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usually it's emailed to you 24 hours later or when the item ships in a separate invoice. make sure the sales page clearly states that the bundle comes with it and make sure you didn't accidentally order it through a third party instead of directly from amazon. otherwise take a screenshot of the page with your product name and invoice and contact amazon with it.. if that doesn't work you can try contacting AMD, usually they're pretty good about honoring that stuff but they may just tell you amazon has to handle it.Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
Anyone purchase an amd card from amazon that should have come with a game bundle? Did you get the bundle. I just got a 5700 xt and I’m trying to get them to give me the bundle but they just don’t understand.
That’s a pretty easy to get banned to get banned from a merchant. Technically the item you did not receive was free of charge. Considered and addition. I would contact amazon directly via phone, but I would not go to the length of doing a chargeback.Reclaim the payment through you credit card as product was not delivered fully.
This is part of what is wrong with the word free in the USAThat’s a pretty easy to get banned to get banned from a merchant. Technically the item you did not receive was free of charge. Considered and addition. I would contact amazon directly via phone, but I would not go to the length of doing a chargeback.
It’s how the law reads, and this has been brought up before.This is part of what is wrong with the word free in the USA
its not free if you had to put up money for it.
You bought a product that promised certain things you did not get them all, so not the full product
but maybe i should start selling cardbord shipment boxed with free stuff in it and went the empty box arrives jsut say " hey but those stuff was for free so not really important"
OK i think we might be getting some signals crossed. probably due to my original very short messageIt’s how the law reads, and this has been brought up before.
But amazon has always had great customer service when I called. One time I didn’t receive a game code with a piece of pic hardware, and they partially refunded by giving me the retail selling price of the game back. Now of course that may not be the case for anyone else, but I was satisfied.
I understand. And yes if. I had an experience like that I would consider other measures. I agree.OK i think we might be getting some signals crosse. properly due to my orignal very short message
My message was not meant to be
- Just reclaim the moany and go F#ck amazaon
- my message was if they after several times of reaching out to them they dont give you what you have paid for THEN reclaim it
off cause give amazon a chance to make up any mistakes
My card (sapphire pulse xt) had the promo listed when I ordered but don't now.... but they are listed on AMD's sight as promoting it! Just got off the phone with a manager from Amazon and she was clueless but nice about it. I gave her a screenshot of the AMD site and she will get back to me by Tuesday. If they don't get me the code for the x-box game pass I will return the card and buy it from New Egg..... heck now I would get the x-box game pass and BL3 so win win for me!if you see this page, you would assume every card on the page is part of the promo right?
https://www.amazon.com/stores/page/...&visitId=8d290705-8429-45ce-976d-c0eb3c0fe0a7
they are telling me that the red devil isnt part of the promo (clearly listed on the page). i say that is false advertising. but the part that really pisses me off is my co worker got the same card. he was able to go through customer service and get the promo.
My card (sapphire pulse xt) had the promo listed when I ordered but don't now.... but they are listed on AMD's sight as promoting it! Just got off the phone with a manager from Amazon and she was clueless but nice about it. I gave her a screenshot of the AMD site and she will get back to me by Tuesday. If they don't get me the code for the x-box game pass I will return the card and buy it from New Egg..... heck now I would get the x-box game pass and BL3 so win win for me!
I will post back and let you know how it goes. By the way nothing wrong with the card at all.... very quiet and low temps on it!
If I don’t hear back from AMD on Monday I’m going to do the same..... have to look into how to return something on Amazon because I have never returned anything yet!Sending back my 5700xt red devil. I’ve spent hours on this and they won’t give it to me. It annoys the hell out of because I have a co worker who purchased the same card from amazon and was able to be the promo code.
If I don’t hear back from AMD on Monday I’m going to do the same..... have to look into how to return something on Amazon because I have never returned anything yet!
Nothing from AMD yet.... giving them till the end of the day. If I don’t hear back then I’ll have to look into how to return the card back to Amazon.you have any luck?
Called Amazon one last time today to see about this.... no help. Printed out return information and sending it back in the morning. Got onto New Egg and ordered the card with the game and Xbox offer!Nothing..... I’ll do the paperwork in the morning and send the working card back
I think with the new promotion and Amazon pulling this crap they are going to be sitting on a bunch of cards!
lloked at your link and it to the "amd game zone" so that is why there are gpus listed but it clearly says "when you buy a processor" you get free games
View attachment 191791
I did, somehow missed that. it doesn't link to anything though so maybe deals over. oh well, op sent it back anyways.
They are available for the bonus...… go to new eggs sight and they are all listed as qualifying for the codes. No I think are problem lies at Amazons feet on this one.and they did put in "select" but I'll stil say its pretty shady to present all those cards if they are not avaiable for that bonus
lloked at your link and it to the "amd game zone" so that is why there are gpus listed but it clearly says "when you buy a processor" you get free games
View attachment 191791
didn't read my response to sven eh?work for amazon? I heard that from at least 5 different amazon workers.
We don’t need a fight between us.... this is clearly Amazons problem. Something is not set up with their sales team to handle this offer.didn't read my response to sven eh?