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Help troubleshooting - freezes booting

fx_fury

Limp Gawd
Joined
Feb 8, 2011
Messages
508
I need help! I was sitting in front of my computer today and it randomly rebooted. I let it reboot and as it tried to post, all I saw was a black screen. I waited it out but I had to turn it off and try again. This stayed this way until I cleared the CMOS. This allowed me to boot into Windows and everything seemed fine. I checked temps, which were still fine, and tried playing MW3. After about 15 minutes of gameplay, my computer locked up. I was monitoring temps and nothing was about 40 C. I was able to reboot it fine, I reset the 4.4 Ghz OC and ran Intelburn with no issues, I thought I was fine at this point.

I tried using it again this evening and it randomly rebooted again. This time clearing the CMOS did not let me get into windows. I was able to get into the bios and tweak settings, but when it tries to boot into windows, it hangs at the starting windows screen. I tried booting into my other internal hard drive and it still hangs at that point. I tried booting at stock and am still having no luck.

Thoughts? Bad PSU? Bad graphics card? I appreciate any and all help!
 
Please hit up the stickied "Basic Troubleshooting Guide" and report back when you've done some testing.
 
I believe that I did most of the basic troubleshooting guide. I also updated my bios, reset CMOS, reset the overclock and left if on stock. I cannot get an error dump as I cannot get into windows, or I'm not sure if I could somehow. I tried booting into safemode with networking and it can't do that, it freezes after the basic files load.

Thanks for any and all help!
 
I tried booting into safe mode with networking and it loaded all the drivers and then got stuck again, same as before. This is really confusing me.

I also removed all the peripherals to no avail. I'm just really limited right now as my build is extremely tight, two 120 rads in a V351 so I'm not a huge fan of touching things. I'm also in finals which is giving me no time to work on it.

I just have not had any experience with this issue and have no idea what it could be. It POSTS and I can modify the bios, but as it launches into windows it freezes, which makes me think it is a software issue, but when I tried booting into my other internal hard drive, the same occurred, making me think it is a hardware issue which is worse :(
 
Well we've eliminated psu, graphics, HDD, drivers, etc.

Only thing I can think of is bad RAM, if you have multiple sticks of ram, try swapping them out one stick at a time.
 
I swapped all sticks into all slots and they froze at the same place booting windows. I first tried dual channel, then each stick, one at a time, in each slot.

Has the RAM gone bad?

Also I booted into safe mode with networking with one stick and it still got stuck :(
 
I doubt all the ram would have simultaneously gone bad. Chances are your MoBo FUBARed somehow, might have to RMA/replace it.
 
It turns out that it was actually my second hard drive. I isolated it to that but haven't had a chance to test it in another computer. When the second hard drive is hooked up to the mobo, the computer won't boot. I tested other things in the sata ports and they work so it's not the ports.

That being said, did the drive die and did I lose all my data? Or what other things could have gone wrong?
 
Interesting, I've never seen a secondary drive affect the bootup process, since the OS isn't on it. Check your boot order through bios, make sure it's not trying to boot from the second drive.

Slap the drive in a second comp, see if it reads. If not, you might want to try some data recovery softwares, but there is a chance you've lost your data at this point.
 
Will do that. Any ideas besides swapping it into another pc and seeing what happens? Could it be a bad sata cable? Should I try it in another PC and reformat it and try? I'm reluctant to do so as it's in a very awkward place and I'd have to dismantle everything...but I might have to.
 
Well you could always swap the Sata cable with one you know is working (from a cd drive temporarily or w/e), but chances are the drive itself is somehow corrupted. If you want, you could try booting into Windows with the drive unplugged, then plugging it back in once windows is up and see if you can scan/recover it. Just be careful, this will require you to reach into your computer and connect a SATA while it's on.
 
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