I have someone that has an HP DV6000 laptop and the CD/DVD drive no longer works. The light comes on on the drive, but it does not see or read discs. I took and good working CD/DVD drive and put into the computer and the same results...computer doesn't see anything from the CD/DVD drive. So, I am assuming at this point there is something else beside the drive causing the issue. The computer works perfect. It shows the CD Drive in Windows Explorer but when you click on the drive it just says please insert a disk into the cd drive. A disc is in the drive.
Any suggestions?
Any suggestions?