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derpentine
n00b
- Joined
- Aug 15, 2012
- Messages
- 45
UPDATE 8/7:
Finally, after nearly 3 months of pain, it's the moment everyone (and myself) have been waiting for. So I got in touch with ASUS when they received my old card, and they overnight-ed the GTX770 replacement. I documented the unboxing process and the card appears to be brand new, even had the plastic on the back plate, which is a plus. It also seems to function perfectly.
I'm pretty thrilled to have this whole debacle over with. It's regrettable that it took this long to get this point, not to mention the amount of kicking and screaming that had to go on to make it happen. Nonetheless, I finally got a replacement. I do appreciate the help of the cl team, and let me say it's actually nice to communicate with support when they're not stonewalling you. It shouldn't be that hard to get a resolution in the first place though. I'm not going to go on ranting though as honestly it's been so long I'm not that livid anymore.
As for ASUS, I can't say (at this point anyway) that I'll be buying or recommending their products, but I'll give them a shot with the GTX770 and see how it works out. I just wish they could have been this helpful from the beginning and I didn't have to jump through so many hoops to get here.
I'll update the first post as well in case everybody doesn't want to have to dig through 20+ pages.
PICS:
Hey guys,
Haven't posted in a while as I've been pretty content with my rig, but I thought this might be an entertaining tale. So after cleaning up my PC this afternoon I hop on BF3, and not even 5 minutes in the round my screen goes black and I hear the loudest fan noise I've ever heard. Suddenly I see some smoke rising up from underneath my desk so I get down to the case and pop the side open. The graphics card is literally on fire, up in flames smoking everywhere. I panicked a bit but unplugged the computer and opened all my windows (AC was on) to the copious amounts of smoke out. A couple hours later the whole house still stinks like burnt silicon. Luckily, though, nothing else died in the accident.
So naturally I'm in the process of contacting Asus for an RMA. I'm pretty disappointed as I bought the card in September and it's not even a year old. The card wasn't overclocked or overvolted, nor was it crossfired. But hey shit happens. After some digging online it seems these first revision DC II cards had poor contact from such a bulky cooler and the card was subsequently redesigned. So should I pull the trigger on a new card (did I miss anything new come out) while I wait for the RMA or sit with integrated for a while?
And of course, pics.
Finally, after nearly 3 months of pain, it's the moment everyone (and myself) have been waiting for. So I got in touch with ASUS when they received my old card, and they overnight-ed the GTX770 replacement. I documented the unboxing process and the card appears to be brand new, even had the plastic on the back plate, which is a plus. It also seems to function perfectly.
I'm pretty thrilled to have this whole debacle over with. It's regrettable that it took this long to get this point, not to mention the amount of kicking and screaming that had to go on to make it happen. Nonetheless, I finally got a replacement. I do appreciate the help of the cl team, and let me say it's actually nice to communicate with support when they're not stonewalling you. It shouldn't be that hard to get a resolution in the first place though. I'm not going to go on ranting though as honestly it's been so long I'm not that livid anymore.
As for ASUS, I can't say (at this point anyway) that I'll be buying or recommending their products, but I'll give them a shot with the GTX770 and see how it works out. I just wish they could have been this helpful from the beginning and I didn't have to jump through so many hoops to get here.
I'll update the first post as well in case everybody doesn't want to have to dig through 20+ pages.
PICS:
Hey guys,
Haven't posted in a while as I've been pretty content with my rig, but I thought this might be an entertaining tale. So after cleaning up my PC this afternoon I hop on BF3, and not even 5 minutes in the round my screen goes black and I hear the loudest fan noise I've ever heard. Suddenly I see some smoke rising up from underneath my desk so I get down to the case and pop the side open. The graphics card is literally on fire, up in flames smoking everywhere. I panicked a bit but unplugged the computer and opened all my windows (AC was on) to the copious amounts of smoke out. A couple hours later the whole house still stinks like burnt silicon. Luckily, though, nothing else died in the accident.
So naturally I'm in the process of contacting Asus for an RMA. I'm pretty disappointed as I bought the card in September and it's not even a year old. The card wasn't overclocked or overvolted, nor was it crossfired. But hey shit happens. After some digging online it seems these first revision DC II cards had poor contact from such a bulky cooler and the card was subsequently redesigned. So should I pull the trigger on a new card (did I miss anything new come out) while I wait for the RMA or sit with integrated for a while?
And of course, pics.
Last edited:
. I am lucky, however, in that I was home when it caught fire and that I didn't lose anything else. If only my mobo had a displayport so I could get 1440p over the Intel integrated graphics. Still, I guess 1080p is better than a "well done" CPU lol. Now I'm just trying to be patient (and financially responsible) and not run to Microcenter on Monday and pick up a GTX 770 or 7970 Ghz.
