BulletDust
Supreme [H]ardness
- Joined
- Feb 17, 2016
- Messages
- 6,057
First and foremost, my intention with this post is not to bag out Windows 10 without good reason, this is myself venting frustration over who's in control of my client's PC - Am I the one in control, or is Microsoft in control? Here's my true to life example:
I have a couple of clients that run an accounting software package called Reckon Accounts and it has to be stated that I feel this particular software package is shit. Last I checked they do not fully support Windows 10 or MS Outlook 2016. In order to maintain compatibility one of my clients is still running Office 2003, yes, that's right, Office 2003! My second client I was forced to set up Thunderbird as their email client in order to maintain compatibility.
The issue shows itself when the clients try to email an invoice as an attachment directly from Reckon Accounts, the driver used to perform such an action is rubbish, but as stated I can work around the issue - With the exception of one major problem.
Every time Windows 10 updates it sets either Microsoft Mail or Microsoft Outlook 2016 as the default mail client, totally buggering up any work I've performed in getting this crappy package working. Furthermore, it's not enough to simply go to Settings > System > Default Apps and select the necessary client as well as go to Control Panel > Default Programs > and select the necessary client, a situation that is ridiculous in itself - Why is there two sections within the OS where I have to make the necessary changes?! Especially when the changes don't have an effect, Windows will still insist on using a Microsoft email client no matter what!
What I have to do is open Regedit and manually modify the fields under HKEY_LOCAL_MACHINE\Software\Clients\Mail as well as HKEY_CURRENT_USER\Software\Clients\Mail to Mozilla Thunderbird as opposed to Microsoft mail or Microsoft Outlook every time there is a Windows update!
This just isn't good enough! It's an inconvenience to me and a major inconvenience to my client. When I set up an OS the way I need it set up in order to run correctly those changes should unconditionally stick!
Not only that, but the Reckon accounts client software has to be set to 'Run As Administrator' or else the send attachment to email function will fail, where's the security in that! And yet again, every update this setting is changed, resulting once again in send to email problems.
Anyway, rant over. I'm just tired and sick of not being in control of this situation, it's not as simple as just disabling updates as that opens up a can of worms from a security patching perspective on behalf of my clients - Something I would never subject anyone to.
Anyone else face issues such as this? It just boggles my brain not only how Reckon Accounts can be so useless under Windows 10, but how Microsoft can justify changing my settings to use Microsoft products every time there's an update - Which is obviously what they're doing!
I have a couple of clients that run an accounting software package called Reckon Accounts and it has to be stated that I feel this particular software package is shit. Last I checked they do not fully support Windows 10 or MS Outlook 2016. In order to maintain compatibility one of my clients is still running Office 2003, yes, that's right, Office 2003! My second client I was forced to set up Thunderbird as their email client in order to maintain compatibility.
The issue shows itself when the clients try to email an invoice as an attachment directly from Reckon Accounts, the driver used to perform such an action is rubbish, but as stated I can work around the issue - With the exception of one major problem.
Every time Windows 10 updates it sets either Microsoft Mail or Microsoft Outlook 2016 as the default mail client, totally buggering up any work I've performed in getting this crappy package working. Furthermore, it's not enough to simply go to Settings > System > Default Apps and select the necessary client as well as go to Control Panel > Default Programs > and select the necessary client, a situation that is ridiculous in itself - Why is there two sections within the OS where I have to make the necessary changes?! Especially when the changes don't have an effect, Windows will still insist on using a Microsoft email client no matter what!
What I have to do is open Regedit and manually modify the fields under HKEY_LOCAL_MACHINE\Software\Clients\Mail as well as HKEY_CURRENT_USER\Software\Clients\Mail to Mozilla Thunderbird as opposed to Microsoft mail or Microsoft Outlook every time there is a Windows update!
This just isn't good enough! It's an inconvenience to me and a major inconvenience to my client. When I set up an OS the way I need it set up in order to run correctly those changes should unconditionally stick!
Not only that, but the Reckon accounts client software has to be set to 'Run As Administrator' or else the send attachment to email function will fail, where's the security in that! And yet again, every update this setting is changed, resulting once again in send to email problems.
Anyway, rant over. I'm just tired and sick of not being in control of this situation, it's not as simple as just disabling updates as that opens up a can of worms from a security patching perspective on behalf of my clients - Something I would never subject anyone to.
Anyone else face issues such as this? It just boggles my brain not only how Reckon Accounts can be so useless under Windows 10, but how Microsoft can justify changing my settings to use Microsoft products every time there's an update - Which is obviously what they're doing!
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