Acronis True Image Home 2012 & 4 Drive RAID 0 Array Issues

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Burner27

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Ok, I recently acquired 2 x 256GB Crucial M4s (Thanks Nanaki333) and I already have an existing RAID 0 array of 2 x 256GB M4s on the 2 Intel SATA6 ports. I have made a backup of the existing RAID array using Acronis True Image Home 2012. I deleted the array and created a 4 x 256GB RAID 0 (and a 3 x 256GB RAID 0 array to see if that was the cause). I created the array(s) with a 500GB partition and leaving the rest unpartitioned for reserve space for the health of the SSDs. I know that once I have a third drive in the array the speed will drop to SATA3 speeds.

When I boot with the Acronis True Image 2012 (w/Plus Pack) recovery CD, I see (right before it gets into the Acronis program) that the RAID array was NOT INITIALIZED.

When I get into the program the RAID array is not there (duh) and if I go to initialize disks, the disks that make up the array show up as individual disks not as a RAID array of 500GB.

If i recreate the RAID array with 2 SSDs, make a partition of 300GB, and then restore the image to that array- the software initializes the array and I am able to see it as a 300GB array in the Acronis software restore.

Is there some sort of limitation to the size array you can restore to? Or am I just not doing this correctly?

Has anyone done this before?
 
There's no disk/array size limitations.

Although I'm a little confused (as usual:)) with your explanation/situation it sounds like you didn't configure Acronis in "Disk Mode" and copied the separate drives instead.
 
I'll try! :D

Open the program on your desktop and go the the main screeen.

In the upper left hand corner click on the "Disk and partition back-up".

The next screen will allow you to configure the back-up and you need to switch to "disk mode".
 
Old Hippie-

Do a screenshot of where you say to switch to Disk mode because I don't see that option.

Thx
 
Check it out...

acronis.png


Notice the "Switch to Disk Mode"?

If you're just using a boot disk you may not have the option.

If you're using somekinda pirated stuff you're not doing a good job. LOL!

Shoot me a PM if that's the case. :)
 
Hello Burner27and Old Hippie,

Thank you for using Acronis software. My name is Anton and I'm writing you on behalf of Acronis Customer Central.

Burner27, I would like to help you with resolving this issue.
Sometimes the bootable media does not detect specific hardware because of lack of drivers for a device or if there is a specific malfunction which prevents our software from accessing this device.

Since you write that you own the Plus Pack add-on, I would recommend creating Win-Pe bootable media to which you can add your RAID drivers manually.

Please take a look at the following Knowledge Base articles that can be of use to you:

Acronis Bootable Media Does Not Detect HDD, RAID or NIC

Acronis True Image Home 2012 Plus Pack: Creating WinPE Media with Acronis Plug-In

Should you have additional questions, please feel free to contact us by visiting http://www.acronis.com/support

Best regards,
Anton Deev
Acronis Customer Central
 
Burner27, I would like to help you with resolving this issue.
Click to expand...
Official help and now he's bannned? :confused:

Burner, did you get this fixed?

I'm more than willing to help if ya tell me what ya need.
 
Thanks Old Hippie. Mine is already in Disk mode then.

I will try to create a WinPe boot disk and see what happens. Just for laughs, I used my Acronis TIH 2011 disk with Plus Pack installed and I was able to initialize the array with 3 and 4 drives. No issues at all. Same HW too. Gotta be something with the new version.
 
What's up with Acronis_Support being banned? Last time I checked, having support personnel posing on the forums was a huge asset.
 
Acronis_Support said:
Hello Burner27and Old Hippie,

Thank you for using Acronis software. My name is Anton and I'm writing you on behalf of Acronis Customer Central.

Burner27, I would like to help you with resolving this issue.
Sometimes the bootable media does not detect specific hardware because of lack of drivers for a device or if there is a specific malfunction which prevents our software from accessing this device.

Since you write that you own the Plus Pack add-on, I would recommend creating Win-Pe bootable media to which you can add your RAID drivers manually.

Please take a look at the following Knowledge Base articles that can be of use to you:

Acronis Bootable Media Does Not Detect HDD, RAID or NIC

Acronis True Image Home 2012 Plus Pack: Creating WinPE Media with Acronis Plug-In



Should you have additional questions, please feel free to contact us by visiting http://www.acronis.com/support

Best regards,
Anton Deev
Acronis Customer Central
Click to expand...

While I do appreciate the advice from Acronis support and do not understand why he was banned - I dont feel that I should have to perform the above mentioned steps when the Acronis TIH 2011 w/Plus Pack did initialize the array. It then let me restore to it without issues. Acronis TIH 2012 has a bug that needs to be fixed.
 
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