Do you feel this is morraly wrong?

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v6maro

v6maro

[H]ard|Gawd
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I do.

Here's the back-story....

My friend posted a while back about nVidia ripping him off, wanting to start a lawsuit and all this bs...
read his crap thread here:
http://www.hardforum.com/showthread.php?t=1125923
(trust me, this is entertaining)

He then says sorry to the admins because he realizes what a dumbass he is:
http://www.hardforum.com/showthread.php?t=1127866

He then makes ANOTHER post addressing a local user pointing out the price of the card has dropped:
http://www.hardforum.com/showthread.php?t=1133207

FFWD to today...

I guess months later he is STILL steaming inside about something that is totally farce...

He decides to give Newegg.com a call via the internet chat that they have setup and here is the result:

Please wait while we connect you to a Newegg representative. You are number 25 in the queue.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

Thank you for contacting Newegg. My name is Newegg.com. How may I assist you today?

Kraylon: hi

Kraylon: i'm kind of upset with a purchase i made from newegg in Nov... let me explain

Kraylon: i bought an NVidia 8800GTX to use for Windows Vista

Newegg.com: Hello

Newegg.com: Okay

Kraylon: i bought it for the full price

Please wait while we connect you to a Newegg representative. You are number 25 in the queue.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

All Newegg representatives are currently assisting other customers. Thank you for your patience. An agent will be with you shortly.

Thank you for contacting Newegg. My name is Newegg.com. How may I assist you today?

Kraylon: hi

Kraylon: i'm kind of upset with a purchase i made from newegg in Nov... let me explain

Kraylon: i bought an NVidia 8800GTX to use for Windows Vista

Newegg.com: Hello

Newegg.com: Okay

Kraylon: i bought it for the full price

Kraylon: when it first came out

Kraylon: only to find out that it does not have windows vista drivers

Kraylon: Today is now Jan

Kraylon: 3 months later

Kraylon: the card is 100.00 cheaper

Kraylon: and i still don't have vista drivers

Kraylon: which is the sole reason i bought the card

Kraylon: if you look on your site

Kraylon: it says that it supports DX10

Kraylon: and is Vista driver

Kraylon: i am sorry

Kraylon: i meant

Kraylon: VIsta ready

Kraylon: SO that is why i am upset

Newegg.com: Okay one moment

Kraylon: http://www.newegg.com/Product/Product.asp?Item=N82E16814130072

Kraylon: that is the link... see its only 559.00 now

Kraylon: i bought it for 659

Kraylon: the website still shows in the specifications

Kraylon: under features

Kraylon: it says

Kraylon: ]VISTA READY : YES

Kraylon: but that is not true at all

Kraylon: cause Nvidia says they will not release drivers for VISTA until Vista comes out... which for people like me who are Microsoft Partners

Kraylon: i've had a copy of Vista since Nov

Kraylon: had i known the card was not going to have Vista drivers... i would have waited to purchase it

Kraylon: and i could have saved 100.00

Kraylon: that is a lot of money to lose

Newegg.com: One moment

Newegg.com: We can offer you a refund. Do you have the retail box and the accessories?

Kraylon: yes i do...

Kraylon: is it easier to refund

Kraylon: and rebuy a new one at the cheaper price?

Kraylon: or is it easier to refun 100.00

Kraylon: does not matter to me

Kraylon: i just thought it would be cheaper to give me 100.00 credit

Kraylon: to buy other things at Newegg

Kraylon: i buy all my pc needs at your company

Newegg.com: Would you prefer the $100.00? The difference . You would have to wait for the drivers

Newegg.com: either way

Kraylon: i am already waiting for the drivers

Kraylon: its less paper work and restocking for you guys

Kraylon: the only reason i am upset is that i could have saved 100

Kraylon: if you refund it to me... thats the same thing

Newegg.com: Would you like it now or off your next order?

Kraylon: now is fine

Kraylon: i am planning to buy some memory in the next week or so

Kraylon: and i will put that toward it

Newegg.com: The reason being is because we had a description error. Though we do not price match if the price goes down in the item

Kraylon: yes

Kraylon: that is the only reason

Newegg.com: So on the account or back to the cc?

Kraylon: for all these 8800 cards

Kraylon: you guys have to write the description

Kraylon: as Vista ready drivers will only be availalbe when Vista is released

Kraylon: so that no one else makes the same mistake

Kraylon: On the account is fine

Newegg.com: Okay

Kraylon: like i said

Newegg.com: I will leave the note on your account then

Kraylon: i buy everything from you guys

Kraylon: so next time i purchase anything

Kraylon: it will automatically subtract 100.00?

Newegg.com: Just call us and let us know..

Newegg.com: And then we can apply the credit

Kraylon: okay

Newegg.com: Once you place the order

Kraylon: Thank You

Kraylon: rmm

Kraylon: wait

Kraylon: is there a reference number

Kraylon: or something i can get

Newegg.com: Newegg.com@newegg.com

Newegg.com: You can email me there when you want it applied I will take care of it for you

Kraylon: Thank You

Newegg.com: Do you have any other questions, or is there anything else I can assist you with today?

Kraylon: Newegg.com... is it better if i do it this way

Kraylon: or safer for me to have it credited to the cc?

Kraylon: i am having second thoughs

Kraylon: can u just put it on the cc?

Newegg.com: Sure no problem

Kraylon: okay

Kraylon: thank you

Kraylon: that way i know for sure and don't have to do any follow up

Kraylon: i can just buy my next purchase knowing the credit was there

Newegg.com: Okay

Newegg.com: I will go ahead and do that for you at this time

Newegg.com: Do you have any other questions, or is there anything else I can assist you with today?

Kraylon: thank you

Kraylon: no there is nothing else

Kraylon: i'll see the 100? in the next 7 businessdays?

Kraylon: or is it instant?

Newegg.com: About 5 business days

Kraylon: thank you

Kraylon: there is nothing else

Kraylon: i appreciate the great customer service

Newegg.com: No problem

Newegg.com: Thank you and have a nice dy!

Newegg.com: day!
Click to expand...

He sends this in an email to me gloating that 'a little crying never hurts'.

However, I feel what he did here is morally wrong based on the fact that NEWEGG.COM did absolutely nothing wrong here. I also feel that when he does run his 8800GTX with Vista and the DX10 drivers, that he OWES Newegg.com their $100 back.

Let me hear your thoughts...


-Steve
 
Right or not, I don't think Newegg should have given him any money back. What a whiner.
 
Well crying/bitching/moaning/complaining is the consumers last stand so in that way, no it's not wrong. Now if he's genuinely pissed due to the lack of being "Vista Ready", that part I don't get it, is it just something that's a technicality that Vista hasn't been released yet? Or does he have an illegal copy of it? Then fine.

Now if he's just making up a technicality of an excuse because he's upset he paid $100 for it 3 months ago (which he seems to say in the text), then yah it's a little backhanded on his part. And old saying, Computers are outdated the minute you take them out the door, still holds true with computer parts that you buy. One particular video card I want, x1950pro, a couple months ago went upwards of $230, now they're down to $180, sure not $100 but still its a good hunk o change, if I procrastinate enough it'll probably drop $30 or so more in a couple months.
 
this guy needs a life....so it dropped in price. I ordered an AMD Athlon 64 X2 4200+ AM2 and it was $369.99 in June and in August, it was down to $189.99. What if i had comlained? :confused:

But I DIDN'T!!!
 
Getting the money back from Newegg was a half-assed, pissant move.
Wasn't neweggs fault, it's nVidias fault.
What a little bitch.
 
It's rediculous; what, did he want the price to stay high, and screw the rest of us and the world just so he can feel like he got bargain; completely self-centered, immature and unrealistic attitude.
 
I think if you have to ask the question "is this morally wrong?", in most cases it probably is.
 
agreed...nV's fault. I can't say ATI is all rosy either, though. the new 7.12 cats make my screen blink green when OC'd in CF mode. Heh...that this guy scammed $100 from newegg sucks though. I had my two first ever returns to Newegg this past month, one for a failing core on an opty165, and one for a Zalman heatpiped VGA cooler for my CF cards (in sig). The VGA cooler was not compatible with my card, as the newegg description stated, and I returned for refund...and got dinged $9.00 USD for restocking fee. You know what I did after that? I ordered MORE from them. This guy is a bitch, and should have taken up his refund with nV, not Newegg. Likewise, if I had a problem with the $9 restocking fee for a compatibility issue, I could take it up with Zalman for my refund. Oh, BTW... my subsequent order from Newegg, was for more Zalman coolers (VF900-Cu). Someone smack this jackass.
 
This still going on? I read it the first time he posted and thought he was out of his mind and I still feel the same today. The only person at fault here is Kraylon, not NV, not newegg, etc.
 
TypeO said:
This still going on? I read it the first time he posted and thought he was out of his mind and I still feel the same today. The only person at fault here is Kraylon, not NV, not newegg, etc.
Click to expand...

QFT.
He needs to get over it. Prices drop. It happens all the time.
 
I hate to say this but this guy should take a long walk off a short pier and put himself and us out of his misery.

If people like this would put their energy towards something useful.
 
Yeah what a whiner. I buy many things off Newegg only to have its price eventually dropped in price. I brought a Pentium 4 right around price cuts and didnt even care. Sometimes you get a shaft sometimes you dont. My friend brought a AM2 4600 only to have its price nearly cut in half 2 weeks later. He didnt even care.
 
That's just pathetic of your friend to do. Just.. plain... pathetic.
 
I think this is best covered in a thread I read a few days ago about the VISTA eula...and how it shouldnt be used for gaming at this time.

Is it wrong? Only he really knows. I have my beliefs.
 
Wouldn't it be considered false advertising if Newegg said it was Vista Ready when it clearly isn't?
 
Why do you even call me your friend? You are such a little tool.

Its like calling the Kettle black cause you asked Newegg for 100.00 refund on your Samsung monitor 1 month after you bought it, the price dropped... so i have no clue what point you are trying to make. At least i had a reason. I was unhappy with the fact i purched the 8800GTX when i could have waited till now and saved 100.00 for the sole reason of running it on Vista. I waited till today when the vista LEAKED driver was out and told Newegg i was unhappy with that. They decided to refund the money. I didn't lie. everything i told them was true.

On top of that I have heard Newegg refund money to a guy who bought a 7800GTX that burned out a yr after he bought it.. he used the money to buy the 8800GTX and pocketed 100.00.

So... i dunno. As far as Newegg was concerned, they were willing to give me 100.00 bucks back. No shame in telling them why i was unhappy. Which i truely was. and no shame in getting the 100.00 when it has dropped in price and i could not use the card all that time for the purpose I bought it for.

What no one seems to understand is that i could have kept my x1900 crossfire setup and not rushed to get an 8800GTX if all i was going to do was sit and mess with win XP and Dx9..... so yeah for me... it was 100.00 loss cause i could have kept the x1900 and waited till now to get the 8800GTX and save 100.00.

Why doesn't anyone understand that?

Anyways... i don't care. Yes... i got 100.00 back. I'm happy. Vista leaked drivers are out. whether people agree or not... well thats all a matter of opinion.
 
Wow newegg either really cares about its customers happiness, or there policy regarding refunds is really slack.
 
Kraylon said:
Why do you even call me your friend? You are such a little tool.

Its like calling the Kettle black cause you asked Newegg for 100.00 refund on your Samsung monitor 1 month after you bought it, the price dropped... so i have no clue what point you are trying to make. At least i had a reason. I was unhappy with the fact i purched the 8800GTX when i could have waited till now and saved 100.00 for the sole reason of running it on Vista. I waited till today when the vista LEAKED driver was out and told Newegg i was unhappy with that. They decided to refund the money. I didn't lie. everything i told them was true.

On top of that I have heard Newegg refund money to a guy who bought a 7800GTX that burned out a yr after he bought it.. he used the money to buy the 8800GTX and pocketed 100.00.

So... i dunno. As far as Newegg was concerned, they were willing to give me 100.00 bucks back. No shame in telling them why i was unhappy. Which i truely was. and no shame in getting the 100.00 when it has dropped in price and i could not use the card all that time for the purpose I bought it for.

What no one seems to understand is that i could have kept my x1900 crossfire setup and not rushed to get an 8800GTX if all i was going to do was sit and mess with win XP and Dx9..... so yeah for me... it was 100.00 loss cause i could have kept the x1900 and waited till now to get the 8800GTX and save 100.00.

Why doesn't anyone understand that?

Anyways... i don't care. Yes... i got 100.00 back. I'm happy. Vista leaked drivers are out. whether people agree or not... well thats all a matter of opinion.
Click to expand...

If you were really dissatisfied with the product you bought, there is nothing wrong with what you did. Newegg made the decision to give you a credit.

I think this thread sucks.
 
Do you know what's really wrong here? Taking a PM public like this. Talk about bad form! Keep your petty little BS private. If he had sent the same to me (and since I was so involved in his earlier threads, that was a possibility), I would have said: "congrats on getting the $100 back" and left it at that. I certainly wouldn't have created a thread solely to attack another member.

I'm not the type to give companies a hard time and squeeze every dime out of them that I can. But there is certainly nothing "morraly (sic) wrong" with what he did.

And I certainly wouldn't be the one casting stones if I had done something similar!

Yeah. . . this thread sucks.
 
Come on guys... people do this kind of stuff all the time and some people get away with murder...

Newegg could have declined if they wanted by looking at the scenario...
 
Sometimes newegg is just stupid. They are a good company. But that was just being stupid. There is no reason for them whatsoever to give him his money. The card was, is and will be Vista ready. The prerelease of their corporate version DOES NOT COUNT nor does any beta version you have. People are really blowing this thing out of proportion.

But, he didn't really lie about it, and newegg chose to give him the money. So I guess props to him.
 
ya if it didnt really work in vista id say he should get his money back the 100$ off is just a bonus. its called false advertising and its illegal!
 
killster1 said:
ya if it didnt really work in vista id say he should get his money back the 100$ off is just a bonus. its called false advertising and its illegal!
Click to expand...

Yeah but "leaked drivers". There's a reason they really haven't been released to the public.
 
killster1 said:
ya if it didnt really work in vista id say he should get his money back the 100$ off is just a bonus. its called false advertising and its illegal!
Click to expand...

To me Vista ready means its ready for when Vista comes out. So the advertising was correct.
 
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