So it seems like EVGA quietly removed their guest RMA service on their support site. If you try to use their old link it will loop you to log in or to the support page where you can select an RMA to the cards you have register to your profile. http://www.evga.com/support/guestregister.asp It seems like EVGA didn't bother to tell their customers and their forum MODs were being mostly vague or quiet about it. Evga Forum The only info so far is a generic message that any 2nd hand card that needs a warranty check, you will actually have to physically call evga to find out that info. So anyone who tends to buy used EVGA products and relied on using their guest RMA service to check the warranty, be aware you'll have to call now in order to check.