http://h10025.www1.hp.com/ewfrf/wc/...c=us&dlc=en&lc=en&jumpid=reg_R1002_USEN#N1149
long story short my mom was out of state for around 3 mos. came back and the computer wasn't working. maybe because of the heat/cold fluctuations. ie sun/no sun heat turning on and off. we chatted with an HP rep about it and it wasn't under warranty. we were told it was a motherboard problem and to send it back in it would be around 2-$250. we didn't.
we called a computer repair person (a young kid). told us problem was with the power supply. anyway it took more than a month to get it back. finally got it back today. told us it was a motherboard problem and he f'ed up before. he did install a new power supply however. we chatted with hp again and this time the rep just told us to fix it ourselves and we were again told we are not under warranty.
it's pretty tough to find the mboard online or a new one at least.
here's the mboard:
Motherboard
*
Manufacturer: Asus
*
Motherboard Name: P5LP-LE
*
HP/Compaq motherboard name: Leonite-GL8E
the 1st link is our PC specs.
anyway any suggestions?
do not want to install the mboard ourselves.
long story short my mom was out of state for around 3 mos. came back and the computer wasn't working. maybe because of the heat/cold fluctuations. ie sun/no sun heat turning on and off. we chatted with an HP rep about it and it wasn't under warranty. we were told it was a motherboard problem and to send it back in it would be around 2-$250. we didn't.
we called a computer repair person (a young kid). told us problem was with the power supply. anyway it took more than a month to get it back. finally got it back today. told us it was a motherboard problem and he f'ed up before. he did install a new power supply however. we chatted with hp again and this time the rep just told us to fix it ourselves and we were again told we are not under warranty.
it's pretty tough to find the mboard online or a new one at least.
here's the mboard:
Motherboard
*
Manufacturer: Asus
*
Motherboard Name: P5LP-LE
*
HP/Compaq motherboard name: Leonite-GL8E
the 1st link is our PC specs.
anyway any suggestions?
do not want to install the mboard ourselves.