So I bought a new modem (SB5101) and I call Comcast to activate it and the guy tells me I have a "weak signal." What is this all about? Have a guy coming out later in the week to check it out. Did notice my internet downstream speed is very slow.
Any ideas?
From outside you should have a 2 way 1Ghz spliter. One going to the modem and one for theTV. MAKE SURE this is before any booster. You can not have a booster linked with the modem. No splices anywhere.