I'm curious what kind of experience people are having when returning defective mobos to Asus USA.
I returned a new M4A78T-E with multiple defects to Asus RMA Dept in Jeffersonville, IN. A couple of weeks later I received the same mobo which Asus claimed to have repaired, and it was just as defective.
Then I called them again, this time I sent it to their RMA Dept. in Fremont, CA with a prepaid FedEx label. Two weeks later, I got the same mobo back, with a "repair" form saying tesk ok NTF. The mobo is still defective.
We have some of the best technicians in the country and when they return hardware as defective, it IS defective. Also, I know that hand-testing individual parts, de-soldering defective components and soldering new ones is economically unfeasible. So frankly I don't believe Asus repairs mobos (why bother when they produce them for $5 in China).
I returned a new M4A78T-E with multiple defects to Asus RMA Dept in Jeffersonville, IN. A couple of weeks later I received the same mobo which Asus claimed to have repaired, and it was just as defective.
Then I called them again, this time I sent it to their RMA Dept. in Fremont, CA with a prepaid FedEx label. Two weeks later, I got the same mobo back, with a "repair" form saying tesk ok NTF. The mobo is still defective.
We have some of the best technicians in the country and when they return hardware as defective, it IS defective. Also, I know that hand-testing individual parts, de-soldering defective components and soldering new ones is economically unfeasible. So frankly I don't believe Asus repairs mobos (why bother when they produce them for $5 in China).