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Dell XPS17 Battery

A

A-Dawg

n00b
Joined
Jul 20, 2013
Messages
2
Hey guys, so my battery no longer charges. It says something about the internal temperature being too high, and it hasn't charged for about two weeks. I tried contacted Dell support looking elsewhere on the internet, but the furthest I have gotten was to update my BIOS. The only problem with that is since my battery level is at 0%, it would not let me update. So do you guys have any ideas or should I just buy a new one? Thanks.
 
If you know the exact model number of the laptop, you can search for "Dell XPS [model] battery" and find a few replacements.

As for the internal heat issues, have you cleaned out the inside of the laptop lately? Have you opened it up to see if any dust has built up? Does the thermal compound (usually used on the CPU and GPU areas) look as good as new?
 
Thanks for the tip on the replacements. And no I have not, but do know by any chance does opening the laptop void the warranty?
 
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