IT Resume Thread

[deftones]

Just wanted to throw something out there that i have had personal experience with. I had a very laid back job for about 4 years that allowed me to venture into starting my own side business in IT consulting for home and business. When it came time to look for a new job i thought it would look good to use it on my resume because in my opinion it would show an employer that you have experience in multiple environments, are a quick learner, have a broad knowledge base, and have great communication/people skills (you definitely wont get calls back if you dont). I didnt foresee the problems i would run into with this on my resume.

On my first 2 interviews they were hinting at the fact that they were worried that i may be trying to do business on the side while at work or on company time. I assured them that i would cut ties with my side business and that it was purely for gaining more experience and that the company i was working for at the time allowed me to do this. I didnt get either job. I ended up taking it off my resume completely after that and never made a mention of it in my next interview and got the job. It might have just been coincidence and i would have gotten the job anyway even if it was on there but i am going to play it safe from now on and just leave it off if i am ever to seek new employment again.

Been wanting to post my own for some help...at least now it's a bit more than a list of ideas. I've read through pretty much the entire thread...still rewording things and changing bits, but please help!


Work

MyBiz - State, PL
Owner/Operator, November 2006 – Present
Responsibilities include over the phone and in person technical support of home and small business clients.

 

[Gott]

Not silly at all. Usually I like to see "Resume for blah blah blah position (job number blah blah blah)." I would not put the term "Application" in the subject as it ISN'T an application -just your resume.

From what I've seen, employers will have a job ID and the subject line is simply "Job ID: xxxx."

If that's not the case, then doing what is quote above is perfectly fine.

 

[jmroberts70]

Just wanted to throw something out there that i have had personal experience with. I had a very laid back job for about 4 years that allowed me to venture into starting my own side business in IT consulting for home and business...

I can completely understand where you're coming from with your experience but I can give you plenty of examples both in my own life and others I've worked with that have worked out in the opposite way. Some employers are looking for someone who loves their work so much that they will do it even when "off the clock" or after hours for someone else. It also shows ambition and a drive to advance yourself. Still there are those employers that are just plain old stupid and lay something on you like "how do I know you won't steal from us?" What a silly thing to lay on a potential employee. Basically saying, "We don't trust you" right off the bat. Now some trust has to be earned but this is a bit silly. To think that their company has so little control of their employees that they could do work for someone else at the same time without anyone knowing doesn't say much for their supervision or accounting departments either!

Just understand that some things will prevent you from getting a job that are just out of your control. I actually had an employment counselor try and tell a class that they should avoid wearing cologne to an interview on the off-chance that the interviewer is a woman and just had a fight with her husband that morning (and just so happens to wear the same cologne). Your fragrance will remind her of the negative experience and, thus, not hire you. I mean please! If the stars are that crossed against you, you just weren't meant to get that job. Why not smell nice? There are so many cautions out there that you can get tied up trying to keep them all heeded. I'd say don't worry about it. Tell the truth, show off your best qualities, and sell yourself the best you can. Let the cards fall as they will!

 

[ben chi(f4)]

A seasoned network engineer who wishes to enhance your organization by employing skills and knowledge attained throughout ten years of experience in varying aspects of information technology.


Key Qualifications

• TOP SECRET/SCI Security Clearance & Lifestyle Polygraph
• Certifications: System Administrator II, CompTIA A+, CompTIA Security+, CCNA
• Operating Systems: Windows XP, Vista, Red Hat, Cent OS, Solairs, Ubuntu
• 8 years experience in Cisco-based network engineering, implementation, maintenance and management
• 6 years experience in Microsoft (MS) Windows NT server and workstation operating systems
• 5 years experience in MS Windows 2000 server and workstation operating systems
• 4 years experience in Information Assurance to include network security, policies, and procedures
• 4 years experience as supervisor and team lead of 5 network professionals
• 3 years experience in Sun Solaris 9 system installation, vulnerability assessment, and system hardening
• Skilled administrator of Cisco network devices: 2500, 2600, 3600, 3700, 3800, 4000 series routers; 2900, 2950, 3500, 5500 series Catalyst switches; and Cisco PIX 515/515E firewall
• Advanced skills and knowledge of networking protocols such as TCP/IP, RIP, EIGRP, and OSPF
• Peripheral experience with Secure Computing Sidewinder G2, Checkpoint, IPS-1, Tippingpoint, Symantec firewall, VTC, ISDN, Cisco Works, VoIP, Network Attached Storage, HP Openview, SYSLOG, CIDR/VLSM, MS Exchange Server, 802.11b/g technologies
• Powerful communications and customer service skills, with the ability to handle high-pressure situations in a professional and effective manner while using strong computing skills in daily activities


Professional Experience

Network/Systems Engineer U.S. Army / CACI August 2007 – Present
Design and implement secure network systems and provide technical problem solving for all issues encountered throughout the systems development lifecycle.

• Network administrator responsible for network troubleshooting, maintenance, and feasibility testing of individual computer systems, network devices, and software
• Install, maintain, and troubleshoot Cisco routers, switches, and firewalls throughout the enterprise
• Perform diagnostic procedures for support personnel and provide end user training of key software
• Perform extensive vulnerability assessment and system hardening of Sun Solaris 9 and Cisco devices

Network/Systems Engineer U.S. Army / Intermedia Group Feb 2007 – July 2007
Design and implement secure network systems and provide technical problem solving for all issues encountered throughout the systems development lifecycle.

• Network administrator responsible for network troubleshooting, maintenance, and feasibility testing of individual computer systems, network devices, and software
• Install, maintain, and troubleshoot Cisco routers, switches, and firewalls throughout the enterprise
• Perform diagnostic procedures for support personnel and provide end user training of key software
• Perform extensive vulnerability assessment and system hardening of Sun Solaris 9 and Cisco devices

Computer Network, Encryptographic Switching Systems Administrator
U.S. Air Force Oct 2003 – Dec 2006
Sustained and operated systems through effective troubleshooting, repair, diagnostics and system performance analysis.
• Test components using bench mockups and related test equipment. Aligns and modifies system components according to National Security Agency, Joint, Departmental, DISA Directives, technical data, Time Compliance Technical Orders (TCTO) and local procedures. Evaluates and recommends methods to improve system or equipment performance and sustainment procedures.
• Responsibilities included the identification of network problems and the troubleshooting, installation and repair of network servers, routers, switches, and carrier communications equipment such as CSU/DSUs, T1 Cards, muxes, etc. company-wide. Also included were the management and coordination of a 20 person staff, handling such issues as time off requests, scheduling in a 24x7x365 environment, human resource issues and balancing coverage needs as required by our customer in a retail environment


Computer Network Technician U.S. Air Force April 2005 – Sept 2005
Maintained operational support and uptime of computer/network connectivity located in a forward operating location.

• System Administrator responsible for 100% effectiveness rate for fighters, support aircraft, radar, and computer monitoring systems while troubleshooting, maintaining, and controlling classified and unclassified systems assuring 100% equipment uptime.
• Installed secondary Air Defense Sector Interrogator System which provided enhanced capability to radar systems in the National Capital Region while providing system troubleshooting procedures.
• Setup and maintained a VOIP + Video Secured conference call between the JADOC and the surrounding areas.
• Responsible for a highly technical team performing remote PBX/Voice mail service.
• Interface with clients and internal departments to exceed satisfactory customer service.


Education and Training

Civilian
Army System Administrator II 80 hours, 2007
Army Network Manager Security Course 40 hours, 2007
Army System Administrator Security Plus 40 hours, 2007
Army System Administrator I 82 hours, 2007
Advanced Cisco Router Administration Course 40 hours, 2000
MS Certified Windows 2000 System Configuration and Administration Course 40 hours, 1999

Military
Air Force Advanced Communications-Computer System Administration 80 hours, 2005
Air Force Airman Leadership School 240 hours, 2005
SUN Solaris 9 – Intermediate System Administration Course 40 hours, 2005
Air Force System Network Support Course 320 hours, 2003
Air Force Communications-Computer System Administration 504 hours, 2003
Air Force Basic Military Training

 

[jmroberts70]

A seasoned network engineer...

Here's my thoughts:

Summary Statement
===============
I'd trim out the fluff and word it something like this "A seasoned network engineer with 10 years experience in varying aspects of information technology"

Qualifications
==========
Sort out your skills into major categories that will help the reader direct them to the experience they're looking for. Categories like Leadership, WAN Administration, blah blah blah...

You also may want to consider listing all your certifications separately from your skills.

Professional Experience
==================
If you feel that your "employment life story" is your best selling point, then please ignore what I'm about to tell you. Frankly I'd toss the detailed work history and just flesh out your Qualifications section with more information. Leave your work history to a simple line-per-job that just lists your title, company, location, and dates.

Other thoughts
===========
I quickly saw there is a problem with your opening statement that you have 10 years experience. Unless you can justify it clearly in your resume, you better be ready to explain yourself in an interview (although you may not get a few because of this issue). I fully understand that not all experience is gained via employment --as it should be. but I don't see any reference to a job that goes back to 1998 or any schooling. I can probably assume that some of your work experience skills that you've listed are not overlapping but actually linear (like maybe a 6-year stint doing skill A and a 4-year stint doing skill B) but if you're going to try that angle, I'd do my best to subdue your work history like I've described above. Many employers aren't smart enough to deduce how you got 10 years of experience with a work history that only goes back to 2005 and schooling that goes back to 1999 for 1 week.

Hope this helps. Good luck!!

 

[TheCowOfNow]

I'm glad i'm an economist

 

[jmroberts70]

I'm glad i'm an economist

Why? Are the resume's simpler there?

 

[calikool]

I'm going to apply for a systems engineering job. I had my interview and it was pretty relaxed. I am already with the company so I have a good chance of getting the job. I'll be able get experience with some new systems. I have used some tips from this forum so I hope it will help.

I do think it is interesting that businesses they to list everything under the sun for somebody to know for the job. Most people won't know these things unless their company used them. I think I am a strong canidate for the job so I'll keep this forum up to date.

Skills needed:
- Microsoft Windows Operating Systems including NT 4.0, Server 2000 and 2003
- Microsoft Active Directory and Exchange Server administration
- Microsoft SMS, WSUS and similar desktop management systems
- Administration of computing resources in an SAP environment with SQLServer
- Active Scripting and .NET programming
- IIS web server administration
- ESX VMware virtual infrastructure management
- EMC Clariion Storage Array management
- Brocade and McData Fibre Channel fabric management
- Enterprise backup (Symantec NetBackup) and Disaster Recovery testing
- Enterprise system monitoring with SiteScope or similar frameworks
- Working knowledge of Cisco LAN/WAN gear including firewalls, load balancers and VPN
- Secure data center operations

 

[KidZer0]

Should I remove my old jobs?

Nicole Xxxxxxxx
Xxx Xxxxxx Street
Xxxxxxx Rhode Island
Cell: 401- xxx-xxxx
email: xxxxxxxxxx@gmail.com



Summary:
Second year student looking to gain valuable experience in the Information Technology field by working with current and emerging technologies.

Education:
2008-Present Community College of Rhode Island Lincoln/Warwick, RI
Associate in Applied Science – IT Support Specialist

2007 – 2008 New England Institute of Technology Warwick, RI
Major-Network Engineering

Microsoft Certified Professional: 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System.

Skills:

• Operating Systems: Windows 98se/2000/ME/XP/Vista,Server 2003 Mac OSX, Linux: Ubuntu and Debian
• Programming: Access 2003, HTML, XHTML
• Networking: Switches, Routers, TCP/IP. DNS, DHCP, SMTP, POP3, Remote Desktop. Wired and wireless LAN and WAN topologies.
• Applications: Microsoft Office 2003; Word, Outlook, PowerPoint, Visio, Access, Excel. Exchange, VM Ware, Norton, McAfee, and Trend Micro Antivirus suites. Adware, Spyware, Malware removal and prevention solutions. Adobe Photoshop CS2, Adobe Acrobat, Symantec Ghost. Microsoft Active Directory, Terminal Server, Logistics, TRA-SER, E-mail Xtender, UltraVNC, Hyena, Barracuda, Symantec Backup Exec.
• Hardware: Desktops, Laptops, Printers, NICs, Modems, Data Switches/Routers/Bridges; Ethernet
• Support: Troubleshooting; installations, upgrades, configurations, system rebuilds and diagnostics.

Work Experience:

Advanced Network Systems (9/2008-Present) Lincoln, RI
Technician
• Setup of all workstations, laptops and servers for clients.
• Provide technical support over the phone and on-site for multiple clients.
• Diagnostics and repair of computers/laptops brought in from clients.
• On-site setup of computers/laptops/servers.
• On-site networking and diagnostics.
Wayne J. Griffin Electric, Inc (12/2007- 9/2008) Holliston, MA
Help Desk Technician/Network Administrator
• Providing technical support for the corporate office, as well as the four Southern offices and remote job sites.
• Manage all telecommunications including: BlackBerry’s, deploying all landlines & DSL lines to job sites, Avaya VoIP, as well as all telephone accounts.(AT&T/Verizon/Sprint/Nextel)
• Manage all EMC software: Legato Email Xtender & Email Xaminer.
• Setup of all new workstations and laptops.
• Create new users and groups in Active Directory.
• Create and manage all images in Symantec Ghost.
• Manage inventory for computers/monitors/phones/servers/etc.
Dunkin Donuts (01/2003 – 12/2007) Slatersville, RI
• Crew member/Food Service
Best Buy (10/2005- 02/2007) North Attleboro, MA
• Computer Sales Specialist
• Customer Service Specialist
• Loss Prevention Specialist

 

[jmroberts70]

Should I remove my old jobs?

I'd do more than just remove a few old job listings. Frankly, and I'm still sorry to say this, I think you would do yourself a benefit from plowing through this entire thread. At least the last few pages. Because your work experience isn't what some would consider flattering, a hybrid or combination resume would definitely help you out. By highlighting more on your skills and far less on your work history (like 2 lines per job) it will sell yourself much better. Give it a shot and show us what you come up with...

Good luck!

 

[KidZer0]

I'd do more than just remove a few old job listings. Frankly, and I'm still sorry to say this, I think you would do yourself a benefit from plowing through this entire thread. At least the last few pages. Because your work experience isn't what some would consider flattering, a hybrid or combination resume would definitely help you out. By highlighting more on your skills and far less on your work history (like 2 lines per job) it will sell yourself much better. Give it a shot and show us what you come up with...

Good luck!

I've actually had a lot of hits on my resumes & a lot of offers. (I had 3 offers at once... )


But will do...

 

[jmroberts70]

I've actually had a lot of hits on my resumes & a lot of offers. (I had 3 offers at once... )


But will do...

I read and hire plenty of people with terrible resumes. I believe it's because I've learned how to cut through the crap and find the actual information I'm looking for. Some employers are simply, well, stupid. HR departments are another source of bad hiring practices. Still selling yourself is what it's all about.

Great news that you've got a buncha' offers!!

 

[KidZer0]

I read and hire plenty of people with terrible resumes. I believe it's because I've learned how to cut through the crap and find the actual information I'm looking for. Some employers are simply, well, stupid. HR departments are another source of bad hiring practices. Still selling yourself is what it's all about.

Great news that you've got a buncha' offers!!

So keep it to the bare minimum, unless asked otherwise?

 

[jmroberts70]

Not necessarily, I'd keep the "work history" portion to a minimum and spend most of your resume page showing your skills. Sort them into categories, add qualifiers to your experience (like years or accomplishments). This way, an employer doesn't read your "life history" just to find out if you can work with Active Directory!

 

[KidZer0]

Not necessarily, I'd keep the "work history" portion to a minimum and spend most of your resume page showing your skills. Sort them into categories, add qualifiers to your experience (like years or accomplishments). This way, an employer doesn't read your "life history" just to find out if you can work with Active Directory!

Sounds good. Thanks for the advice I'll work on that tonight!

 

[alf717]

Hello everyone,

Is this thread strictly used for resume advice only or may we ask any questions we may have about our own carrer paths as well? If this isn't the place or forum for this then please let me know.

Thank you

 

[jmroberts70]

Well I personally don't see any problem with throwing it in this thread. Then again, if someone else is looking for such advice in the future, I'm not sure they'd find it under this thread title... Your choice. I seem to recall no such questions asked within this thread in the 4 years it's been going though...

 

[alf717]

I was browsing this thread and got the same impression as well. Are there places located on HardForum where I could ask for this type of advice? I've come to conclusion that a lot of user here seem to work in the IT field and was hoping to gather some advice since I really don't have any friends or family members that know much about IT related work.

 

[jmroberts70]

Well, if you have access, hit up the GenMay area and you can pretty much post anything you want.

 

[tgabe213]

Looking for some help on the resume. Here is the job posting found on the job posting board at school:

Symmetry Corp.
9/9/08

Position: IT Internship

Description: If selected, student will get hands-on experience with enterprise-class technologies including SAP, Windows, UNIX, OS400, Oracle, SQL, and DB2. On-the-job training will be provided with unlimited growth potential. Previous students have become our highest paid consultants.

Qualifications: Pursuing a Bachelor’s degree in MIS. Junior or Senior student status. Great interpersonal skills and strong customer service skills.

Hours: Part-Time

Compensation: $13-$15 per hour

Application: Apply online via PantherJOBS.

And here is my resume. I've got a nice format (but obviously that isn't seen here). I need an objective. I'm not too good with these. I need some input pertaining to the job posting to include in my resume. I think I've covered the majority of what is needed. Doesn't look like they require too much prior experience. Makes me wonder why the posting is still up.

Timothy xxxxxxxxx
xxxxxxxxxxxxxx. xxx-xxx-xxxx
xxxxxxxxxxxxx xxxx@hotmail.com



Objective:

Skills: • Currently enrolled in DBMS, C# Programming, and Project Management. Prior courses include Systems Analysis and Design/Intro to e-Business
• Some experience with MS SQL/C#/ASP.NET
• Proficient in Microsoft Windows (Vista, XP, Server 2008), Word, Excel, PowerPoint, Outlook, and Access
• Semester long class for HTML, Dreamweaver, and Fireworks. Personal interest/knowledge from self taught HTML, CSS, and a little PHP.
• Semesters worth of classes for programming in BASIC and C++
• Fast learner always doing what it takes to complete the task in the most appropriate manner working side by side within a group

Employment:


Tri City National Bank October 2006-Present
Systems Tech Assistant Inter Hales Corners, Wisconsin
• Developing Investment Referrals web tracking system with MSSQL/C#/ASP.NET
• Developed resource pages with MSSQL/C#/ASP.NET for access of below forms
• Create/maintain Intranet Commercial and Retail Lending forms in MS Word and Excel (250+)
• Support bank employees with on-site and remote support (hardware/software)
• Maintain and verify backup tapes for 40 locations
• Always striving to learn new ideas and concept

Tri City National Bank March 2005 - Present
Teller Oak Creek, Wisconsin
• Cooperative efforts with coworkers to complete large-scale tasks.
• Strategizing to find the best possible solution for each and every task/problem.
• Experience and comfort with adapting to new surroundings and situations.
• Daily customer contact and communication.
• Maintaining a balanced drawer daily and handling commercial deposits up to $30,000.00

Potter’s Piggly Wiggly October 2002 – March 2005
Stocker Oak Creek, Wisconsin
• Constant motivation to fulfill duties at the best of their ability.
• Worked with coworkers to stock shelves and gave the full effort in any situation within the entire store.
• Completing all assigned tasks.

Education:

University of Wisconsin - Milwaukee Fall 2005 - Present
Management Information Systems – December 09 expected graduation Milwaukee, Wisconsin

South Milwaukee High School Fall 01 – Spring 05
College Prep Classes with Computer Emphasis South Milwaukee, Wisconsin

 

[The Spyder]

Here is mine, very simple.
Looking to get a job for a large consulting firm that I apparently have a "in" with.

The Spyder
My address
My phone and email

Experience

Systems Administrator
05/06 – Current COMPANY XYZ
 Support a wide range of operating systems & hardware configurations including: Microsoft products, HP UX, Linux, Unix, Solaris and CNC/CMM equipment.
 Complete management of enterprise documentation for all technical operations.
 Manage all business IT operations for more than fifty systems, encompassing five servers, and thirty users - complete lifecycle of infrastructure from research to planning, purchasing, install, support, decommission, etc.
 Provide IT support for end users & servers a like including patch & virus management, maintenance of Microsoft Small Business Server, WSUS, SQL 2005 server, backups, new computer deployment, network upgrades, managed network equipment, Untangle UTM appliance, CMM and CNC networking, etc.
 Moved existing legacy application on outdated hardware to VMware platform. Moved all non production servers to VMware ESXi.
 Securing workstations and servers from external intrusion by means of software and hardware firewall installation and customization as well as operating system hardening. Configured Linux based backtrack software to test and harden firewall policies.
 Manage research, and procurement of shop based management software for bar-coding and tracking all aspects of the production of parts.
 Ensuring all computers and related data stored within them meet all regulatory compliance measures including ISO 9001 Aerospace Data Retention requirements.

Professional Technical Consultant
1998 – Current Private Consulting, Portland, OR
 Provide support for wide range of clients, focusing on Small Businesses, ranging from Lawyers, CPA’s, Schools, Chiropractors, Plant Nursery, ect.
 Managed all aspects of IT operations for clients. Including software and hardware audit, purchasing, deployment, networking, LAN and WIFI, firewalls, UTM’s, and documentation.
 Extensive work providing Small Business Server client installs, support, upgrades, and update management.
 Maintain, enhance, troubleshoot, and support multiple software applications specific to their business. (IE: Chirosoft, SBI, APEX EDI, Time Matters, Quickbooks, SAGE.)
 Provide specialized training to client and staff on using custom built and vendor supplied software solutions.
 Extensive system maintenance & administration from server specification to installation to end-user troubleshooting with thorough knowledge of all standard office applications as well as Microsoft Outlook and standard patch, virus & spyware management methods.
 Provide restructure of POS (Point of Sale) system as provided from vendor to fit customer needs. Provide support, hardware maintenance, and software updates. Managed support provided by software vendor for client.

Systems Technician
9/03 – 9/04 COMPANY XYZ Portland, OR
 Administrated and managed Workstation images and operations.
 Provided top level technical support for lab managers and technicians
 Assisted with systems backup infrastructure.
 Managed retirement and recycling of decommissioned equipment.
 Diagnosed hardware issues and managed system maintenance contracts with Apple Inc.

Assistant Network Administrator
9/99 – 6/03 COMPANY XYZ, Portland, OR
 Technical maintenance including running cable, technological support for teachers and administrators, and server maintenance.
 Setup, deployed, and managed software and hardware for over 200 workstations.
 Managed virus monitoring and patch deployment.
 Implemented the network upgrade for the entire campus from unmanaged to managed switches and upgrade of fiber backbones.
 General technical work including end user troubleshooting, printer troubleshooting, and web site support.
 Instructed operations staff in the use of the existing and new technology on site.

Education
XYZ College, Oregon City, OR
9/04 - 6/06
 Business Administration
XYZ, Portland, OR
9/03 – 6/04
 Business Administration

References
XXXXXX
555-555-5555 EMAIL
XXXXXX
555-555-5555 EMAIL
XXXXXX
555-555-5555 EMAIL

 

[GrapeSoda]

Could I possibly get someone to critique my resume?

Rusty Shackelford
123 Fake ST
Arlen, TX 55555
555-555-5555
dgribble@mailinator.com

SUMMARY
I am a student finishing up my degree who is looking to fulfill my cooperative work experience requirements and hopefully work into a full time job.

EDUCATION
Associates in Applied Technology (expected March 2009)
Some College, Some City WA
*Currently enrolled in Cisco CCNA 4 and Telecommunications 1.
*Planned courses: Telecommunications 2, Cisco PIX/ASA 1 & 2

QUALIFICATIONS
Certifications:
*CompTIA A+
*CCNA (expected December 2008)

Proficiencies:
*Novell SUSE Linux
*Other Linux Distributions
*Fluent in the Vi editor
*Microsoft Windows Operating Systems
*Cisco Routers and Switches
*Cisco IOS
*IP, TCP/IP, Frame Relay, PPP, HDLC
*IP subnetting
*Copper and fiber cabling

EXPERIENCE
UNIX Server Admin
Same College, April 2008 - Current
*Diagnose and troubleshoot problems with the server
*Provide support to students having troubles with the server.
*Automate functions by writing scripts.
*Managed over 1500 user accounts.

DNET Lab Assistant
Same College, October 2007 - Current
*Make & repair cable runs.
*Provide assistance to students with their coursework.
*Maintain the lab equipment and make sure it is working correctly.
*Recover passwords & corrupted IOS images on Cisco equipment.
*Work on assigned projects such as documentation.

Ramp Service Agent
Stupid Airport Job, February 2007 - November 2007
*Worked as a team to complete the job.
*Maintained a strict schedule of departures and arrivals.
*Kept a security and safety oriented environment.
*Instructed new employees how to safely do the job.

AWARDS & RECOGNITIONS
*Honor Roll/Vice President's list
*Eagle Scout

 

[Destonomos]

<name>
<address>
Cell: <phone>
<email>​

Objective
To obtain a position at <insert company> where I am able to utilize my education and experience in the field of Information Technology and Telecommunications Systems Management.

Summary
An upcoming college graduate possessing a willingness to learn and a diverse background in computer networks, telephony, wireless, analysis, and design.

Education
Murray State University

Murray, KY​

Area: Telecommunications Systems Management

Expected: May 2009​

GPA: 3.08/4.0
Area GPA: 3.36/4.0

Experience
Computer Services Inc. (CSI)

Paducah, KY​

E-mail and Blackberry Support

May 2008 – Present​

&#61607;Collaborated with banks and third parties to resolve network problems
&#61607;Involved in a system-wide e-mail migration of POP3 servers
&#61607;Provided e-mail transition support before, during, and after migration to all users
&#61607;Responsible for uptime related to end user services such as POP3, Exchange, and Blackberry/Exchange synchronization
Murray State University

Murray, KY​

Custodial Services

August 2007 – Present​

&#61607;Collaborated with other employees on job assignments
&#61607;Responsible for the maintenance and safety of dining facilities, kitchen, office, and break areas
Pella Windows

Murray, KY​

Assembly Operator

January 2007 – August 2007​

&#61607;Responsible for the operation of several high-maintenance manufacturing machines
&#61607;Responsible for identifying small engine defects during production
Briggs & Stratton

Murray, KY​

Assembly Operator

August 2005 – January 2007​

&#61607;Built standard small size Briggs & Stratton engines
&#61607;Evaluated engines for defects or missing parts before pack-out

Technical Skills
Regular Basis
Cisco IOS on routers and switches, Windows XP/Vista, Active Directory, Exchange Management Console, Blackberry Manager, Requirements Analysis, Routing Protocols (RIP, RIPv2, OSPF, IGRP, EIGRP), Cisco Wireless Access Points, POP3, Exchange, DHCP, DNS, WAN Technologies (T1, ISDN, Frame Relay), Adtran Atlas Enterprise Integrated Access Device
Experience With
Ethereal /Wireshark, Access Control Lists, Enterprise Resource Planning, Virtualization (VMware), Linux (Fedora Core, CentOS), Network Address Translation
I am preparing to take the CCNA exam and have set a goal to obtain certification before graduation.
*References available by request

Can someone please take a look at my resume? The spaces are off in the above quote, I used 12 size font for headers and 10 for all text and no spaces in the entire resume. I just used 6 point spacing after sections to put a visual barrier in without wasting space. Its 1 complete page from head to toe with not 1 line left.

Thanks in advance.

 

[jmroberts70]

I'm sorry guys but I have been very busy as of late but promise to get these resume's reviewed in the next 48 hours

 

[ClariorHincHonos]

I'm working on updating my resume. This is a very rough version, so any feedback is welcome. If you have any questions about any of it, let me know. Thanks! (I'm also gonna post it in Genmay I think).

OBJECTIVE:

KEY QUALIFICATIONS
Hardware
• 5 years experience with both desktop and server systems and equipment
• Very experienced with hardware RAID solutions, particularly Adaptec and LSI solutions
• Experience with fibre channel based SAN solutions
Software
• Highly proficient with Windows 2000/XP/2003/2008
• Basic knowledge of Linux-CentOS 4/5, Ubuntu, Red Hat
• MS Office, Open Office
• Symantec Ghost, Acronis True Image Home & Enterprise
• Active Directory, DNS, DHCP
• Symantec & McAfee Security Products
• Sonicwall GMS
Management/Leadership
• Training and evaluation
• Scheduling and work load management
• Asset ordering and tracking

PROFESSIONAL EXPERIENCE

Datacenter Administrator 2007-Present Crystaltech Webhosting, Phoenix, AZ
• Lead 6 member server provisioning team responsible for 4000 production servers
• Troubleshot and repaired servers with hardware failure
• Assessed and initiated solutions for corrupt or compromised Windows or Linux operating systems
• Configured and assembled hardware for custom hosting solutions
• Researched, tested, and evaluated next generation server hardware for environment upgrade
• Evaluated and counseled team members on work performance and job duties
• Developed and produced modular training system-deployed company wide
• Provided technical reference documents for non-technical company branches
• Provisioned and prepared over 1000 new servers for the production environment

Technical Support Technician 2007 Etelecare Global Solutions, Phoenix, AZ
• Provided hardware and software troubleshooting services and resolutions to Dell customers
• Recorded and monitored technical support actions in client records
• Supported large scope of support; full hardware, operating system functionality, and limited software.

Client Support Administrator 2004-2006 United States Air Force, WAFB, MO
• Performed user account maintenance utilizing Active Roles active directory graphical user interface
• Updated and patched software not covered by automated patch system
• Upgraded and repaired computer systems and hardware
• Troubleshot and repaired local area network connectivity problems
• Maintained user awareness of changes to the network and computer systems

Website Develpoper 2004-2006 United States Air Force, WAFB, MO
• Created, maintained, and upgraded five original websites for related offices
• Incorporated user feedback and inputs into design on the fly

Equipment Custodian 2003-2006 United States Air Force, WAFB, MO
• Maintained and accounted for various computers systems and equipment valued at approximately $30,000 total.
• Managed purchases, upgrades, and receipt of new equipment

EDUCATION

A.A., General Studies, State Fair Community College, 2006
A.A.S., Avionics Systems Technology, Community College of the Air Force

ADDITIONAL TRAINING & EXPERIENCE

• Thomson/NET-G A+ Training
• Air Force IT E-Learning Introduction to Networking
• Air Force Client Support Administration Certification Program



***********************
I cut the following sections out, as they weren't really relevant.
***********************
Avionics System Technician 2001-2006 United States Air Force, WAFB, MO
• Performed on aircraft maintenance of control, displays, radar, radar altimeter, navigation, autoflight and communications systems.
• Identified, isolated, and repaired malfunctions utilizing on-board test systems, support equipment, test/measurement/diagnostic equipment, built-in test, ground readiness test functions and hand tools.
• Removed, installed and tested line replaceable units.
• Recorded aircraft maintenance in aircraft forms and online maintenance database system.

Data Analyst 2004-2006 United States Air Force, WAFB, MO
• Extracted various data types from Integrated Maintenance Data System for analytical use
• Imported data types into MS Excel
• Produced weekly and monthly presentations for higher leadership
• Identified and reported negative trends found in data

Avionics System Technician 2007-Present Arizona Air National Guard, Phoenix, AZ
• Performed on aircraft maintenance of control, displays, radar, radar altimeter, navigation, autoflight and communications systems.
• Identified, isolated, and repaired malfunctions utilizing on-board test systems, support equipment, test/measurement/diagnostic equipment, built-in test, ground readiness test functions and hand tools.
• Removed, installed and tested line replaceable units.
• Recorded aircraft maintenance in aircraft forms and online maintenance database system.

 

[NotSoSimple]

Dead thread?

 

[jmroberts70]

Naw, I've just been so busy lately that I haven't had the time to review these resumes for a while. In fact, I don't know when I can (not that someone else can't). I'll try and get to them as soon as I possibly can though... Good luck guys!

 

[NotSoSimple]

Anyone have any feedback on how long it will take to 'process' applications from local govnt office? I applied for a county job working in the IT Dept and was told by a Deputy friend of mine in that county they are pretty slow (Like weeks, if not months).

Job posting deadline was last Friday (12/12) and I have not called yet. I sent my materials via FedEx w/ signature required so I know they got it. When should I call?

 

[jmroberts70]

Yeah, they're terrible at that sort of thing. Frankly, you have to wonder who they manage to hire. Most of the "good hires" have already moved on after turning in their applications and resumes and found other jobs elsewhere at companies that are more responsive. The leftovers are what are usually still available since they're not having luck getting hired anywhere else!! Considering the fact that I've worked around government employees for the last 20 years, I think I can speak with some authority on the subject!!

 

[Qua Sar]

Hello,
Can you please tell me how my resume is. I am looking for an INTERNSHIP and so i thought i'd ask what you think. I took out the name's and any address's and the format is gone becuase i couldn't figure out how to attach a file to this thread (idk if i can) The relevant courses are in a table and so is the name email and home and school addrss.

<name>
<email>

Home Address: School Address:
Home Address here Schol address here



OBJECTIVE

To obtain an internship in the Information Systems field that would use my skills and knowledge in web design, networking, and programming.

EDUCATION

<college> Graduation Date: May 2010
Bachelor of Science in Information Systems
Dean’s Scholarship

RELEVANT COURSES

Systems Analysis and Design
Information Systems
E-Commerce Application Programming
Computer Science I
Database Systems
Computer Science II
Algorithm and Data Structures
Operating Systems and Systems Programming
Computer Networks and Networking

SKILLS

C++
HTML, PHP, Javascript
Microsoft Access, Excel, Word, PowerPoint
Familiarity with networking practices

RELEVANT EXPERIENCE

<college office of student activities> webmaster December 2007
Use HTML to maintain the Office of Student Activities website for upcoming events.
Select and incorporate graphics for publicity purposes.
Correspond with student groups to identify information for website, establish email accounts, and make updates.

ADDITIONAL EXPERIENCE

<wawa> Summer 2006
Gained strong customer service skills

<company> September 2003 – March 2005
Prepared paper hospital files for consolidation on CDs. Required attention to detail and the handling of confidential information.

Web Design Experience
<company name>
<name>'s Personal Website to show work experiences

CO-CURRICULAR ACTIVITIES
Gamer’s Guild, Webmaster

 

[Destonomos]

Hello,
Can you please tell me how my resume is. I am looking for an INTERNSHIP and so i thought i'd ask what you think. I took out the name's and any address's and the format is gone becuase i couldn't figure out how to attach a file to this thread (idk if i can) The relevant courses are in a table and so is the name email and home and school addrss.

<name>
<email>

Home Address: School Address:
Home Address here Schol address here



OBJECTIVE

To obtain an internship in the Information Systems field that would use my skills and knowledge in web design, networking, and programming.

EDUCATION

<college> Graduation Date: May 2010
Bachelor of Science in Information Systems
Dean’s Scholarship

RELEVANT COURSES

Systems Analysis and Design
Information Systems
E-Commerce Application Programming
Computer Science I
Database Systems
Computer Science II
Algorithm and Data Structures
Operating Systems and Systems Programming
Computer Networks and Networking

SKILLS

C++
HTML, PHP, Javascript
Microsoft Access, Excel, Word, PowerPoint
Familiarity with networking practices

RELEVANT EXPERIENCE

<college office of student activities> webmaster December 2007
Use HTML to maintain the Office of Student Activities website for upcoming events.
Select and incorporate graphics for publicity purposes.
Correspond with student groups to identify information for website, establish email accounts, and make updates.

ADDITIONAL EXPERIENCE

<wawa> Summer 2006
Gained strong customer service skills

<company> September 2003 – March 2005
Prepared paper hospital files for consolidation on CDs. Required attention to detail and the handling of confidential information.

Web Design Experience
<company name>
<name>'s Personal Website to show work experiences

CO-CURRICULAR ACTIVITIES
Gamer’s Guild, Webmaster

Here are some things I did on my internship resume that you could work on IMO.

- Home and School address should be changed to Current and Permanent addresses

- Don't put one and then the other to fill space, left align one and right align the other across from it

- Put all experience under one section putting most relavent at the top and bullet everything under jobs

- I personally would do away from courses because then the employer has to guess what was taught in those courses. fill out your skills area with more info and don't bullet it to fill space. Seriously put everything you possibly have been taught or messed with. I would go even further and section off skills with 2 sub categories like experienced with and regular basis.

- replace skills with Technical Skills

- your objective should be more self selling than it is. Try this:

An upcoming student possessing the willingness to learn wanting to obtain an internship at <insert company> where I can utilize my skills in Information Technology.

or something to that effect.


Pick what is the best sections of your resume currently and sell what is the best feature about you as a person and work your way down. I would personally go:

Name
Info
Education
Job Experience
Technical Skills

Oh and don't forget to put references by request at the bottom of the resume.


After you get some pointers here def make sure you run it by some of your teachers before you send it out. It will help a TON! I just finished my resume I'm going to be sending out for jobs (I'm a senior) and I had a Dr. of my network analysis and design course that used to hire people at the pentagon (was in the pentagon when it was bombed on 9/11) look at it 3 times and then I had another one of my teachers look at it once and then I went and had a english major look it over for grammer problems. It took me around 3 months to get all that done because it was during classes but its done and my final grades for last semester were uploaded yesterday so I get to change my GPA's on the resume and I'm done.

Oh I almost forgot. Under education make sure to put your cumulative GPA and your Area GPA (only tech classes averaged together for an area GPA) because different companies will want to know those numbers. I only hope yours are above a 3.0.

 

[Qua Sar]

Yea i'm above a 3.0. Thanks for the suggestions i will work on it. The home and permanent address are on the same lines actually but it didnt' show up that way when i took out the addresses for safety sake.

 

[K600]

There seem to be a lot of people in here that are already in the industry so I'm curious to know their opinions on the subject.

I'm a dual major (Information Systems - Enterprise Resource Planning) (Management).

The problem is that it has become obvious that the degree, while somewhat technical, isn't nearly as tech-oriented as the IT program. I'm planning on insulating with some certs but I'm trying to figure out whether I'm fucked or not. By the time I graduate, I'll have a decent amount of experience (Two year co-op with GE Transportation Systems and two years of basic experience in the IT building, primarily consisting of computer repair and image building/distribution).

I would like to get some experience in ERP and eventually work as a project manager or consultant but it seems like companies would be quicker to hire someone with an IT graduate with a minor in ERP than an IS graduate with the same emphasis.

 

[Destonomos]

There seem to be a lot of people in here that are already in the industry so I'm curious to know their opinions on the subject.

I'm a dual major (Information Systems - Enterprise Resource Planning) (Management).

The problem is that it has become obvious that the degree, while somewhat technical, isn't nearly as tech-oriented as the IT program. I'm planning on insulating with some certs but I'm trying to figure out whether I'm fucked or not. By the time I graduate, I'll have a decent amount of experience (Two year co-op with GE Transportation Systems and two years of basic experience in the IT building, primarily consisting of computer repair and image building/distribution).

I would like to get some experience in ERP and eventually work as a project manager or consultant but it seems like companies would be quicker to hire someone with an IT graduate with a minor in ERP than an IS graduate with the same emphasis.

I would say the later would be a better idea. There are slight differences in different ERP solutions and your going to get to know the one you are going to support or implement anyways. I've taken 2 ERP classes and besides actually messing with the different programs I pretty much know how they work and how you would implement one without failure to an extent. I also go to sit in on a training session for my college that was implementing a 2 million dollar ERP project which was nice experience .

 

[plinko]

As a long-time reader and member of HardForum, I've decided to take my interest in computers to the next level. I'm currently a teacher but want to get into IT. I will be going back to school within the next 6 months to study Computer Networking. Would you tell me if this is a good resume for a (very) entry-level IT job? Advice is much appreciated!

Matthew xxxxxxxx
[address]
cell:



Objective
To obtain a postition at [name of place] where I can utilize my education and experience to enter the computer industry.

Education
Millersville University, December 2005
Bachelor of Science in Special Education
Graduated cum laude with 3.56 GPA

Proficiencies
*Microsoft Windows XP and Vista (32 and 64 bit)
*Linux (Ubuntu, PC Linux OS, Fedora)
*Microsoft Office 2007, 2003, Open Office
*Selecting appropriately priced and capable computer hardware for end users' needs
*Building and installing new computer systems
*Installing operating systems, device drivers, software
*Partitioning hard drives, dual-booting operating systems
*Troubleshooting hardware and software issues
*Advising end users on software choices
*Building small networks (up to 6 computers) for home users
*Diagnosing and troubleshoot problems with file servers on small networks

Work Experience
Special Education Teacher 2007-present
*Strong interpersonal and communication skills
*School to Work Teacher for 9th and 10th grade students
*Currently teach mathematics and English, occupational skills needed to acquire and maintain a job
*Collaborate with job trainers from outside agency to secure short and long-term job opportunities for students
*Conduct team meetings with parents and colleagues to ensure legal compliance and documentation

Developmental Care Specialist at Allegheny Valley School 2005-2007
*Documented progress of individual functional and behavioral goals
*Contributed input as a team member to implement and revise clients' goals

Survey Facilitator at the Center for Opinion Research 2003-2004
*Conducted telephone opinion research surveys collecting data for the PA Department of Education , Keystone Polls, local television and radio stations, and the State System of Higher Education.

Foods Warehouse Supervisor 1999-2005
*Assigned tasks to co-workers
*Inventoried stock, filled orders and delivered them, collaborated with co-workers on tasks

Motivation
Strong motivation to change career field from teaching to IT.

 

[roaf85]

I'm working on updating my resume. This is a very rough version, so any feedback is welcome. If you have any questions about any of it, let me know. Thanks! (I'm also gonna post it in Genmay I think).

OBJECTIVE:

KEY QUALIFICATIONS
Hardware
• 5 years experience with both desktop and server systems and equipment
• Very experienced with hardware RAID solutions, particularly Adaptec and LSI solutions
• Experience with fibre channel based SAN solutions
Software
• Highly proficient with Windows 2000/XP/2003/2008
• Basic knowledge of Linux-CentOS 4/5, Ubuntu, Red Hat
• MS Office, Open Office
• Symantec Ghost, Acronis True Image Home & Enterprise
• Active Directory, DNS, DHCP
• Symantec & McAfee Security Products
• Sonicwall GMS
Management/Leadership
• Training and evaluation
• Scheduling and work load management
• Asset ordering and tracking

PROFESSIONAL EXPERIENCE

Datacenter Administrator 2007-Present Crystaltech Webhosting, Phoenix, AZ
• Lead 6 member server provisioning team responsible for 4000 production servers
• Troubleshot and repaired servers with hardware failure
• Assessed and initiated solutions for corrupt or compromised Windows or Linux operating systems
• Configured and assembled hardware for custom hosting solutions
• Researched, tested, and evaluated next generation server hardware for environment upgrade
• Evaluated and counseled team members on work performance and job duties
• Developed and produced modular training system-deployed company wide
• Provided technical reference documents for non-technical company branches
• Provisioned and prepared over 1000 new servers for the production environment

Technical Support Technician 2007 Etelecare Global Solutions, Phoenix, AZ
• Provided hardware and software troubleshooting services and resolutions to Dell customers
• Recorded and monitored technical support actions in client records
• Supported large scope of support; full hardware, operating system functionality, and limited software.

Client Support Administrator 2004-2006 United States Air Force, WAFB, MO
• Performed user account maintenance utilizing Active Roles active directory graphical user interface
• Updated and patched software not covered by automated patch system
• Upgraded and repaired computer systems and hardware
• Troubleshot and repaired local area network connectivity problems
• Maintained user awareness of changes to the network and computer systems

Website Develpoper 2004-2006 United States Air Force, WAFB, MO
• Created, maintained, and upgraded five original websites for related offices
• Incorporated user feedback and inputs into design on the fly

Equipment Custodian 2003-2006 United States Air Force, WAFB, MO
• Maintained and accounted for various computers systems and equipment valued at approximately $30,000 total.
• Managed purchases, upgrades, and receipt of new equipment

EDUCATION

A.A., General Studies, State Fair Community College, 2006
A.A.S., Avionics Systems Technology, Community College of the Air Force

ADDITIONAL TRAINING & EXPERIENCE

• Thomson/NET-G A+ Training
• Air Force IT E-Learning Introduction to Networking
• Air Force Client Support Administration Certification Program



***********************
I cut the following sections out, as they weren't really relevant.
***********************
Avionics System Technician 2001-2006 United States Air Force, WAFB, MO
• Performed on aircraft maintenance of control, displays, radar, radar altimeter, navigation, autoflight and communications systems.
• Identified, isolated, and repaired malfunctions utilizing on-board test systems, support equipment, test/measurement/diagnostic equipment, built-in test, ground readiness test functions and hand tools.
• Removed, installed and tested line replaceable units.
• Recorded aircraft maintenance in aircraft forms and online maintenance database system.

Data Analyst 2004-2006 United States Air Force, WAFB, MO
• Extracted various data types from Integrated Maintenance Data System for analytical use
• Imported data types into MS Excel
• Produced weekly and monthly presentations for higher leadership
• Identified and reported negative trends found in data

Avionics System Technician 2007-Present Arizona Air National Guard, Phoenix, AZ
• Performed on aircraft maintenance of control, displays, radar, radar altimeter, navigation, autoflight and communications systems.
• Identified, isolated, and repaired malfunctions utilizing on-board test systems, support equipment, test/measurement/diagnostic equipment, built-in test, ground readiness test functions and hand tools.
• Removed, installed and tested line replaceable units.
• Recorded aircraft maintenance in aircraft forms and online maintenance database system.

Your experience is really good and your resume is well written. One point I will stress is to minimize the amount of bullet points per job to around 4 or 5. Some of your bullet points seem general in nature (supported systems, researched systems) and they overlap your previous jobs. What did you research?

If you must include those a better statement would read "Researched VoIP solution in order to replace all phone lines on a cost savings of 20000 per year. You get the idea.

 

[roaf85]

As a long-time reader and member of HardForum, I've decided to take my interest in computers to the next level. I'm currently a teacher but want to get into IT. I will be going back to school within the next 6 months to study Computer Networking. Would you tell me if this is a good resume for a (very) entry-level IT job? Advice is much appreciated!

Matthew xxxxxxxx
[address]
cell:



Objective
To obtain a postition at [name of place] where I can utilize my education and experience to enter the computer industry.

Education
Millersville University, December 2005
Bachelor of Science in Special Education
Graduated cum laude with 3.56 GPA

Proficiencies
*Microsoft Windows XP and Vista (32 and 64 bit)
*Linux (Ubuntu, PC Linux OS, Fedora)
*Microsoft Office 2007, 2003, Open Office
*Selecting appropriately priced and capable computer hardware for end users' needs
*Building and installing new computer systems
*Installing operating systems, device drivers, software
*Partitioning hard drives, dual-booting operating systems
*Troubleshooting hardware and software issues
*Advising end users on software choices
*Building small networks (up to 6 computers) for home users
*Diagnosing and troubleshoot problems with file servers on small networks

Work Experience
Special Education Teacher 2007-present
*Strong interpersonal and communication skills
*School to Work Teacher for 9th and 10th grade students
*Currently teach mathematics and English, occupational skills needed to acquire and maintain a job
*Collaborate with job trainers from outside agency to secure short and long-term job opportunities for students
*Conduct team meetings with parents and colleagues to ensure legal compliance and documentation

Developmental Care Specialist at Allegheny Valley School 2005-2007
*Documented progress of individual functional and behavioral goals
*Contributed input as a team member to implement and revise clients' goals

Survey Facilitator at the Center for Opinion Research 2003-2004
*Conducted telephone opinion research surveys collecting data for the PA Department of Education , Keystone Polls, local television and radio stations, and the State System of Higher Education.

Foods Warehouse Supervisor 1999-2005
*Assigned tasks to co-workers
*Inventoried stock, filled orders and delivered them, collaborated with co-workers on tasks

Motivation
Strong motivation to change career field from teaching to IT.[/QUOTE]

If you must list sentences as a Proficiencies make sure they are revelevant to the job in which you are applying. Many times jobs will list the types of systems or software you must use and an automated program will go through resumes looking for those keywords.

For example instead of listing "re imaged computers" list "reimaged and installed using Norton Ghost"

Get rid of the motivation. That will be an interview question. Your objective should focus on training.

For instance "To obtain a position in X company where my skills in IT and teaching or training can bring value to the company"

If you get an interview you should stress that you have had experience with children etc.

Lots of school systems will ask for that when hiring an IT person. In fact I think if you have skills in teaching you are better hire for a school system IT job because most of the IT experience comes from being on the job.

 

[roaf85]

There seem to be a lot of people in here that are already in the industry so I'm curious to know their opinions on the subject.

I'm a dual major (Information Systems - Enterprise Resource Planning) (Management).

The problem is that it has become obvious that the degree, while somewhat technical, isn't nearly as tech-oriented as the IT program. I'm planning on insulating with some certs but I'm trying to figure out whether I'm fucked or not. By the time I graduate, I'll have a decent amount of experience (Two year co-op with GE Transportation Systems and two years of basic experience in the IT building, primarily consisting of computer repair and image building/distribution).

I would like to get some experience in ERP and eventually work as a project manager or consultant but it seems like companies would be quicker to hire someone with an IT graduate with a minor in ERP than an IS graduate with the same emphasis.

I was an intern to a project manager for a banking software company but I never messed with ERP systems. In fact I would not be surprised if most interns in Project Management never saw numbers.

You may be better off looking for an internship in manufacturing. Many manufacturing companies use ERP systems for forecasting.

 

[rekojenasni_787]

Please take a look at my resume, it prints out as one page... However I feel its a bit too much?

SUMMARY
A versatile computer specialist with strong experience in software/hardware troubleshooting skills, configuring Windows based systems and networking.

TECHNICAL QUALIFICATIONS
PC Technician
&#61607; Disassembly and assembly of computer hardware
&#61607; Configuration, diagnosis, repair and preventive maintenance of computers
&#61607; Troubleshoot hardware and software incompatibility issues or errors
&#61607; Installation and configuration of operating systems and network operating systems
&#61607; Hardware: CPU, RAM, EIDE, SATA, PCI, PCI-Express, AGP, USB, IEEE 1394, VGA, DVI and PSU
&#61607; Peripherals: PDA, Scanner, Printer/Fax/Copier, Projector and Backup drives

Networking and Security
&#61607; Implement single-log in and centralized administration capability through a directory service such as Active Directory
&#61607; Create and manage user, computer and group accounts
&#61607; Implement and manage services such as file and print sharing, DHCP and DNS
&#61607; Recognize PC and Network related security vulnerabilities through risk assessment and plan and implement network security measures
&#61607; Install, configure and support an organization’s LAN
&#61607; Maintain network hardware and software and analyze problems through network monitoring to ensure its availability to system users
&#61607; Versatile experience with all types of cabling such as Coax, STP, UTP and Fiber Optic
&#61607; Network Hardware: NIC, Switches, Routers, Wireless devices and VoIP phones
&#61607; Network Software: Ethereal, Firewall, E-mail client, FTP client and VNC/remote desktop

Operating systems and Application Software
&#61607; Windows Server 2003, 98/2000/XP/Vista, Mac OS X and Ubuntu Linux
&#61607; Microsoft Office, OpenOffice.org and Adobe Acrobat/Reader
&#61607; Norton Antivirus, ESET NOD32 and McAfee Antivirus
&#61607; Acronis True Image, Novell ZENworks and Norton Ghost

Programming and Web Development
&#61607; Basic knowledge of Java, C++, Visual Basic, XHTML and microprocessor instructions
&#61607; Adobe Photoshop, Adobe Dreamweaver, Microsoft Front Page, Microsoft Visio

EDUCATION
National Technical Institute for the Deaf, RIT – Rochester, NY [September 2004 – May 2008]
&#61607; Major: Applied Computer Technology
&#61607; Degree: Associates of Applied Science (pending)
&#61607; Concentration: PC technician/Network Administrator

BOCES Career & Technical Education Center – Goshen, NY [September 2001 – June 2003]
&#61607; Major: Computer Programming
&#61607; Concentration: C++, Visual Basic and history of computers
&#61607; Diploma and Certificate in Computer Programming

WORK EXPERIENCE
Sullivan County BOCES – Liberty, NY [May 2008 – August 2008]
&#61607; Worked as PC/LAN Technician for co-op experience
&#61607; Worked in SC BOCES and local school districts with a partner
&#61607; Repaired Dell desktops and laptops
&#61607; Repaired faulty networks in local school districts
&#61607; Loaded preset image using Novell ZENworks Imaging and finalized installation
&#61607; Set up and connected brand new Dell Desktops for local school districts

Schenk Builders of NY Inc. – Warwick, NY [March 2008 – April 2008]
&#61607; Hauled, unloaded and moved various materials from one site to another
&#61607; Performed and maintained cleanliness on construction sites
&#61607; Performed removal of concretes, tiles and sheet rocks for bathroom remodel
&#61607; Usage and organization of various power tools

Hillcrest Shell Gas Station/Repair shop – Hillcrest, NY [January 2004 – May 2004]
&#61607; Processed sales orders and transactions at the cash register
&#61607; Filled up gas for customers at Full Serve
&#61607; Performed oil changes, tune up and service brakes on customer’s vehicles
&#61607; Performed auto parts replacement on customer’s vehicles

Cornwall School District – Cornwall, NY [November 2003 – December 2003]
&#61607; Worked as a PC technician
&#61607; Repaired all defected computers
&#61607; Set up and connected brand new Dell desktops for each classroom
&#61607; Loaded image via network through Norton Ghost and finalized installation

 

[ClariorHincHonos]

Your experience is really good and your resume is well written. One point I will stress is to minimize the amount of bullet points per job to around 4 or 5. Some of your bullet points seem general in nature (supported systems, researched systems) and they overlap your previous jobs. What did you research?

If you must include those a better statement would read "Researched VoIP solution in order to replace all phone lines on a cost savings of 20000 per year. You get the idea.

Thanks for the advice! I'll definitely make some changes.