Amd game bundles and amazon

Discussion in 'AMD Flavor' started by trick0502, Oct 1, 2019.

  1. trick0502

    trick0502 [H]ardness Supreme

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    Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
     
  2. purple_monster

    purple_monster Gawd

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    i did the same but it was walmart, which sucks since you'd think that you would buy the item from the retailer and then you get a code to redeem with amd or whatever... but it was all through walmart... and it was weird, they didnt understand. this is what i did-

    1) screen shot the item from the orders page, like mines in the title said "BUNDLED TOM CLANCYS DIVISION 2 FREE", so make sure that part of the title or description is visible
    2) constantly send this and say you havent gotten any free game

    it took them 2 months to get me my code. missed that launch. SORRY.
     
  3. trick0502

    trick0502 [H]ardness Supreme

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    Any easier to go to amd?
     
  4. sirmonkey1985

    sirmonkey1985 [H]ard|DCer of the Month - July 2010

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    usually it's emailed to you 24 hours later or when the item ships in a separate invoice. make sure the sales page clearly states that the bundle comes with it and make sure you didn't accidentally order it through a third party instead of directly from amazon. otherwise take a screenshot of the page with your product name and invoice and contact amazon with it.. if that doesn't work you can try contacting AMD, usually they're pretty good about honoring that stuff but they may just tell you amazon has to handle it.
     
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  5. trick0502

    trick0502 [H]ardness Supreme

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    getting amazon to give game codes is like mission impossible! wtf, i just keep getting the run around. my co worker purchased the same card and was able to get them to give him the promo codes.
     
  6. Carmmond

    Carmmond n00b

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    Same for me.... just posted a question on Amazon under the video card I bought if I hear something I'll post back.
     
  7. SvenBent

    SvenBent 2[H]4U

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    Reclaim the payment through you credit card as product was not delivered fully.
     
  8. jmilcher

    jmilcher [H]ardness Supreme

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    That’s a pretty easy to get banned to get banned from a merchant. Technically the item you did not receive was free of charge. Considered and addition. I would contact amazon directly via phone, but I would not go to the length of doing a chargeback.
     
  9. SvenBent

    SvenBent 2[H]4U

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    This is part of what is wrong with the word free in the USA
    its not free if you had to put up money for it.

    You bought a product that promised certain things you did not get them all, so not the full product

    but maybe i should start selling cardbord shipment boxed with free stuff in it and went the empty box arrives jsut say " hey but those stuff was for free so not really important"
     
  10. jmilcher

    jmilcher [H]ardness Supreme

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    It’s how the law reads, and this has been brought up before.

    But amazon has always had great customer service when I called. One time I didn’t receive a game code with a piece of pic hardware, and they partially refunded by giving me the retail selling price of the game back. Now of course that may not be the case for anyone else, but I was satisfied.
     
  11. SvenBent

    SvenBent 2[H]4U

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    OK i think we might be getting some signals crossed. probably due to my original very short message

    My message was not meant to be
    - Just reclaim the mony and go F#ck amazon
    - my message was if they after several times of reaching out to them they dont give you what you have paid for THEN reclaim it
    off cause give amazon a chance to make up any mistakes
     
    Last edited: Oct 4, 2019
  12. jmilcher

    jmilcher [H]ardness Supreme

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    I understand. And yes if. I had an experience like that I would consider other measures. I agree.
     
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  13. trick0502

    trick0502 [H]ardness Supreme

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    if you see this page, you would assume every card on the page is part of the promo right?

    https://www.amazon.com/stores/page/...&visitId=8d290705-8429-45ce-976d-c0eb3c0fe0a7

    they are telling me that the red devil isnt part of the promo (clearly listed on the page). i say that is false advertising. but the part that really pisses me off is my co worker got the same card. he was able to go through customer service and get the promo.
     
  14. Carmmond

    Carmmond n00b

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    My card (sapphire pulse xt) had the promo listed when I ordered but don't now.... but they are listed on AMD's sight as promoting it! Just got off the phone with a manager from Amazon and she was clueless but nice about it. I gave her a screenshot of the AMD site and she will get back to me by Tuesday. If they don't get me the code for the x-box game pass I will return the card and buy it from New Egg..... heck now I would get the x-box game pass and BL3 so win win for me!
    I will post back and let you know how it goes. By the way nothing wrong with the card at all.... very quiet and low temps on it!
     
  15. Carmmond

    Carmmond n00b

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    Well just got a response from Amazon telling me I'm out of luck..... just emailed AMD and see how that goes. Worst case I send back a good card to Amazon and get the new game deal with the card from new egg.
     
  16. trick0502

    trick0502 [H]ardness Supreme

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    Sending back my 5700xt red devil. I’ve spent hours on this and they won’t give it to me. It annoys the hell out of because I have a co worker who purchased the same card from amazon and was able to be the promo code.
     
  17. Carmmond

    Carmmond n00b

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    If I don’t hear back from AMD on Monday I’m going to do the same..... have to look into how to return something on Amazon because I have never returned anything yet!
     
  18. trick0502

    trick0502 [H]ardness Supreme

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    you have any luck?
     
  19. Carmmond

    Carmmond n00b

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    Nothing from AMD yet.... giving them till the end of the day. If I don’t hear back then I’ll have to look into how to return the card back to Amazon.
     
  20. trick0502

    trick0502 [H]ardness Supreme

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    so i just had a bitch session with amazon. i was able to get them to give $90 back on my card and $33 amazon credit. not bad! no game codes, but ill take $123 off the card any day.
     
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  21. Carmmond

    Carmmond n00b

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    Nothing..... I’ll do the paperwork in the morning and send the working card back :mad:

    I think with the new promotion and Amazon pulling this crap they are going to be sitting on a bunch of cards!
     
  22. Carmmond

    Carmmond n00b

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    Called Amazon one last time today to see about this.... no help. Printed out return information and sending it back in the morning. Got onto New Egg and ordered the card with the game and Xbox offer!
     
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  23. pendragon1

    pendragon1 [H]ardForum Junkie

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    lloked at your link and it to the "amd game zone" so that is why there are gpus listed but it clearly says "when you buy a processor" you get free games

    upload_2019-10-8_20-15-15.png
     
  24. SvenBent

    SvenBent 2[H]4U

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    it helpts to scroll down to read the entire page

    Image1.png
     
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  25. pendragon1

    pendragon1 [H]ardForum Junkie

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    I did, somehow missed that. it doesn't link to anything though so maybe deals over. oh well, op sent it back anyways.
     
  26. SvenBent

    SvenBent 2[H]4U

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    and they did put in "select" but I'll stil say its pretty shady to present all those cards if they are not avaiable for that bonus
     
  27. Carmmond

    Carmmond n00b

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    Also when I preordered the card it was listed as I would get it and they took it off the page after I got it.
     
  28. Dayaks

    Dayaks [H]ardness Supreme

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    I had a hell of a time getting my codes when I bought my Radeon VII.
     
  29. Carmmond

    Carmmond n00b

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    They are available for the bonus...… go to new eggs sight and they are all listed as qualifying for the codes. No I think are problem lies at Amazons feet on this one.

    Look what trick0502 and Dayaks had to say..... I don't have the time or the will power to sit on the phone for hours. Ordered the card from Newegg last night and have the BL3 and Xbox Game codes and the card is in the mail, done deal.
     
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  30. trick0502

    trick0502 [H]ardness Supreme

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    work for amazon? I heard that from at least 5 different amazon workers.
     
  31. pendragon1

    pendragon1 [H]ardForum Junkie

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    didn't read my response to sven eh?
     
  32. Carmmond

    Carmmond n00b

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    We don’t need a fight between us.... this is clearly Amazons problem. Something is not set up with their sales team to handle this offer.
    I have been using Amazon since it’s inception and to tell you the truth this is the first thing I have ever returned!
    This is not directed at you personally just quoting your post.
     
    Last edited: Oct 9, 2019