I know this was touched on in a deals thread recently, but I thought it was worth bringing up again in this section for anyone who missed it and might be interested...
Based on the stellar [H] review and the sweet Newegg deal from 8/25, I went ahead and picked up an ES-800 to add to the pile of gear I'm saving up for a new build. I was a bit hesitant at first because there were very few (7) customer reviews about this unit on Newegg, and the majority of these few reviews were complaints about popping noises, dead PSUs, and things catching on fire.
Now, I'm well aware of the fact that when it comes to internet shopper reviews, you're generally MUCH more likely to hear from people who had a bad experience than you are the folks who are off happily enjoying their perfectly working new widget -- plus, in the case of Newegg, Amazon, (insert-giant-internet-store-here) shoppers, I get the impression a fair amount of them are knuckleheads who maybe *shouldn't* really be allowed to play with anything electronic in the first place -- BUT, the fact that I have also seen a couple reports of DOA ES-800s on these forums is beginning to make me a little more nervous.
Is it possible that there really are some engineering / quality control issues with the somewhat unconventional design of this PSU? A bad batch or two made while the assembly line foreman was on summer vacation??
Or is it truly just a case of the happy customers not speaking up? If you *are* a happy customer, please chime in here....and if you have a few minutes to spare, I'm sure the folks at BFG would appreciate it if you dropped by Newegg and helped get the positive reviews back up into the majority!
(BTW - I've also been impressed with the customer service I've seen so far from the BFG reps, so that definitely makes me feel better in the event there does turn out to be some sort of production hiccup going on.)
Based on the stellar [H] review and the sweet Newegg deal from 8/25, I went ahead and picked up an ES-800 to add to the pile of gear I'm saving up for a new build. I was a bit hesitant at first because there were very few (7) customer reviews about this unit on Newegg, and the majority of these few reviews were complaints about popping noises, dead PSUs, and things catching on fire.
Now, I'm well aware of the fact that when it comes to internet shopper reviews, you're generally MUCH more likely to hear from people who had a bad experience than you are the folks who are off happily enjoying their perfectly working new widget -- plus, in the case of Newegg, Amazon, (insert-giant-internet-store-here) shoppers, I get the impression a fair amount of them are knuckleheads who maybe *shouldn't* really be allowed to play with anything electronic in the first place -- BUT, the fact that I have also seen a couple reports of DOA ES-800s on these forums is beginning to make me a little more nervous.
Is it possible that there really are some engineering / quality control issues with the somewhat unconventional design of this PSU? A bad batch or two made while the assembly line foreman was on summer vacation??
Or is it truly just a case of the happy customers not speaking up? If you *are* a happy customer, please chime in here....and if you have a few minutes to spare, I'm sure the folks at BFG would appreciate it if you dropped by Newegg and helped get the positive reviews back up into the majority!
(BTW - I've also been impressed with the customer service I've seen so far from the BFG reps, so that definitely makes me feel better in the event there does turn out to be some sort of production hiccup going on.)