So no one has bothered to mention that the EULA has been updated (yesterday, in fact) to reflect this controversy?
The TOS still says they can spy on your to spam and prob the heck out of you.
http://tos.ea.com/legalapp/eula/US/en/ORIGIN/
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So no one has bothered to mention that the EULA has been updated (yesterday, in fact) to reflect this controversy?
Honestly this is a strawman argument, but I will respond anyhow.
1) All the other mentioned means, even IF they were doing this level of data mining, have methods of turning off that mining. They all either have an opt out, or can outright be blocked from doing it.
The primary problem is two fold.
1) A Game Developer never needs this type of access.
2) There is no means to opt out.
Simple fact of the matter is a Video game developer does not need this level of access. However even if they are going to request it, to essentially force any customer to use it with no means stopping it is anti-consumer. If they wanted to do this for the digital version of BF3, you wouldn't hear me bitching. However there is no justifiable reason why origin must be forced on those buying the retail copy who clearly are NOT interested in the digital crap and all the strings attached. They are essentially saying "If you want to play BF3, you are going to pay $60 AND give us full access to any thing we damn well please on your computer. We are then going to at minimum sell your personal information and make even more money off you. This is just flatly unacceptable on any level. I fail to see how anyone who is rational could even consider this ok for a second.
For the record, I do not use steam for the exact same reasons.
They changed it but origin hasn't been changed and is still required so frankly it doesn't matter.
You are an exception and not the norm I'm afraid. I can fully support your conviction in that you hold all companies to the same standard and boycott indiscriminately. It is your choice not to make the trade off, and you can stand by it.
The reality is data mining is a regular part of the majority of people's lives, objectively speaking EAs actual legal terms is not worse or better than the myriad of other products/services people are using, this is why they are ambivalent to these terms. I think you will find the people that are agreeable to these terms also agree with those provided by other services. Most people are already at terms with (or maybe ignorant) with the rampant data mining used by CC companies, social networking companies, and other free internet type services, these are typically are much more invasive in terms of personal privacy than what a program like Origin or Steam is likely to look for. I can tell you it is highly unlikely either program is sending all your personal files back to headquarters, or they've invented some amazing compression method.
As a side, you will find that the so called ability to opt out of certain data collection is not actually correct. I know the prominent example being used is that you can opt out of Steam hardware surveys. Except there is no actual general opt out ability in regards to data mining and the Steam TOS/Privacy Policy actual has the same level type of language used (like any other company) that gives they a very broad umbrella. Whether they use it or not (just like EA) at this point no one knows, I can tell you for sure though you can easily conclude that Steam obtains much more information than the optional hardware surveys just by looking at its public operations. At the end though, it is a private entity company, which is even less regulated than public one such as EA, and we do not know the extent of what is actually used.
We can look at another example Google, can you really completely opt out of data mining on Google services? If you can explain how this is done, I'm sure a lot of people would be interested. Google's new service, Google+, even has a real name policy to aid their data mining.
EA/BF3 I feel are currently actually being singled out because of media bias due to the EA/Valve situation, which is why you see EA making the headlines so much these days. They are far from the only company with questionable practices, and are actually receiving disproportionate coverage these days.
The fact that you'd waste time supporting EA calls into question your credibility.
Collection and Use of Information
By using Valve's online sites and products, users agree that Valve may collect aggregate information, individual information, and personally identifiable information, as defined below. Valve may share aggregate information and individual information with other parties. Valve shall not share personally identifiable information with other parties, except as described in the policy below.
"Aggregate information" is information that describes the habits, usage patterns, and demographics of users as a group but does not describe or reveal the identity of any particular user.
"Individual information" is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user unless agreed to by the user in advance of such communication. This information may be used to improve Valve's products and online sites, for internal marketing studies, or simply to collect demographic information about Valve's users.
Honestly it goes further than just the steam survey list.
" EA may also use this information combined with personal information for marketing purposes and to improve our products and services. We may also share that data with our third party service providers in a form that does not personally identify you."