Amd game bundles and amazon

trick0502

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Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
 
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i did the same but it was walmart, which sucks since you'd think that you would buy the item from the retailer and then you get a code to redeem with amd or whatever... but it was all through walmart... and it was weird, they didnt understand. this is what i did-

1) screen shot the item from the orders page, like mines in the title said "BUNDLED TOM CLANCYS DIVISION 2 FREE", so make sure that part of the title or description is visible
2) constantly send this and say you havent gotten any free game

it took them 2 months to get me my code. missed that launch. SORRY.
 

sirmonkey1985

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Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
usually it's emailed to you 24 hours later or when the item ships in a separate invoice. make sure the sales page clearly states that the bundle comes with it and make sure you didn't accidentally order it through a third party instead of directly from amazon. otherwise take a screenshot of the page with your product name and invoice and contact amazon with it.. if that doesn't work you can try contacting AMD, usually they're pretty good about honoring that stuff but they may just tell you amazon has to handle it.
 

trick0502

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getting amazon to give game codes is like mission impossible! wtf, i just keep getting the run around. my co worker purchased the same card and was able to get them to give him the promo codes.
 

Carmmond

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Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
Same for me.... just posted a question on Amazon under the video card I bought if I hear something I'll post back.
 

SvenBent

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Reclaim the payment through you credit card as product was not delivered fully.
 

jmilcher

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Reclaim the payment through you credit card as product was not delivered fully.
That’s a pretty easy to get banned to get banned from a merchant. Technically the item you did not receive was free of charge. Considered and addition. I would contact amazon directly via phone, but I would not go to the length of doing a chargeback.
 

SvenBent

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That’s a pretty easy to get banned to get banned from a merchant. Technically the item you did not receive was free of charge. Considered and addition. I would contact amazon directly via phone, but I would not go to the length of doing a chargeback.
This is part of what is wrong with the word free in the USA
its not free if you had to put up money for it.

You bought a product that promised certain things you did not get them all, so not the full product

but maybe i should start selling cardbord shipment boxed with free stuff in it and went the empty box arrives jsut say " hey but those stuff was for free so not really important"
 

jmilcher

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This is part of what is wrong with the word free in the USA
its not free if you had to put up money for it.

You bought a product that promised certain things you did not get them all, so not the full product

but maybe i should start selling cardbord shipment boxed with free stuff in it and went the empty box arrives jsut say " hey but those stuff was for free so not really important"
It’s how the law reads, and this has been brought up before.

But amazon has always had great customer service when I called. One time I didn’t receive a game code with a piece of pic hardware, and they partially refunded by giving me the retail selling price of the game back. Now of course that may not be the case for anyone else, but I was satisfied.
 

SvenBent

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It’s how the law reads, and this has been brought up before.

But amazon has always had great customer service when I called. One time I didn’t receive a game code with a piece of pic hardware, and they partially refunded by giving me the retail selling price of the game back. Now of course that may not be the case for anyone else, but I was satisfied.
OK i think we might be getting some signals crossed. probably due to my original very short message

My message was not meant to be
- Just reclaim the mony and go F#ck amazon
- my message was if they after several times of reaching out to them they dont give you what you have paid for THEN reclaim it
off cause give amazon a chance to make up any mistakes
 
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jmilcher

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OK i think we might be getting some signals crosse. properly due to my orignal very short message

My message was not meant to be
- Just reclaim the moany and go F#ck amazaon
- my message was if they after several times of reaching out to them they dont give you what you have paid for THEN reclaim it
off cause give amazon a chance to make up any mistakes
I understand. And yes if. I had an experience like that I would consider other measures. I agree.
 

trick0502

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Carmmond

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if you see this page, you would assume every card on the page is part of the promo right?

https://www.amazon.com/stores/page/74FDE811-F5A3-4AF6-9051-B68828590513?ingress=0&visitId=8d290705-8429-45ce-976d-c0eb3c0fe0a7

they are telling me that the red devil isnt part of the promo (clearly listed on the page). i say that is false advertising. but the part that really pisses me off is my co worker got the same card. he was able to go through customer service and get the promo.
My card (sapphire pulse xt) had the promo listed when I ordered but don't now.... but they are listed on AMD's sight as promoting it! Just got off the phone with a manager from Amazon and she was clueless but nice about it. I gave her a screenshot of the AMD site and she will get back to me by Tuesday. If they don't get me the code for the x-box game pass I will return the card and buy it from New Egg..... heck now I would get the x-box game pass and BL3 so win win for me!
I will post back and let you know how it goes. By the way nothing wrong with the card at all.... very quiet and low temps on it!
 

Carmmond

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My card (sapphire pulse xt) had the promo listed when I ordered but don't now.... but they are listed on AMD's sight as promoting it! Just got off the phone with a manager from Amazon and she was clueless but nice about it. I gave her a screenshot of the AMD site and she will get back to me by Tuesday. If they don't get me the code for the x-box game pass I will return the card and buy it from New Egg..... heck now I would get the x-box game pass and BL3 so win win for me!
I will post back and let you know how it goes. By the way nothing wrong with the card at all.... very quiet and low temps on it!
Well just got a response from Amazon telling me I'm out of luck..... just emailed AMD and see how that goes. Worst case I send back a good card to Amazon and get the new game deal with the card from new egg.
 

trick0502

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Sending back my 5700xt red devil. I’ve spent hours on this and they won’t give it to me. It annoys the hell out of because I have a co worker who purchased the same card from amazon and was able to be the promo code.
 

Carmmond

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Sending back my 5700xt red devil. I’ve spent hours on this and they won’t give it to me. It annoys the hell out of because I have a co worker who purchased the same card from amazon and was able to be the promo code.
If I don’t hear back from AMD on Monday I’m going to do the same..... have to look into how to return something on Amazon because I have never returned anything yet!
 

trick0502

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so i just had a bitch session with amazon. i was able to get them to give $90 back on my card and $33 amazon credit. not bad! no game codes, but ill take $123 off the card any day.
 

Carmmond

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Nothing..... I’ll do the paperwork in the morning and send the working card back :mad:

I think with the new promotion and Amazon pulling this crap they are going to be sitting on a bunch of cards!
 

Carmmond

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Nothing..... I’ll do the paperwork in the morning and send the working card back :mad:

I think with the new promotion and Amazon pulling this crap they are going to be sitting on a bunch of cards!
Called Amazon one last time today to see about this.... no help. Printed out return information and sending it back in the morning. Got onto New Egg and ordered the card with the game and Xbox offer!
 

pendragon1

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lloked at your link and it to the "amd game zone" so that is why there are gpus listed but it clearly says "when you buy a processor" you get free games

upload_2019-10-8_20-15-15.png
 

pendragon1

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I did, somehow missed that. it doesn't link to anything though so maybe deals over. oh well, op sent it back anyways.
 

SvenBent

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I did, somehow missed that. it doesn't link to anything though so maybe deals over. oh well, op sent it back anyways.
and they did put in "select" but I'll stil say its pretty shady to present all those cards if they are not avaiable for that bonus
 

Carmmond

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Also when I preordered the card it was listed as I would get it and they took it off the page after I got it.
 

Dayaks

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I had a hell of a time getting my codes when I bought my Radeon VII.
 

Carmmond

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and they did put in "select" but I'll stil say its pretty shady to present all those cards if they are not avaiable for that bonus
They are available for the bonus...… go to new eggs sight and they are all listed as qualifying for the codes. No I think are problem lies at Amazons feet on this one.

Look what trick0502 and Dayaks had to say..... I don't have the time or the will power to sit on the phone for hours. Ordered the card from Newegg last night and have the BL3 and Xbox Game codes and the card is in the mail, done deal.
 

Carmmond

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didn't read my response to sven eh?
We don’t need a fight between us.... this is clearly Amazons problem. Something is not set up with their sales team to handle this offer.
I have been using Amazon since it’s inception and to tell you the truth this is the first thing I have ever returned!
This is not directed at you personally just quoting your post.
 
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