I had a Western Digital 1.5TB Black go bad on me about 2 weeks ago. I totally forgot about their 5 year warranty until I had to remove it to install its 3TB replacement that I had purchased online. Once I checked the WD website I found I still had about 150 days of warranty left on the 1.5TB so I sent it in...pretty painless as far as RMA's go. A week later I received my brand new 3TB Black which they sent 2nd day air. I have read so many RMA horror stories lately so I wanted to put the spotlight on a good one. Also don't be a knucklehead like me and spend money on replacement parts without checking the warranty first Anyway, big thanks to WD...they went above and beyond my expectations.