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5850 problem

hossdaddy

hossdaddy

2[H]4U
2FA
Joined
Mar 1, 2007
Messages
2,854
Hey guys, my buddy's system is having display issues. Here is how he describes the issue,

9:00 PM - The Green Meanie: its there like permant
9:01 PM - The Green Meanie: dull solid lines that go diagnal across the monitor
9:01 PM - The Green Meanie: cant see them on dark colors but like white web pages etc you see them
9:01 PM - hossdaddy: alol the way across?
9:01 PM - The Green Meanie: yeah
9:01 PM - The Green Meanie: right top right to top bottom
9:01 PM - The Green Meanie: they dont move, there solid
9:01 PM - The Green Meanie: looks like a "ruffle" or like a texture
9:01 PM - hossdaddy: unplug the dvi cable and put it back in
9:02 PM - hossdaddy: from both the monior and the video card
9:02 PM - The Green Meanie: already tried that
9:02 PM - hossdaddy: even when just in windows?
9:02 PM - The Green Meanie: yeah
9:02 PM - The Green Meanie: windows, webpage, movies, etc

He has a phenom II quad core with 4 gigs g.skill, antec 620w psu, sapphire radeon 5850, acer p235H, Win7 64-bit. He did a win7 update today, hoping it would clear up the issue but to no avail.

Any thoughts guys?

TIA!
 
I hoped it wasnt that, :( Its it a decent case, CM690 I think or maybe the antec 300 Illusion. So over heating. hmm I will tell him to contact sapphire tech support. Unless anyone else has something he can try himself?
 
My Alienware m11x's gt335m (nvidia) randomly started artifacting on me today. I don't believe there is any use in troubleshooting it, outside of verifying it's the card and not the monitor / dvi cable.

I was on the phone with Dell for 55 minutes and they're sending me a new video card and a new hard drive (separate issue). Unfortunately they just sent me an email telling me they sent the parts to the wrong state, about 50 miles away... even after I confirmed with durka durka (i keeeed) my address two separate times during the phone call, including when he placed the order. *RAAAAAAAGE*
 
artifacting often means overheating but unfortunately also implies permanent hardware damage...i'd try to look into your warranty situation and possibly getting it swapped out.
 
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