Jellyfishpudding
Limp Gawd
- Joined
- Oct 12, 2006
- Messages
- 243
I purchased a 4TB WD MyCloud a couple of years ago and it recently failed. I read that the issue is likely with the enclosure, so I opened it, removed the drive and then connected it to my Windows 10 rig via a powered USB HD adapter. The HD is spinning as expected, but Windows will not recognize it. I'm getting "Unknown USB Device (Set Address Failed)" in device manager.
I have swapped ports, uninstalled the port & rebooted, and disabled the USB selective suspend setting. It is recognized as a mass storage device for maybe 20 seconds, but then the status changes to unknown. I read that this may have something to do with a password that protected the MyCloud access. I don't know. I just know that our entire family photo archive is on this drive and I want to access the data.
If any of you could point me in the right direction, I would be most appreciative!
FiSH
I have swapped ports, uninstalled the port & rebooted, and disabled the USB selective suspend setting. It is recognized as a mass storage device for maybe 20 seconds, but then the status changes to unknown. I read that this may have something to do with a password that protected the MyCloud access. I don't know. I just know that our entire family photo archive is on this drive and I want to access the data.
If any of you could point me in the right direction, I would be most appreciative!
FiSH