broad category, tell what you know about networking.

hope that helps.
 
I've been reading up on how to update my resume and I've found a pretty good tip. Well IMO at least. :p

I've read in a few places that you shouldn't use the word "Objective" and instead use "Summary" where you do a quick brag-up of yourself. Everyone knows the objective of the resume is to get the job.
 
What resume advise would you give to someone that is planning on changing careers? I am currently a Commercial Kitchen Design Consultant that is looking to change careers and eventually become a network admin. Designing kitchens has become boring even though juggling multiple projects does offer a challenge at times. Giving thought about a career change, I have decided that the one aspect of my current work experience that I do like is the computer and network support skills I have learned over the past 12 years.

I have set up small office networks for two companies I have worked for and about 10 others for small companies friends of mine have owned or worked for. Done computer maintanence work for people, taken care of Windows problems for my friends companies, etc.. So in March of this year I decided either I need to open my own Foodservice Consulting business or look into doing something I really enjoy. So I am now A+ and Network+ certified and am currently studing for my CCNA with plans on getting my MCSE after that.

Although I do not want to be a paper tech, given my situation I see no other choice to get in the door somewhere. At 37, going back to school for a IT degree would take too long.

I have little experience running and maintaining a corporate network, however, the things you can't teach in school like customer service, business writting, project management, how to run a small business, how to politly threaten to use a baseball bat if a client does pay up soon, writting specifications for equipment, seeing through salesmen bullsh*t, dealing with cutomers that know everything, dealing with government agencies that make up rules as the go, the construction industry, electrical and mechanical engineering - I have quite a lot of experience in.

What resume advise would offer to someone in my situation?

Thanks,
 
stl_6string said:
What resume advise would you give to someone that is planning on changing careers?...
Click to expand...

Well what I did first off was re-wrote my resume to highlight the IT skills I have over my others. That can be done if your resume is a "combo" resume that spends more time on describing your skills than just listing your work history. I have a few examples in this thread (including my own rather out-of-date resume).

Next comes the hard part. I'd say the best place to break into the field is by starting from the bottom. Now this may be a problem if you're already used to making good money or have a family to support soely on your income. In fact, it may be an impossibility in some cases. There are plenty of IT organizations that have "entry level" positions to fill. What's good about "paying your dues" here is that you'll also get a real quick feel for weather or not you really want to work in this field. Don't bother wasting your time in a tech school if you don't know what the "real world" of IT is truly like. By example, I was a helpdesk tech for about 4 years when I started getting the pressure to move on to network administration. But the fact was that I hung out with those guys all the time. I knew good and well just what their job was like and I didn't want anything to do with it! I'm glad I found that out there and not after getting my MCSE!!
 
If I may also offer some advice. Having recently switched fields from Telco over to Data I know what its like to have to start at the bottom of the employment totem pole. Look for "newer" companies that need help. With newer companies there is not as much red tape to cut through if you want to work on something outside your job description. For example I work for a multi billion dollar cell phone provider and if i wanted to try and implement Nagios (network monitoring software) because I think it will work better than what is currently in place, I can't. Not only is it outside my job description, but it would need approval from security, appropriate VP's and directors, and I would need to write up a cost analysis to justify how this will help the company save money. In smaller compainies, its been my experience that if you have an idea that you think will work, people are more apt to let you try it out, which will let you show your motivation and that maybe you have some skills that are more advanced than where you are at now. (i.e. promotion)
 
wouldn't happen to know what their average pay is for someone with a couple M$ certifications, 10+ years of experience with PC and networking hardware, and some programming knowledge would ya?

reason I ask is b/c the company I work for now (SBC - which I now loathe and will cancel my phone service as soon as the deal is done), is outsourcing people like me to IBM and I've recieved an offer from IBM (which I will accept) that matches the current pay and comparable bonus I have now for 1 year. After that they will "make adjustments" to fit IBM standards.
 
nik said:
hi,
i just got this cv done proffessionally. im not really satisfied with it because they have put more focus on bloating up stuff rather than my skills and certifications. any advice would be appreciated. thanks :)

http://www.securebydesign.net/nik/nikcv.doc
Click to expand...

Looks great, but i have one question... "Valid UAE Residence Visa Till May 2006" is the "Till" suppose to mean "until" if so i would change that ASAP; or am I just clueless and Till actually means something related to Visas?
 
How does this look?
I'm looking for a 6 month internship starting sometime after thanksgiving (winter quarter for me)

Alex Buell
[other info sanitized]

Job Objective:
Seeking a cooperative education position in the field of Information technology dealing with systems administration.
Available Winter Quarter 2005

Educational Background:
Rochester Institute of Technology, Rochester, NY
Bachelor of Science, Applied Networking and System Administration, expected April 2007

Relevant Courses:
• System Administration I
• Internetworking Lab
• Intro to Routing and Switching
• Intro to Database
• Network Administration
• Beginning Chinese I + II + III

Technical Skills / Computer Skills:
Languages:
• JAVA, UNIX shell scripting, AWK, HTML, mySQL
Operating Systems:
• Windows XP (home/pro), Windows 2000 (pro/server), Windows 98, Red Hat 9 (server), Knoppix
Applications
• Microsoft Access, Microsoft Visio, Microsoft Word, Ethereal, TCPDump

Projects:
System Administration Site Book
• A documentation of each lab configuration for this class as well as the network topology for each lab.
Network Administration Exploratory Labs
● A set of 3 labs in which TCP/UDP, DHCP, and DNS are heavily explored.

Work History:
RIT Facilities Management Rochester, NY
Janitorial Duties December 2004 – June 2005

New Leaf Landscaping Bloomfield, CT
Plant Watering Summer 2003/2004
• trusted with the company truck

Crown Theatres Hartford, CT
Usher / Concessions Summer 2003
• Interaction with customers

The Alley (bowling alley) Hartford, CT
Attendant May 2000 – June 2003
• worked by myself
• cashed out at night

Activities / Memberships / Interests
RIT Running club member, RIT Triathlon club member, RIT Outing Club
Click to expand...
 
I'm looking for a junior networking engineer or administrator position. Yeah, I know I don't have much experience, but I'm only 18.
SUMMARY
An ambitious IT professional with two years of experience repairing computers and offering support in a high pressure, fast paced environment.

CERTIFICATIONS
Certified:
  • CompTIA A+
  • CompTIA Network+
Training for:
  • CompTIA Security+
  • MCSE: Security
  • Certified Ethical Hacker
EMPLOYMENT
November 2003 to August 2005 Geek Squad
Counter Intelligence Agent
  • Delivered exceptional customer service in computer maintenance and repair. Provided encouragement and technical advice to team members. Helped plan selling strategies for the PC and services departments.
February 2002 to July 2003 Family Fare
Service Clerk
  • Enjoyed helping customers load groceries into their vehicles. Trained new employees. Provided a smile and helped keep the storefront clean.

EDUCATION
Skyline High School Mesa, AZ
High School Diploma

East Valley Institute of Technology Mesa, AZ
Computer Repair and Networking
  • Brought recognition to the East Valley Institute of Technology and my instructor for outstanding performance in the SkillsUSA program, taking 1st place in Phoenix regional Computer Repair and 2nd place in the state competition.
Click to expand...
 
jmroberts70 said:
That is a good question! And to answer it from my perspective, I'd suggest just submitting Word documents. I normally convert them to an Office2000 format just to make sure that they have the best version. I also like the RTF format too. Once again, most HR people aren't the most technical people. They're used to one way of doing things and not too much deviation. So to that end, a simple Word document formatted for the most compatability would be my choice. Converting to PDF is a good idea since no one will be able to modify the document -and you can set the print formatting easily. But most of the time editing your resume isn't something that is of great concern.
Click to expand...

I need links for hiring IT agencies please, thanks :)
 
MaMMa said:
http://home.earthlink.net/~dzungq/data/dzung resume.doc

Please help me, I am gonna go hide in a corner and go nuts now. I just walked in today and told my boss I'm going to quit after 6 years. I been trying to do this for over 1 month now.

for more info, Gen[M]ay subscribers, http://www.hardforum.com/showthread.php?t=960450
Click to expand...

Grats on the career move, but don't sweat it. It was a hard choice for me telling my supervisor I would be leaving. It's only human to feel anxiety and uneasiness.

For your resume...

1. Get rid of the "references available upon request." When I was job hunting, potential employers will always ask for them.
2. You have an Associates degree... why is it at the bottom? I'd bump your education up. List Associates BEFORE High-School, however.
3. Any relevant computing courses for that Associates in Sciences?
4. In your Professional Profile, you mention "computer and network professional technical support & design"... is this a summary of you? Put it under a section called "Summary"
5. The "computer and network professional technical support & design" is a run-on sentence and it sounds pretty blah. Spice it up like, "A certified computer and network professional, with 8 over years of technical support & network design experience." (8 years really makes you sound like a veteran! just make sure you can back up that claim!)
6. I think certifications should get its own section called "Certifications"... don't list it under "professional accomplishments", as that's usually geared towards milestone job experience(s).
7. You need to fluff up your "Professional Accomplishments".. like for "Terminal Services Instructor", it just says you implemented terminal services... instructor implies you also have trained users on it? If so, add it! I suggest you spend a few evenings thinking long and hard and what major accomplishments you performed.
8. Registrations Clerk won't help you move up in the IT field... I'd axe it and use the additional space to ellaborate your skills/accomplishments/etc.
9. Back up at the top at Professional Profile, you list "desktop support" like, 3 or 4-ish times. Try to reduce, combine and fluff!
10. You just list "PeopleSoft"... does that mean installation, support or adminsitration?
11. Add dates to when you obtained your certifications, and remove the "equivalent through 8+ years experience" next to A+, N+.

That's all for now... lunch time for me :D
 
wowww this threads dead :)

but hey, I can give it a try.

I'm trying to get a basic helpdesk position for a company where I just moved to..i'm attending college right now, and thought this would be a good oppurtunity to get invovled with a company.

I spoke with a guy from the company at the gym the other day, and he gave me a lady to call...I called and she was polite, I told her my basic experience and she asked me to email her a full detailed resume.

I've never done a professional resume, so I'm sooo lost, and I want to get this to her ASAP.

#1) do I need to do a cover letter with this? if so how would I address it...templates would be appreciated :) also

#2) critique my first attempt at a resume, I know it needs a lot of help...and I only have one more day before I send it out :(

ANY ADVICE WOULD BE APPRECIATED

LINK
http://rfidtek.net/upload/Choses/resume1.doc
 
one question... ive got experience in both the marketing/sales side and experience in the networking field. should i make 2 seperate cvs? im intrested in getting work on both sides.
 
In response to many of the recent resume posts:

I've been very busy these last few months and haven't had the time to do an indepth breakdown of my thoughts on many of the last resumes posted here but I would suggest going back and reading through a lot of the critiques already done in this thread. I know it's a lot of reading but I promise it will be worth it. I see a lot of the same things here that have already been talked about earlier in the this thread so check it out.

For a while now I've pondered putting together a web page that breaks down a lot of the tips and suggestions I use in reviewing and writing resumes but I just don't have the time right now. Hang in there and start reading!!
 
Temporary copy before i get mine up on the university webspace later today:

GREGOR W KRONENBERGER
[-address information, don't want to show that online-]

OBJECTIVE
To find a position with a financial service provider that leverages both my technical expertise and my managerial skills. I am looking for a company to challenge me and allow me to apply my diverse skills to projects requiring multi-disciplinary knowledge. Available June 2006.

SKILLS
Excellent communication skills: Design proposals and documentation, Presentation
Embedded System Platforms: Intel XScale and x86, Microchip PIC, Cypress Hi-Speed USB Interface
Software: Metrowerks Codewarrior, Microsoft Visual Studio, LaTeX, Matlab, Paint Shop Pro, Microsoft Office
Programming Languages: Java, C, C++, SQL, Assembly: x86, PIC, 8051, XScale
Languages: Native speaker of German, fluent and accent-free in English

EDUCATION
CARNEGIE MELLON UNIVERSITY, Pittsburgh, PA
Expected: May 2006
M.S. Information Networking, GPA 3.60
The Information Networking Institute at Carnegie Mellon University prepares students to become leaders in information networking and information security by blending education in technology, business management, and policy.

WORCESTER POLYTECHNIC INSTITUTE, Worcester, MA
Double Major with High Distinction
B.S. Electrical Engineering and Computer Science, February 2004

WORK EXPERIENCE
ANALOG DEVICES, INC., Limerick, Ireland | ENGINEERING CO-OP | Applications | 08/03-10/03
• Designed and implemented a USB-based evaluation board for the AD7680 Analog-Digital-Converter
• Evaluated possible design options with the restriction of using Analog Devices’ chips where possible
• Selected the optimum design based on the resources
• Implemented the chosen design writing firmware, driver and application software
• Built a working prototype board
• Proposed future design improvements

LEHMAN BROTHERS, New York, NY | COMPUTER SCIENCE CO-OP | Risk Management/ IT | 10/02-12/02
• Evaluated the risk data visualization within Firm Risk, an internal website for senior management
• Developed a set of guidelines describing a more efficient website interface
• Advised the contractor on the website upgrade during the implementation phase

WISSENSWERK GmbH, Offenbach, Germany | Software Development | 06/02-08/02
• Worked as a full-time member of the software development team on two major projects
• Developed Java widgets to port customized data to the company’s standard platform
• Designed user interface components in collaboration with the marketing department

CARITAS ADULT AND HIGHER EDUCATION SERVICES, Hong Kong | Social Science CO-OP | Project Springboard Development Team | 01/02-03/02
• Developed a complete English as a Second Language curriculum for Caritas’ Project Springboard Programme
• Prepared teaching materials and teacher training
• Instructed sample classes to assess the benefit of the new curriculum

ORIMOS GmbH, Frankfurt and Berlin, Germany | Software Development | 05/00-07/00
• Produced a GUI for the Bond Pricing System used by German Landesbanken

ACTIVITIES
• Amateur Marathon runner, best time 3:06:20 in Scranton 2004, 2000-present
• Treasurer, WPI Fencing team 1999-2001
• Member of Tau Beta Pi and Eta Kappa Nu Honor Societies
 
HTML: http://storm.lackluster.net/resume
Word: http://storm.lackluster.net/resume.doc

Any suggestions? It's the same format I've used for basically my whole career. I don't have any college education or certifications--it's basically been all on the job experience.

Thanks!

SCOTT SMITH
<contact info here>

OBJECTIVE

A position in which I can make use of my experience in the design, implementation and managing of advanced computing and network systems; with a preference towards performance, stability and security.

TECHNICAL SKILLS

Languages: Perl, PHP, C, Bourne shell, sed, awk
Operating Systems: Solaris, NetBSD, FreeBSD, Linux
Software: Postfix, Sendmail, Cyrus IMAP, BIND, CVS, DHCP, PostgreSQL, MySQL, Apache, VERITAS vxvm, Networker, krbV, NIS, Jumpstart, IP Filter, IPSec
Networking: Cisco 2×00, 7200, 4000, 6500, PIX, LocalDirector
Hardware: Sun E250, E450, E4500; x86; various tape devices

TECHNICAL TRAINING

Completed introductory and advanced VERITAS Volume Manager courses.

PROFESSIONAL EXPERIENCE

QUALCOMM, San Diego, CA 2005
Sr. IT Engineer

Performed Application Server support for OAS on development, test and
production environments.

* Interfaced with developers and other support personnel to improve environment stability and performance.
* Developed change control process for config files in order to prevent service outages due to administrator errors.

AT&T WIRELESS, Bothell, WA 2004 - 2005
Performance Test Lead

Executed performance, scalability and operational testing of web applications
with a Siebel back-end. Collaborated with team members to develop and
document test procedures.

* Advised clients of current and possible future operational problems incurred during testing due to architectural design.
* Implemented an in-house testing suite and documented the testing process for future internal use.
* Wrote several scripts in Perl and Bourne shell to perform tasks such as data seeding and extraction, automation of statistical and host resource analysis of test runs, etc.
* Acted as a POC for sustainment efforts. This included developing test plans based on customer input, gathering metrics and writing test summaries.

PIXO, San Jose, CA 2000 - 2001
Unix Systems Administrator

Addressed Unix support issues with engineering and marketing departments.
Conducted hardware and software purchases. Was fully responsible for
maintenance of servers and network hardware.

* Headed project management duties for server and network move to new physical site, including vendor communication, budget recommendation, etc.
* Increased employee productivity by 30%, implementing a redundant Layer 3 switching environment.
* Prioritized incoming projects based on factors such as cost, projected implementation timeline and technical impact to the company.
* Doubled mail system performance implementing Postfix MTA and Cyrus IMAP.

MICROSOFT, Mountain View, CA 1999 - 2001
Back-end Unix Systems Administrator, MSN Hotmail

Responsible for supporting farm of 50-60 Sun servers (approx. 50M mailboxes)
in datacenter. Worked with team members to coordinate hardware
upgrades.

* Performed RAID hardware maintenance such as firmware upgrades/down- grades, controller replacement, etc.
* Cooperated with team members to implement Jumpstart and other Solaris installation procedures.
Wrote software to monitor hosts and provide system metrics.
* Wrote complex network monitoring package using Perl, PHP, SQL and C.

CYBERSOURCE, San Jose, CA 1997 - 1999
Unix Systems Administrator

Was part of growing team tasked with managing 24/7 Unix and network
operations. Duties included new project investigation and implementation,
software/hardware troubleshooting and installation, guidance to junior
sysadmins, web server administration and ongoing host/network security
evaluation.

* Planned and carried out network restructuring project. This included physically moving hardware to new racks, maintaining uptime in the process.
* Performed complete mail system upgrade from Netscape Mail server to Sendmail and Cyrus IMAP. Wrote various scripts to migrate mailbox and user data to new system.
* Installed backup 56k frame relay line and set up BGP to monitor line and initiate failover from the main Internet connection.
* Developed ticketing system written in Perl with a SQL back-end.
 
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