Areca card replaced -- missing drives

[shockwavecs]

After replacing our Areca 1680xi-16port card, I have discovered that 3 of our disks are now "missing". Please see output below for old and new layout. Card was swapped and existing SFF cables reconnected.



Hopefully this will help:

Layout with old raid card before taken out:
Enclosure#2 : ARC-8011x28-01.00.05.08 000 (0:10)[5001B4D700E4103F]
Device Usage Capacity Model
SLOT 01(0:F) STLRAID1-02 500.1GB ST3500630AS
SLOT 02(0:E) STLRAID10-01 500.1GB ST3500320NS
SLOT 03(0) Failed 500.1GB ST3500320NS
SLOT 04(0:C) STLRAID10-01 500.1GB ST3500320NS
SLOT 05(0:B) STLRAID5-01 500.1GB ST3500320NS
SLOT 06(0:A) STLRAID10-01 500.1GB ST3500320NS
SLOT 07(0:9) STLRAID5-01 500.1GB ST3500320NS
SLOT 08(0:8) STLRAID10-01 500.1GB ST3500320NS
SLOT 09(0:7) STLRAID5-01 500.1GB ST3500320NS
SLOT 10(0:6) STLRAID10-01 500.1GB ST3500630AS
SLOT 11(0:5) STLRAID1-01 500.1GB ST3500320NS
SLOT 12(0:4) STLRAID1-02 500.1GB ST3500320NS
SLOT 13(0:3) STLRAID5-01 500.1GB ST3500320NS
SLOT 14(0:2) STLRAID1-01 500.1GB ST3500320AS
SLOT 15(0:1) STLRAID10-01 500.1GB ST3500320NS
SLOT 16(0:0) Hot Spare 500.1GB ST3500320NS [Global]


Layout with new raid card:
Enclosure#2 : Areca x36-05.92.1.42 000 (0:B)[5001B4D50F52803F]
Device Usage Capacity Model
SLOT 01 N.A. N.A. N.A.
SLOT 02(0) STLRAID10-01 500.1GB ST3500320NS
SLOT 03(0:A) Free 500.1GB ST3500320NS
SLOT 04(0:C) STLRAID10-01 500.1GB ST3500320NS
SLOT 05 N.A. N.A. N.A.
SLOT 06(0:9) STLRAID10-01 500.1GB ST3500320NS
SLOT 07(0:8) STLRAID5-01 500.1GB ST3500320NS
SLOT 08(0:7) STLRAID10-01 500.1GB ST3500320NS
SLOT 09(0:6) STLRAID5-01 500.1GB ST3500320NS
SLOT 10 N.A. N.A. N.A.
SLOT 11(0:5) STLRAID1-01 500.1GB ST3500320NS
SLOT 12(0:4) STLRAID1-02 500.1GB ST3500320NS
SLOT 13(0:3) STLRAID5-01 500.1GB ST3500320NS
SLOT 14(0:2) STLRAID1-01 500.1GB ST3500320AS
SLOT 15(0:1) STLRAID10-01 500.1GB ST3500320NS
SLOT 16(0:0) Hot Spare 500.1GB ST3500320NS [Global]

Also, Firmware was upgraded (all 4 files, in order per this forums spec and reboot after all 4 are complete) and RAIDs were deleted in efforts to potentially clear any corrupted drive tables or whatever may be related to this.

 

[mwroobel]

Obviously, try unplugging and replugging the cables. Are these drives connected via a backplane? Are you using SFF-8087 to 8087 or to SATA?

 

[houkouonchi]

Are you posting just the volume set raid layout or they aren't being detected even as physical drives? If even the drives are not being detected at all then it has to be a cable/power/chassis issue.