bosstone74
Limp Gawd
- Joined
- May 14, 2002
- Messages
- 291
My friend has a Dell laptop, I went to visit him over the weekend, and used this Smell laptop....I mean Dell laptop. This computer froze up on me over 20 times. When I asked about it, he told me he purchased the extended 5 year warranty for the comp, and has not gotten ANY good help from dell. He even went as far as writting a certified to Mike Dell himself, which of course didn't get a reply.
I took and did a clean install and updated everything. They did send him new RAM and had him install it but to no avail. When he spoke with the tech support people at Dell, they said the wouldn't do anything for him. (even though he purchased a 5 year extended warranty)
What's your experiences with Dell's warranty plan, and is there and tips, tricks, or suggestions you have so that they will take the comp in and fix this pile?
thanks!
BossTone74
I took and did a clean install and updated everything. They did send him new RAM and had him install it but to no avail. When he spoke with the tech support people at Dell, they said the wouldn't do anything for him. (even though he purchased a 5 year extended warranty)
What's your experiences with Dell's warranty plan, and is there and tips, tricks, or suggestions you have so that they will take the comp in and fix this pile?
thanks!
BossTone74