Gigabyte K8NSNXP-939 Problems & Support..

T

ThyDude

n00b
Joined
Aug 17, 2004
Messages
24
For people's info on that wonderfull board and marvalous Gigabyte Non-Existent support
here is a log with the UK's support and conversation with them.. this is just me, but if all people having problem actually went to this site and really flooded their site with the problems they are having with that board maybe they would get their head out of the hole and start doing something about it

http://ggts.gigabyte.com.tw/

Here in the UK

G.B.T. TECH. CO., LTD.
• Tel: +44-19 08-36 27 00
• Fax: +44-1908-362709
Technical Issues about using GIGABYTE products.
Non-technical Sales and marketing issues
• http://uk.giga-byte.com/

READ ON:

From : [ThyDude]
Sent : 2004/8/16 02:11
Question : Its my 3rd different kind of memory that i put in this f.. board, same problem remains, in single channel runs fine, in double channel, BSOD's WinMemDiag (Fails on test 10) / MemTest86 (Fails on test 6), any and all RAM all tested individualy, all run perfectly fine, no errors detected, put any of the 3 sets together in dual will crash all over the place, the one that runs the best is the Infeneon by far, it managed to do 4 complete pass in Dual config before failing on one error, i want a fix for this either throught a bios upgrade (beta or not) or a newer board revision that fixes the problem, without having to go bezerk on ram-page finding a set that will work, if i receive no news from u extremely soon that equals to me returning that damn board


-------------------------------------------------------------------------------
Model Name : GA-K8NSNXP-939
--------------------------
M/B Rev : 1.0
BIOS Ver : F3
Serial No. : SN0431000...
Purchase Dealer : WWW.DABS.CO.UK
-------------------------------------------------------------------------------
VGA Brand : Sapphire Model : X800XT PE
CPU Brand : AMD Model : 3500+ Speed : 2200mhz
Operation System : Win XP SP : 2
Memory Brand : Infineon Type : DDR
Memory Size : 2GB Speed : 400MHZ
Power Supply : 430 W


Infineon
HYS64D128320GU-5-B
1024MB,DDR,400,CL3
x2

Kingston Hyper-X 433
PL434-HYPER/512
x2

Hynix PC3200U-30330
HYMD264726B8J-D43 AA-A
512MB DDR 400, CL3, ECC
x2


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Answer : As you think its the motherboard!

Please RMA your board

Warrenty and RMA issues are normally arranged by your supplier. The warrenty terms are dependent on your sale of contract and is what ever your supplier sold you.

Gigabyte have a manufacturers warrenty. This for a small sum of £18.20 (admin charge) we will test your board out and replace any failed parts. If you go via your supplier the cost will be free to you. But be aware some suppliers wait untill they have a specific quantity before they return them back to us. So it could take 4 to 6 weeks. If you want to deal direct with us you must agree to the terms and conditions of RMA and must have access to email.

Repair RMA Terms & Conditions - In Direct Account (GTS)


1. RMA Terms & Conditions need to be read and agreed
2. Admin Fee GBP18.20. per board- is un-refundable. CHECKING & TESTING the condition of the item possibly repair it. (no charge for the components and Engineers labour )

To arrange this service please send e-mail to: [email protected] providing the following information

1. Tel number :
2. *Postal Address :
3. e-mail :
4. Contact person :

*Delivery can be received at the following hours: Mon-Fri 9am - 5pm ( business hours)


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From : [ThyDude]
Sent : 2004/8/16 18:55
Question : Yo, before i strip the board out of the case and move to a competitors board how about trying a bios upgrade of any kind, before going hardware, the board will be R.M.A'd then i'll receive it back saying nothing is wrong with it, cause who ever tests the hardware will not do it properly, and trust me on this i have seen it many times, since i have worked at a computer peripheral distributor before, as i told u before in previous message, all ram works perfectly fine in single channel, and i'm not the only one with the exact same problem, do some research about the ram problem, and if there is a workaround or a fix throught an unreleased bios yet, lets try that route first, definitively this is a new product, and i will surely not wait 4-6 weeks to have another board with exactly the same problem or pay to have service done faster, once the board leaves my box i don't put it back in it or a replacement unless there is definive reasons after some more testing that it is not software but hardware and that another board does not have exactly the same problem


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Answer : I case you had not guessed....We are the manufacturer not a distributor. personally i prefer to deal with professionals who are courteous and know what they are on about.
Do what you think is best...

Regards

UK Application Engineering Manager

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From : [ThyDude]
Sent : 2004/8/16 22:59
Question : Hey, just like that if u had been fighting for 4 days to get a board working, and when u call for help, send the board back , 4-6 weeks wait, or maybe how about serving u faster, for a charge, i am not the only person with the exact same problem, how about getting some help locally before sending the board for weeks on end, before receiving anything back with not a garantee that same problem will not be there, incoming unreleased bios, that may fix the problem, instead of wasting my time waiting for the replacement board, and wasting ur time on ur side, asus does beta bios, and often it has helped, do u understand the frustration i am in here, especially when i feel like i am beta testing on an unfinished product.... am i please gonna get some help over here, or is it gonna be just like all the rest of us over here, we bought it we're stuck with it?, personaly i've had another Gigabyte board before, was running fine.. until it died, flukes happen, so i bought another one.... but now from the start a stupid problem with ram, do what u think is best is an answer i get.. what is this.. do u tell this to all your customers that get problems with their problems with ur products, and get them even more frustrated.... not a very good move to keep customers buying ur products.... u do what u think is best for the welfare of ur company, don't forget one unhappy customer will always be worse than a happy one

It is well said and up to what u reply back to me that will decide if u keep a customer or lose another one

Have a nice day

PS. Sorry about the screaming, make sure after u spend a few nights fighting to get something working, and it still not getting it to work 100% is surely not gonna get customer calling for help that are not frustrated

Another thing u did say that u are the manufacturer and not the distributor, that is exactly what i meant in first message, when u have typo's and mistakes in the bios and bugs as stupid as going to hibernate, and having to go back to the bios changing the boot order to be able to get back into the OS.. someone did not do his testing correctly... so make sure that line u said about dealing with professionals applies to u, cause from what i have just said in last paragraph, i am under the impression of the oposite, up to u to prove me otherwise



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Answer : I can assure you this problem has not been reported to myself or any other worldwide branches before, so why would we make a beta BIOS,

As you are the first official customer reporting this issue I would be happy for you to send your system to me for analysis.

Here is the QVL for your board. This will save you going on the RAM-page

DDR-200
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
MICRON MICRON DDR 64MB MT16VDDT1664AG-202A1 ü
Kingston NEC DDR 64MB D45D128842G5-C10A-9LG ü
MICRON MICRON DDR 64MB MT8VDDT1664AG-202A!1 ü

DDR-266
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
MICRON MICRON DDR 64MB MT8VDDT864AG-265A2 ü
Hyundai Hyundai DDR 64MB HY5DV651622 0034A ü
High Comectin Density SAMSUNG DDR 128MB 043 K4H280838B-TCB0 ü
NANYA NANYA DDR 128MB NT5DS16M8AT-7K S ü
APACER SAMSUNG DDR 128MB 043 K4H280838B-TCB0 ü
HYUNDAI HYUNDAI DDR 128MB HY5DU28822 0025A ü
TwinMOS SAMSUNG DDR 128MB 049 K4H280838B-TCB0 ü
HYUNDAI HYUNDAI DDR 128MB 119 HY5DU28822AT-H ü
MICRON MICRON DDR 128MB MT4VDDT1664AG-265B1 ü
HYUNDAI HYUNDAI DDR 128MB 119A HY5DU228822AT-H ü
MICRO MICRO DDR 128MB MT4VDDT1664AG-265B1 ü
Transcend SAMSUNG DDR 256MB 130 K4H280838B-TCB0 ü
APACER IBM DDR 256MB N61204GT3B7N 46L1488 IBM CR CT A3550600 PQ ü
HYUNDAI HYUNDAI DDR 256MB 126A HY5DU28822AT-H ü
ELIXIR ELIXIR DDR 256MB N2DS12880AT-75B ü
TwinMOS SAMSUNG DDR 256MB 109 K4H2808388-TCB0 ü
Transcend WINBOND DDR 512MB 1280A ECC W942508AH-7 ü
Kingstone Mitsubishi DDR 1GMB M2S12D30TP JAPAN 21722A01-75 ü

DDR-333
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
NANYA NANYA DDR 128MB NT5DS16M8AT-62300BPT ü
SAMSUNG SAMSUNG DDR 128MB K4H280838C-TCB3 ü
Kingstone NANYA DDR 128MB NT5DS16M8AT-611100BPT ü
Micron Micron DDR 128MB MT8VDDT1664AG-335B3 ü
NANYA NANYA DDR 256MB NT5DS16M8AT-62300BPT ü
SAMSUNG SAMSUNG DDR 256MB K4H280838C-TCB3 ü
TwinMOS HYNIX DDR 256MB 146A HY5DU28822AT-K ü
Kingstone NANYA DDR 256MB NT5DS16M8AT-611100BPT ü
Kingmax Kingmax DDR 256MB KDL684T4A2A-05 ü
Apacer SAMSUNG DDR 256MB KH560838C-TCB3 ü
MICRON MICRON DDR 256MB MT16VDDT3264AG-335B4 ü
Infineon Infineon DDR 256MB HYS64D32300GU-6-B ü
NANYA NANYA DDR 512MB NT5DS32M8AT-6 ü
Apacer SAMSUNNG DDR 512MB KH560838C-TCB3 ü
Transcend Winbond DDR 512MB 2200D W942508BH-6 ü

DDR-400
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
MICRON MICRON DDR 128MB MT8VDDT1664AG-403B2 ü
Infineon Infineon DDR 128MB HYB25D256160BT-5 ü ü
NANYA NANYA DDR 128MB NT5DS16M16BT-5T31100BPT ü
Kingstone Winbond DDR 256MB Winbond 2220D W942508BH-5 ü
WINBOND WINBOND DDR 256MB Winbond 2150D W942508BH-5 ü
TwinMOS TwinMOS DDR 256MB TwinMOS 02424 TMD7608F8E50B ü
WINBOND WINBOND DDR 256MB W942508CH-503050G ü
Geil Geil DDR 256MB AMIR0305GL3LC32G88TG-5A ü
APACER SAMSUNG DDR 256MB K4H560838D-TCC4 ü
Infineon Infineon DDR 256MB HYB25D256160BT-5 ü
SAMSUNG SAMSUNG DDR 256MB K4H560838E-TCCC(ECC) ü
SAMSUNG SAMSUNG DDR 256MB K4H560838E-TCCC ü
PSC PSC DDR 256MB AL5D8A53TK1-5B ü
TwinMOS TwinMOS DDR 256MB TMD7608F8E50D ü
A-DATA VIS DDR 256MB 0302VR V58C2256804SAT5 ü
A-DATA A-DATA DDR 256MB 20314 ADD8608A8A-5B ü
A-DATA A-DATA DDR 256MB 20316 ADD8608A8A-4.5B ü
MICRON MICRON DDR 256MB MT16VDDT3264AG-40BB5 ü
MICRON MICRON DDR 256MB MT16VDDT3264AG-40BC4 ü
A-DATA Hynix DDR 256MB HY5DU56822BT-D43 ü
Hynix Hynix DDR 256MB HY5DU56822AT-D43 ü
NANYA NANYA DDR 256MB NT5DS32M8BT-5T25300BPT ü
elixir elixir DDR 256MB N2DS25680BT-5T ü
CORSAIR CORSAIR DDR 256MB CMX256A-3200C2 ü
TwinMOS TwinMOS DDR 256MB M2GDI108A-TT ü ü
PMI PQI DDR 256MB PQ4D328V5 ü ü
Infineon Infineon DDR 256MB HYB25D256800CE-5C ü
PSC PSC DDR 256MB A256D30BTP ü ü
Kingston Windond DDR 512MB Winbond 2312D W942508BH-5 ü
SAMSUNG SAMSUNG DDR 512MB SAMSUNG 238K4H560838D-TCC4 ü ü
TwinMOS TwinMOS DDR 512MB 0302DTMD7608F8E50A(ECC) ü
NANYA NANYA DDR 512MB NT5DS32M8BT-502261BPT ü
SAMSUNG SAMSUNG DDR 512MB K4H560838E-TCCC(ECC) ü
CORSAIR DDR 512MB CMX512-3200LL ü
KINGMAX KINGMAX DDR 512MB MPXC22D-38KT3R ü
PSC PSC DDR 512MB AL6D8A53TK1-5B ü
PMI PQI DDR 512MB PQ4D32BD5 ü
A-DATA A-DATA DDR 512MB 20315 ADD8608A8A-5B ü
MICRON MICRON DDR 512MB MT16VDDT6464AG-40BC4 ü
Hynix Hynix DDR 512MB HY5DU56822AT-D43 ü
NANYA NANYA DDR 512MB NT5DS32M8BT-5T26000BPT ü
Elixir Elixir DDR 512MB N2DS25680BT-5T ü

DDR-434
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
Kingston Kingston DDR 256MB D328DW-46 ü
TwinMOS TwinMOS DDR 256MB M2GGI08A-TT ü

DDR-466
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
TwinMOS TwinMOS DDR 256MB 0302D TMD7608F8E45A ü
TwinMOS TwinMOS DDR 256MB 0313D TMD7608F8E43B ü
OCZ SAMSUNG DDR 256MB K4H280838E-TCB3 VDL 07CBC ü

Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
CORSAIR CORSAIR DDR 256MB CMX256A-4000 ü
TwinMOS TwinMOS DDR 256MB M2GHI08A-TT ü
A-DATA A-DATA DDR 256MB MDOADBF3G374B1GZH ü
Kingmax Kingmax DDR 256MB MPTB62D-38Ht4 ü
CORSAIR CORSAIR DDR 512MB CMX512-4000 ü
KINGSTON KINGSTON DDR 512MB KHX4000/512 ü
A-DATA A-DATA DDR 512MB MDOADBF3H474B1GZH ü ü

DDR-533
Memory Compatibility Test (DIMM Modules)
Vender Brand Type Size Component Status HCT
Geil Geil DDR 256MB 03Q3 Dual Channel ü


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From : [ThyDude]
Sent : 2004/8/17 17:20
Question : Problem has not been reported..... how about opening http://www.google.com

and doing a little web search, u r searching for

GA-K8NSNXP-939 RAM Problems

Shows u i am not the only one with this problem, another thing, for example how about the misreported CPU temperature when u check PC Health in Bios, u gonna say that too hasn't been reported....

Beta Bios why, maybe to fix the loads of bugs that are in the bios to start with... or does development and support stops the second the products gets released, move on to the next product

Maybe the reason u are not receiving reports of problems is that users know that they will hit a wall of no support, or no i haven't heard of that problem, or no we have no reported issues of that problem, this is my second board from Gigabyte, but so far looks like it will be the last, i'm sorry to say that Gigabyte does come out with nice products very nice features, but..... the peoples making those bioses and doing the QA before they release the goods should all get fired and replaced with competent peoples.

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Answer : I am not dealing with you any more.. Google is not Gigabyte support is it!!!.
How can we investigate if users like you are not willing to let us physically investigate problems.

Just return you board if you don't like it, save us all time..eh



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From : [ThyDude]
Sent : 2004/8/17 17:49
Question : Exactly like u said Google is not Gigabyte support, support is non existent, users have to resort to helping each other out, that is...

Exactly what should i do, i should send in my system to u at my charge off course to be told later, the problem was the board, receive the system with a new board inside, that off course will not have been tested, and very same problem will be there

How about you go to the extra mile, u send me a board on a credit card, and when i return the one i have now, i get credited back on the credit card, like that i don't get 4-6 week without a PC, cause to be frank with u what most people do when that happens, and they are told 4-6 weeks they just return the thing, and buy a new board and whenever it returns it does not go back in



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Answer : Go back to your dealer
 
I finally seem to have reached someone at their support in the UK after a lot of persistance, my config is going to R/D in Taiwan, i am waiting for more info on my contact at Gigabyte UK
 
I've reported to Giga-byte with links to a HardForum thread and Corsair support thread on people having issues with their board. I got back a response saying they were going to look into it but I have not checked back to see if they have or not. My guess is not. I've got two of these motherboards with Corsair TwinX2048-3200s and I can run in dual channel mode for the most part with Prime95 bombing out on both systems at some point. I don't overclock and these systems are air cooled. My Asus A8V rev 1 board with TwinX2048-3200 Pros has worked flawlessly with Prime95 since day one. Sad when the Gigabyte mobo was my first choice just from bad VIA vibes that, in the A64 world, seem not necessary.

I suggest Gigabyte get off their butt, buy some memory types users are using and see for themselves. Perhaps getting the memory manufacturers into the mix as well. I know Corsair has done some testing in terms of perhaps only Memtest. Perhaps they should throw these systems in a real user environment (case, etc) and run Prime95 and other stress test on this mobo and hound Gigabyte when issues arrise. Of course they also mentioned wait for BIOS updates but if Gigabyte doesn't acknowledge problems exist, we'll never see it. :\.

This mobo will very likely be the last Gigabyte product I ever buy and as soon as I see the rev 2 Asus A8V hit Newegg or ZipZoomFly, these GA-K8NSNXP-939s will be history.
 
I have the same problems and i have reported it to Gigabyte many times so someone there is lying when they say this issue has not been reported to them before. I was told by there tech support when i rang them that they would report this to head office and have it looked into, looks like that was a load of bs.
 
I'm beginning to wonder if this is a chipset issue. There seems to be quite a few bugs being reported with this chipset and all the delays makes you wonder.
 
My current gigabyte board will be my last after hearing that load of horseshit.
 
First of all by doing more reading in the chats, and came up on a way to get to more advanced settings in the BIOS by pressing CTRL-F1, so I went in, and actually check the part that is the problem, ram settings / timings, as there are more settings in there for ram that I know of, tried something simple, just checked what my ram was detecting as when put in single / dual channel, turns out that the Kingston Hyper-X 433 I have witch is Cas 2.5 ram, detects as Cas 2.0, witch is indeed timings too fast for it, hence problems with that one set, Infineon Cas 3, detects as Cas 2.5, and third set ECC Cas 3.0 detecs as Cas 2.5 all of them detect improperly, now I just tried first two sets of ram as that was more than sufficient to test the situation, I let it detect as it would, went and changed the RAM speed from auto (400) for al two sets to a forced 166 Mhz, with all sub-settings that were set for 400 detection, and its running perfect rock solid, definitively it is something that can be fixed through Bios so that it puts proper settings for the ram, so that autodetection will actually put in proper settings instead of too fast ones.
 
Customer or no customer, I would of responded the same way to that shit. I've gotten MUCH worse support from MSI.


BTW, I have the same board and have temp reading problems. Other than that, things have been solid for me.
 
Whats the ram u have in ur system, and what are its advanced settings in the bios?
 
I am also having problems with dual-channel and this board. :confused:

My MSI mobo will be here in just a few short days! Too bad I can't send this board back to newegg. :mad:
 
Did you guys bother to check the specs on what the approved and tested memory for this board is? I purchased 1GB of Crucial which is approved and it works perfeectly w/ no problems whatsoever.
 
The problem with the typical lists on the websites is that they're usually outdated or list far too few choices. Then you call them up and ask them if the memory will work and you'll likely get "It should work." or contact memory manufacturers who also say it should work. Gigabyte still insists they haven't heard of any issues including the temperature reporting. Or if they do hear of something, they state they can't duplicate the issue.

I replaced my two GA-K8NSNXP-939s yesterday with Asus A8V Rev 2s and everything is now working perfectly. I can run Prime95 solid and I can see the idle and load temps just fine. So much for Gigabyte being my first choice. :\
 
Maybe it's a conflict between the chipset (nf3) and Samsung 2-2-2-5 memory chips?

I'm not going to swap motherboards quite yet... I might try some Crucial Ballistix first.
 
Motherboards don't cost enough money for the manufacturer to spend a lot of time with the end user.

That said, I would never buy another Gigabyte. I RMA'd a dual cpu board back in October of 2002. It hasn't come back yet, and they would never respond to inquiries. I wrote it off, and bought an MSI.

I assure you that I will never forget it, though, no matter what slick and attractive board they might produce in the future.

I will buy a FIC or PCChips first. That's how much I dislike the company.
 
Is there a final verdict on the issue of BIOS temperature monitoring with this board?

I have one with the latest bios and the temperature reading on the motherboard is still way, way too low. It shows at like 17*C when it should be like 36*C.
 
Does anyone have any other Bios than F2-F3 that is on Web Site from Gigabyte or @Bios Autoupdate
 
I'm back on the Gigglebyte after a stint with the new MSI NF3 939. The MSI board was great except for 2 things:

1. SATA RAID is hideously broken (at least on my MSI board) and runs a dual raptor rig at 57MB/sec (according to sandra and hdtach). It's literally half as slow as the Gigabyte at 106MB/sec.

2. Temperatures on the MSI are still wrong.
 
My Gigabyte is for sale (cheap) The MSI rocks I wish I would have waited.
 
SIK_L_CELL said:
My Gigabyte is for sale (cheap) The MSI rocks I wish I would have waited.
Click to expand...

I might keep my MSI around for a bit and see if they come out with a fix for SATA.

I don't know how AT could have rated it so highly with its SATA being so horribly slow.
 
Too bad, My Gigabyte could barely do 215 fsb while the MSI gets 260 fsb easy.
 
SIK_L_CELL said:
Too bad, My Gigabyte could barely do 215 fsb while the MSI gets 260 fsb easy.
Click to expand...

Yah, that's nice and all, but that's useless to me if the disk subsystem is naggingly slow for what I do.
 
Well sorry you got offended, but I am just remarking on the stability of the MSI and the instability of the Gigabyte. Good luck with it. :D
 
SIK_L_CELL said:
Well sorry you got offended, but I am just remarking on the stability of the MSI and the instability of the Gigabyte. Good luck with it. :D
Click to expand...

Oh, i'm not offended... It's just a motherboard.

MSI has a problem with their board they have to work out. Really, it's great that it's stable and all... My gigabyte board is stable at stock speeds, and with a 3800+ in here, I'm fast enough as is... but what sets these boards apart is that the MSI has broken SATA (at least mine does). One is twice as fast in the other in that regard, and I can't ignore that.
 
Gotcha, it seems that some are having no problems at all and some cant. Makes ya think, dont it? By the way the drivers on the MSI site are the newest, have you tried them?
 
SIK_L_CELL said:
Gotcha, it seems that some are having no problems at all and some cant. Makes ya think, dont it? By the way the drivers on the MSI site are the newest, have you tried them?
Click to expand...

Yeah, I tried 'em. Still a no-go.
 
Last thing you MUST install drivers on the floppy and the NV storage drivers. Just a thought.
 
Yeah, i was used to that from the F6 install you need to do on ICH5R on the Intel side. No native SATA RAID support in XP.
 
Well thats all I got. Ill keep an eye out for something. Good luck.
 
I called Gigabyte today, to report my system instabilities - BSODs 0xD1 and 0x50 IRQL_NOT_LESS_OR_EQUAL and PAGEFAULT_IN_AN_UNPAGED_AREA... I think I have the same problems as you guys, I'm running 1GB Corsair Value RAM (2x512) in dual channel mode. I only get crashes at random, every couple hours, mostly when I'm playing games. Anyway, tech support refused to acknowledge that they had even heard of anyone having memory related instability issues, and insulted my intelligence by suggesting that my power supply (480W antec) was at fault. I asked how the BIOS update to address the temp issue was coming along, and they still said it wasn't ready yet... This is ridiculous, how f-ing long does it take to fix this problem?!?! :mad: And every time i call, it's Chris Ho that answers... Is he the only one in tech support?!?! You know what, I think someone should write up a formal complaint to the company, something we can all put our names to, so they will have a harder time ignoring us...
 
I have one comment to make.

I use the gigbyte board and am happy. My system is very stable atm. I had installed winxp SP2 and it turned my system into a piece of crap. IRQ and page fault errors/bsod left and right. On top of that, I was getting tcpip.sys bsod's which is unheard of to me..

Anyway, I uninstalled that crap and am back to normal now. System has been up 2 days now playing games and doing work; no problems.

I run 227x11 with no problems on the gigabyte. My FSB will reach 249.

SP2 is a killer :)
 
OK, I have a question for you guys experienced with the Gigabyte board.

I'm having really, really shitty benchmarks in 3d tests. I can't figure out if it's my CPU, memory, or my graphics card. All the specs are in my sig.

eVGA, the maker of my nVidia 6800 ultra, suggests the following BIOS settings:

Assign IRQ for VGA:
Enable
PnP O/S Installed:
Enable
VGA Pallet Snooping:
Disable
PCI Bursting:
Disable
PCI Latency Timer:
128
Peer Concurrency:
Disable
Video BIOS Shadowing:
Disable
Video BIOS Cacheable:
Disable
Video RAM Shadowing:
Disable
Video RAM Cacheable:
Disable
USWC Options:
Disable (or set to UC)
Pipeline Cache Write:
Disable
Assign IRQ To USB:
Enable
PCI 2.1 Compliancy:
Enable
Passive Release:
Enable
Delayed Transaction:
Enable
VGA Boot Sequence:
AGP
AGP/Graphics Aperture Size:
4MB (See Above)
AGP Turbo Read Mode:
Disable
AGP Turbo Write Mode:
Disable
AGP WS Write:
Highest Possible Value
AGP WS Read:
Highest Possible Value
AGP Transfer Mode:
1x
AGP Clock:
2/3
MPS or MP-SPEC:
1.1 (For Multi-Processor Systems Only)
Click to expand...

The question is - where the frick are those settings in the BIOS on my Gigabyte K8NSNXP-939? I can only find the VGA boot sequence and the AGP Aperture size, which will only go to 32mb, not the 4mb they suggest. Going from 128mb to 32mb aperture size only made matters worse.
 
Hornswoggler said:
Here is my latest reply:



Which could be their indirect way of saying my RAM might not work?!?
Click to expand...

Interesting. I'm using the Ballistix BL6464Z402 DDR PC3200 CL=2 Non-parity (1 gig in dual mode), which is on their list, and I'm having some of the same problems. I haven't had many crashes or problems in 2d, but playing games brings on occassional BSODs (IRQL_NOT_LESS_THAN_EQUAL). It's too bad that GigaByte is in denial; this board has great potential.

E
 
Ver said:
I have one comment to make.

I use the gigbyte board and am happy. My system is very stable atm. I had installed winxp SP2 and it turned my system into a piece of crap. IRQ and page fault errors/bsod left and right. On top of that, I was getting tcpip.sys bsod's which is unheard of to me..

Anyway, I uninstalled that crap and am back to normal now. System has been up 2 days now playing games and doing work; no problems.

I run 227x11 with no problems on the gigabyte. My FSB will reach 249.

SP2 is a killer :)
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Not here.....

I used a Slipstreamed SP2 install CD, and everything is running flawlessly...
 
Ripper said:
The question is - where the frick are those settings in the BIOS on my Gigabyte K8NSNXP-939?
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Pressing Ctrl-F1 in the BIOS will enable an advanced menu. I know it has memory timings but not sure if it will give you the options you are looking for or not.

What a pain in the arse. I shouldn't have to press ctrl-F1 anytime I want to make a change... if you can't handle advanced settings, Gigabyte should advise users to stay out of the BIOS! :)
 
2x Infineon DDR cas 3 1024MB DIMMS
Sapphire X800XT PE (Aperture at 256MB --> CTRL F1 in Bios)
2x W.Digital Raptor's 36GB on Silicon Image (32K Strippes)
1x W.Digital 250GB / 7200 Sata on nVidia SATA 1, non raid
1x W.Digital 160GB / 7200 ATA/100 IDE 1 Master
1x Pioneer A05 1.30 RPC Free Bios IDE 2 Master
Audigy 2
Firewire Card (Via)
Matrox G200MMS Multi Display
Antec 1080AMG 430 Watt P.Supply

I am back at single Channel &(*"£&((*"£

If i try to force it at 400 in advanced setting it will bring it back to 333

if i try dual channel will detect at 400, and will be totally unstable, if i force it at 333, while leaving the detected settings of 400, it will be pretty good, occasionally i will get app crashing and some freezes, if i force doiwn to 300 it gets better and so on until i get to 266 where it is just about perfect, anything double channel how ever how slack i went on the settings eventually crashes, in single channel it will be rock stable, no problems whatsoever

Drivers i am using Silicon's latest drivers as of 2 weeks ago, same for nVidia's, ati is 4.8, i freshinstalled a slipstreamed SP2

Still waiting like everyone for a *^£*$^!*^ fix from Gigabyte, and still no answer, this is getting very frustrating, on another note, a friend who has the 925X chipset with a 560 P4 in, i beat him on every benchmark system wise except ram if i run in single channel, while he is in dual channel and i'm benching it on single channel only, hopefully this will get fixed, meanwhile this system as is still beats my friend's system in dual channel witch he paid over £600 more than me......
 
Ripper said:
OK, I have a question for you guys experienced with the Gigabyte board.

I'm having really, really shitty benchmarks in 3d tests. I can't figure out if it's my CPU, memory, or my graphics card. All the specs are in my sig.

eVGA, the maker of my nVidia 6800 ultra, suggests the following BIOS settings:



The question is - where the frick are those settings in the BIOS on my Gigabyte K8NSNXP-939? I can only find the VGA boot sequence and the AGP Aperture size, which will only go to 32mb, not the 4mb they suggest. Going from 128mb to 32mb aperture size only made matters worse.
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Ripper, these preferred BIOS settings are not specific for our board, just change the ones that are available in the F3 BIOS. Oh, and make sure you disable AGP Fast Write - eVGA forgot to include it in the manual, but tech support notified me on that one. Set the Aperture size to half the size of your system memory, as the 4MB is a typo.
 
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