ASUS X99 Motherboard Series - Official Support Thread

Discussion in 'Intel MoBos' started by Raja@ASUS, Aug 30, 2014.

  1. Xyvotha

    Xyvotha Limp Gawd

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    Hello all,

    I have a X99-A with a 5820K@stock. It's been working pretty well as an editing workstation for many years.
    In the past weeks it has been doing weird stuff:
    - Reporting ridiculously high values in the 12v input (between 13v~20v). This shows both in BIOS interface and AI Suite 3 as well.
    - Randomly refusing to boot from a cold start.

    Things I've tried:
    - Replaced PSU.
    - Reset BIOS settings by unplugging battery.
    - Flashed latest BIOS (3801).

    Aditional info:
    - When it boots, aside from the weird 12v values, it works pretty well.
    - All temps look good in AI Suite 3. (CPU@34C, VRM@53C, PCH@35C, MB@30C).
    - I don't have another X99 MB or compatible processor to test :(

    Whole configuration:
    - 5820K@stock, never OC'd
    - 4x8GB 2133 DDR4
    - GTX680
    - 240GB SATA SSD as system drive.
    - 240GB SATA SSD as cache drive.
    - 4X2TB in RAID 10 as media drive.
    - BlackMagic Mini Monitor PCIe card.
    - Corsair RM750X PSU.
    - Corsair 760T Case.
    - Windows 7 Pro x64.

    Any help will be appreciated, thanks!
     
  2. Anemone

    Anemone Gawd

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    I am also wondering if there will be a BIOS update given that Intel blessed code for the X99 over a month ago. If we even had word that it was "in the works" the sentiment would be much better than this empty vacuum. Asus has not responded to emails, the chat folks didn't know and recommended that I email, and this thread is about a last straw.

    Sorry to be any bother to forum members. My Asus patience is getting thin.
     
    devil22 likes this.
  3. KedsDead

    KedsDead Limp Gawd

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    I had this issue with my Gigabyte UD3P board..I also have a 5820k in it. Try taking the memory out, leaving one stick in it, and booting. First to test each memory stick. Then add 1 at a time, rebooting each time, to see if its DIMM slot that is going bad. On my board it was a the 3rd dimm slot. Swapped it at Micro Center a long time ago..
     
    Xyvotha likes this.
  4. Xyvotha

    Xyvotha Limp Gawd

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    Thanks KedsDead for the input! Tried all of that, each of the 8 slots with only 1 DIMM, no luck :(
    At this point it seems the MB is toast, I'll see if I can find a replacement in the local market, oh well...
     
  5. Sovikos

    Sovikos n00b

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    I am using a ASUS X99 Deluxe MoBo, and I am having troubling with my sata ports. I have 12 various hard drives and devices hooked up to all 12 sata ports, including the sata express spots. It's my understanding that I should be able to use all 12 ports, but the ones under P6, E1 and E2 are not detected. I have done various testing and drives will get detected in those slots, but some of the other ports are empty. Is there anyway to get all 12 ports working?
     
  6. KedsDead

    KedsDead Limp Gawd

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    Do you have them enabled in the bios? Also are you running a M.2 drive..?
     
  7. Sovikos

    Sovikos n00b

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    Yeah they are enabled in the bios, but I don't see the sata express/E1-E2 options anywhere. And I do have an m.2 drive installed as well.
     
  8. warderkeeju

    warderkeeju n00b

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    I e-mailed them a couple weeks ago and was assured there's NO update coming for any X99 boards except what has already been released due to EOL.
    See this thread --> https://hardforum.com/threads/asus-not-releasing-spectre-fix-for-x99.1955030/
     
  9. sblantipodi

    sblantipodi 2[H]4U

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  10. sblantipodi

    sblantipodi 2[H]4U

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